You are not authorized to view this page

[azhrei]

hello,

 

I have a really strange issue, and I'm hoping someone here can help.

 

I am running cache 2007... on VMS and a windows XP desktop which I had the System Management Portal running on for the last year and a half!

and it just stopped working :-(

 

not I am not able to get to any of the pages or even the setup pages.  I have gone through and restarted IIS, made recommended changes from KB812614 with permissions

 

 

here is the screen I am getting

thanks

Paul

 

You are not authorized to view this page

You do not have permission to view this directory or page using the credentials you supplied.

Please try the following: Click the Refresh button to try again with different credentials. If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the localhost home page. HTTP 401.3 - Access denied by ACL on resource Internet Information Services

[Tom Fitzgibbon]

Paul -

I would suspect Cache authorization first.  Without knowing more, I would guess the user (perhaps "Unknown User") no longer has privileges to view your pages because of a change in Cache security settings.  Check with InterSystems support.  I am not familiar with VMS security messages but they could be causing the problem too.  Briefly turn off layers of security (resource, file access, etc) to find out which is generating the message.

Tom Fitzgibbon | Multidata | 212-967-6700 x537

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[azhrei]

already checked and it hasn't changed.

[azhrei]

ok it turns out to be the IIS account name was missing from the users of the machine, added it in and now works!