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Integrated Genome Browser Help Desk
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Integrated Genome Browser Help Desk
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1–30 of 41
Use this forum to ask questions about
Integrated Genome Browser
.
Useful links about IGB:
Download IGB from
https://bioviz.org
Search the User's Guide at
https://wiki.bioviz.org/
confluence/display/igbman
See which species and genome versions IGB can show at
https://bioviz.org/genome-dash
board
For questions about developing IGB Apps, please visit the
IGB App Developers Forum
.
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Nowlan Freese
Jul 22
Planned outage of IGB data providers from Monday July 22 through Tuesday July 23rd, 2024
Some of the IGB Quickload data providers, including igbquickload.org, will be down for scheduled
unread,
Planned outage of IGB data providers from Monday July 22 through Tuesday July 23rd, 2024
Some of the IGB Quickload data providers, including igbquickload.org, will be down for scheduled
Jul 22
Nowlan Freese
3
Jul 19
IGB data provider experiencing issues
The issue with the data provider has been resolved. IGB should be running normally. Please let us
unread,
IGB data provider experiencing issues
The issue with the data provider has been resolved. IGB should be running normally. Please let us
Jul 19
Nowlan Freese
, …
Nowlan Freese
5
Jun 7
IGB 10.0.0 released
Hi Sachi, We were able to add back support for USEQ in IGB. You can download the IGB Early Access
unread,
IGB 10.0.0 released
Hi Sachi, We were able to add back support for USEQ in IGB. You can download the IGB Early Access
Jun 7
Nowlan Freese
,
IGB Helper
2
May 7
Known issue where spaces in file or folder names can cause files not to load in IGB
We've released a new version of IGB (v. 10.0.1) that fixes the bug preventing bigwig and bigbed
unread,
Known issue where spaces in file or folder names can cause files not to load in IGB
We've released a new version of IGB (v. 10.0.1) that fixes the bug preventing bigwig and bigbed
May 7
Nowlan Freese
2
Mar 26
macOS 14.4 update on Apple silicon (M1, M2, M3) will cause Java programs such as IGB to crash
The macOS 14.4.1 update should fix the issue with Java programs crashing. Please let us know if you
unread,
macOS 14.4 update on Apple silicon (M1, M2, M3) will cause Java programs such as IGB to crash
The macOS 14.4.1 update should fix the issue with Java programs crashing. Please let us know if you
Mar 26
IGB Helper
Mar 4
Weekly Office Hours
Starting this week, we will be holding weekly office hours to answer any questions you might have
unread,
Weekly Office Hours
Starting this week, we will be holding weekly office hours to answer any questions you might have
Mar 4
Nowlan Freese
,
Nowlan Freese
2
Feb 12
Genome not available at this time. Please check that the appropriate data source is available.
The issue has been resolved. If you added the temporary workaround and are now seeing two gene
unread,
Genome not available at this time. Please check that the appropriate data source is available.
The issue has been resolved. If you added the temporary workaround and are now seeing two gene
Feb 12
Marisa Faustino
, …
Nowlan Freese
10
12/22/23
IGB Mac Ventura 13.5
We are preparing a major update to IGB that appears to fix the issue on our Apple laptops. We will be
unread,
IGB Mac Ventura 13.5
We are preparing a major update to IGB that appears to fix the issue on our Apple laptops. We will be
12/22/23
Lakshmi Mahendrawada
, …
Nowlan Freese
6
12/22/23
IGB app takes very long time to open in Mac
Hi Lakshmi, We are preparing a major update to IGB that may fix this issue. We will be releasing the
unread,
IGB app takes very long time to open in Mac
Hi Lakshmi, We are preparing a major update to IGB that may fix this issue. We will be releasing the
12/22/23
Emilia Dimitrova
,
Nowlan Freese
3
12/21/23
IGB has stopped loading
If you would like to try out our newest build of IGB for Windows, the link is below. Note that this
unread,
IGB has stopped loading
If you would like to try out our newest build of IGB for Windows, the link is below. Note that this
12/21/23
Leena Shah
,
Nowlan Freese
2
6/21/23
Conversion of raw data into bedgraph files
Hi Leena, The supplementary file data at the GEO link (https://www.ncbi.nlm.nih.gov/geo/query/acc.cgi
unread,
Conversion of raw data into bedgraph files
Hi Leena, The supplementary file data at the GEO link (https://www.ncbi.nlm.nih.gov/geo/query/acc.cgi
6/21/23
Leena Shah
,
Nowlan Freese
2
6/9/23
Converting XLSX files into BED or BAM files
I converted the files to bedgraph since that's what the data resembled to me. Let me know if this
unread,
Converting XLSX files into BED or BAM files
I converted the files to bedgraph since that's what the data resembled to me. Let me know if this
6/9/23
Jonathan Monin
, …
Stay with Rezanur & Tania
4
5/6/23
mm39
Dear Nowlan Thank you so much. I also had this issue and now resolved. I'll post some queries if
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mm39
Dear Nowlan Thank you so much. I also had this issue and now resolved. I'll post some queries if
5/6/23
David N Levy
,
Nowlan Freese
2
3/23/23
Crashes with trying to save session
Which version of IGB are you using? I will see if I can reproduce the issue on my Mac. To get the IGB
unread,
Crashes with trying to save session
Which version of IGB are you using? I will see if I can reproduce the issue on my Mac. To get the IGB
3/23/23
Nowlan Freese
11/7/22
IGB 9.1.10 released
We are excited to announce that we have released IGB 9.1.10. Some highlights: Fixed an issue where
unread,
IGB 9.1.10 released
We are excited to announce that we have released IGB 9.1.10. Some highlights: Fixed an issue where
11/7/22
Nowlan Freese
7/14/22
Issue with IGB freezing on Mac OS Monterey version 12.3.1 and later
Several users have experienced issues with IGB freezing on Mac OS Monterey version 12.3.1 and later.
unread,
Issue with IGB freezing on Mac OS Monterey version 12.3.1 and later
Several users have experienced issues with IGB freezing on Mac OS Monterey version 12.3.1 and later.
7/14/22
Lingrui Zhang
, …
Nowlan Freese
4
7/14/22
IGB crashes!!!
Hi Rebecca, Please try downloading and installing IGB from this link: https://bitbucket.org/
unread,
IGB crashes!!!
Hi Rebecca, Please try downloading and installing IGB from this link: https://bitbucket.org/
7/14/22
Mason Lee
,
Nowlan Freese
2
7/7/22
Strange Scores on Reads in a Predicted Intron Site
Hi Mason, It looks like the Label Field is set to "scores" in IGB. Assuming that is the
unread,
Strange Scores on Reads in a Predicted Intron Site
Hi Mason, It looks like the Label Field is set to "scores" in IGB. Assuming that is the
7/7/22
Xiao Lei
,
Nowlan Freese
2
4/7/22
IGB depth graph for customer genomes
Hi Xiao, You can create a depth graph from a bam file using IGB Track Operations. To create a depth
unread,
IGB depth graph for customer genomes
Hi Xiao, You can create a depth graph from a bam file using IGB Track Operations. To create a depth
4/7/22
Xiao Lei
,
Ann Loraine
2
4/7/22
IGB version
Hi, Thanks for your question! There are currently two available versions of IGB available from the
unread,
IGB version
Hi, Thanks for your question! There are currently two available versions of IGB available from the
4/7/22
Nowlan Freese
1/25/22
IGB User's Guide new location: wiki.bioviz.org
We have recently finished migrating the IGB User's Guide to a new location: wiki.bioviz.org
unread,
IGB User's Guide new location: wiki.bioviz.org
We have recently finished migrating the IGB User's Guide to a new location: wiki.bioviz.org
1/25/22
Steven Walsh
, …
Nowlan Freese
4
1/25/22
Track Hubs
We are currently developing a site that will allow for the public UCSC track hubs to be visible in
unread,
Track Hubs
We are currently developing a site that will allow for the public UCSC track hubs to be visible in
1/25/22
Xiao Lei
,
Nowlan Freese
2
12/17/21
IGB browser (Mac version 9.1.10) frozen frequently
Hi Xiao, I will see if I can replicate this issue on my Mac. Since you are on the early access
unread,
IGB browser (Mac version 9.1.10) frozen frequently
Hi Xiao, I will see if I can replicate this issue on my Mac. Since you are on the early access
12/17/21
Xiao Lei
,
Nowlan Freese
2
12/17/21
IGB depth graph: solid box vs open box
Hi Xiao, Depending on the level of zoom or data density the graphs may render slightly differently. I
unread,
IGB depth graph: solid box vs open box
Hi Xiao, Depending on the level of zoom or data density the graphs may render slightly differently. I
12/17/21
Xiao Lei
,
Nowlan Freese
2
12/17/21
bug report: certain gene name search result not expected
Hi Xiao, We are aware of this bug. It occurs when using the range and search box if there are
unread,
bug report: certain gene name search result not expected
Hi Xiao, We are aware of this bug. It occurs when using the range and search box if there are
12/17/21
Xiao Lei
,
Ann Loraine
2
11/4/21
overlapped label of genes in IGB
Hi, The reason the labels are shown as overlapping is because the gene model track is currently in
unread,
overlapped label of genes in IGB
Hi, The reason the labels are shown as overlapping is because the gene model track is currently in
11/4/21
Nowlan Freese
9/30/21
Information on Genome Browser coordinates
Here is a link from UCSC that describes the differences between 0-based and 1-based genome
unread,
Information on Genome Browser coordinates
Here is a link from UCSC that describes the differences between 0-based and 1-based genome
9/30/21
Robersy Sanchez
,
Nowlan Freese
3
9/29/21
IGB match wrong coordinate on GRCh37
I double-checked the file on IGB and UCSC, the locations specified in the wig files are correct
unread,
IGB match wrong coordinate on GRCh37
I double-checked the file on IGB and UCSC, the locations specified in the wig files are correct
9/29/21
Nowlan Freese
6/22/21
Are you no longer seeing a particular genome in IGB 9.1.8?
In IGB 9.1.8 the UCSC DAS Data Source is disabled by default. Genomes and data sets provided by UCSC
unread,
Are you no longer seeing a particular genome in IGB 9.1.8?
In IGB 9.1.8 the UCSC DAS Data Source is disabled by default. Genomes and data sets provided by UCSC
6/22/21
Nowlan Freese
6/22/21
UCSC DAS Data Source disabled by default in IGB 9.1.8
In IGB 9.1.8 the UCSC DAS Data Source is disabled by default. Genomes and data sets provided by UCSC
unread,
UCSC DAS Data Source disabled by default in IGB 9.1.8
In IGB 9.1.8 the UCSC DAS Data Source is disabled by default. Genomes and data sets provided by UCSC
6/22/21