Adobe Premiere Pro Black Video

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Ailene Goldhirsh

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Aug 3, 2024, 4:33:09 PM8/3/24

to intilchare

So I'm a newbie to premier pro (only created 4 projects so far) and I've run into an issue where I can't play / preview any videos on premier pro. Whether it's a new clip (I've checked if it's corrupted and played the .mp4 file other places) or an pre-existing project, the source pane and the preview (program pane? sorry for termonology) are black. If I click the play button on either nothing works and it just sits there and not do anything. To be more explicit, the pause button never shows up and the play button just sits there and is unresponsive. At no point in time do thumbnails appear in eith pane if I move around to a different point in the clip....just always a black screen.

Honestly didn't even think about the fact that I'm using 4k native, which I agree why computer isn't beefy enough. It's just weird that I was able to use Adobe Premiere before and edit 4k (abiet not seamless).

I don't know a lot about codec or proxies, but I just used adobe media encoder to change it to 1080p (using the high quality 1080p setting) and still cant get it to show up in Adobe Premiere. The issue right now is now matter what video (1080p, native 4k, etc.) it isn't showing up and is a black screen

I'm working on a project and the program monitor keeps going black in Premiere Pro CC while I am working on the timeline. I've got like 28 GB of memory alocated to the program and just updated the latest driver for my video card. No clue why this keeps happening, but the only way I can get around it is to restart. When I go to close down the program freezes and I have to shut it down in the system preferences.

We haven't seen a response from you since you created this thread. Please do let us know if you fully solved the issue. For others on this thread, a few things have been helpful in solving the "black screen" issue.

Thank you so much for your tip! PROBLEM SOLVED. I updated my Nvidia drives and everything is running smoothly. Windows "said' they were fine but when I went to the Nvidia site I was SO far behind! Thank you so much for such a great suggestion.

I can't seem to reproduce it intentionally - it just happens when moving back and forth in the timeline, but doesn't seem related. In my case, the files in the sequence are a mix of high-res JPG and h.264 4k mp4 files. The Program monitor goes from showing the sequence to black, and won't come back. Restarting the program fixes it temporarily, but that's a speed-bump in my editing highway.

Everything was working fine. Then one day I turned on Prmiere Pro and I could see nothing in the program monitor. Just black. Luckily I had just finished a video and was just trying to make a final few tweaks. Audio is working fine. Have tried udating, restarting PP, closing the sequence and opening again, etc etc. Nothing has worked so far.

here's my story. I'm also having this problem with video appearing in the Program monitor. The only thing I did differently is that yesterday when I was editing, I pulled the Program monitor out of the main Premiere interface and dragged it over to my second desktop monitor. that worked just dandy.

when I opened Premiere today, and opened an entierly different project, there was no video in the output window (and it was locked back into the main interface). I also can't select clips on the TL. The software locks up, and I have to restart.

I am able to create a new project and render the countdown leader. I was also able to import the project that wasn't displaying correctly, and have it work just like normal. So I think I'm back in business for now.

I'm deeply concerned though. I'm doing a webinar about Premiere very soon (with rehearsals tomorrow!). A failure like this looks bad for everybody. Also, I don't relish having to re-import all of my old projects in this way to get the basics working again. Any idea what went wrong? Right now I feel like I'd better never drag the program window to a second monitor to enjoy a larger program monitor while editing.

I got in touch with Adobe via their chat system, and their amazing tech support pro took care of me. In my case, it seems to have been a plug-in that was hanging up the project for whatever reason. To all appearances it was the problem you guys were running into on this thread, but in reality in my case it was just a non-working project going kablooey.

It had nothing to do with the prior project having a different desktop setup. I was afraid that I'd let out some of the blue smoke when I made those changes in my Premiere workspace. Since each project saves its own workspace prefs, my choices weren't going to affect other projects.

My solve was to create a fresh poject, and just import the non-working one... and then everything was fine. I'm still not happy about it, because I feel like this problem could happen at any time again in the future. I jsut hope this workaround keeps working when I need it again someday.

I have the same problem - program monitor just stops working randomly. It happens in all timelines, not just one specific one. I think I maybe can see some kind of pattern; if there is a large psd-file in the TL or if there are several psd-files in it, but I am not sure about this.
I have to close the project and reopen it several times.

I'm having a similar problem - on Premiere Pro CC (not 2014 version), on a new iMac 27". The programme window just goes blank. No black video, just blank! It's happened several times now. The only way I can fix it is to make a new project and import the broken one into it, which really sucks because if there is footage not used in a sequence, then it's gone and I have to reimport them all- when there's hundreds of clips I then have duplicates. URGH. Anyway, I can't tell why this is happening, but I have a feeling it's when I'm using the titler. This last time it happened after I alt-dragged a title to duplicate it. This is causing so many problems with our workflow right now, it's very frustrating. I can't go to CC 2014 to check it because we still have to make on2 VP6 FLV files for our client and Adobe have very annoyingly removed the ability to encode that.

That is not a solution at all, that's a work around and for those of us who have invested $$ in video cards, this basically renders them useless. What your doing is disabling mercury Playback which is the feature that allows your GPU to be used for playback. This is not a solution and needs to be fixed by adobe.

I'll report back if I get the drop to black in OpenCL. Edit: Worked for the rest of the day in CL and had no blackouts. Went back to CUDA to test and the blackouts came right back. So, seems to be a CUDA issue on my system.

Anyone fixed this problem? We are 2 years later with Adobe CC 2015, and this issue still arises. Black screens out of nowhere in program monitor. Can someone from Adobe adress this and explain possible issues, and possible test/setting we cold try to fix this.

Sorry for this frustrating issue. We are starting to see a lot of issues with Windows 10 and certain GPUs. While I'm still investigating the root cause of the issues, something tells me that the video drivers you have installed are not working well under Windows 10. That said, at some point, video drivers for your NVIDIA card will no longer be able to keep up with your OS. It may be that the NVIDIA GPU (and its required drivers) is incompatible with Windows 10. That is the issue I'm concerned about.

I was working on a video in Adobe premiere. I finished editing all the video and added the transitions. Then I added the voice over. It was working perfectly but then I added the background music and it caused all of my video to go black. If I add new video to the sequence it will play but none of my video will work. Please help, I do not want to have to redo all of my work. All of the audio is completely fine.

I can not find that option in Project Settings. Also, I tried the render and replace on one of the clips and it worked but it took a really long time. I think I may try it for the whole project, because even my titles are not showing.

I can get where eigenartfilmproduktion is coming from in not wanting disable CUDA. So far switching to software preview and software render has been the only solution for us. Very frustrating that Premiere can't leverage the full potential of our brand new editing setup.

I came across this thread running into the black screen issue on multiple times despite up to date drivers and running a powerful machine. I completely agree with you! I'm done with Premiere also and not continuing my Adobe subscription because of constant unreliability of the programme and crashes. It's not a fun experience working with Premiere and it feels completely unprofessional using it now!

I was able to fix my black window by selecting all my video clips and right clicking on one, and unchecking 'Adjustment Layer'. I suppose I accidentally turned that on? I don't know, it works for me now.

I ended up selecting the particular problem clips and opening them in Quicktime Player, and re-exporting them as 4k H.264. This fixed the rotation and the Preview/Render problems. So it might be Apple's fault. Or it's Adobe's fault. Either way, beware of HEVC / H.265 clips in Premiere, it doesn't know how to parse them properly, for whatever reason. Hope this helps someone who's Googling this right now.

I'm experiencing this issue as well every now and then. Changing from the CUDA hardware to software engine in the video playback and playback menu does not work for me. The solution I have is to quit out of Premiere. When I log back in, the picture returns. Quite bizarre. Please help, Adobe. Thank you.

This has just happened to me. Adobe, do you realise this thread is 5 years old? Switching to Software Only bring back my video but all my effects, transitions, adjustment layers are all showing incorrectly. I've reinstalled graphics drivers, both game and studio versions and will reinstall Premiere now. I'm very close to ditching Adobe from my workflow completely.