Getting 'incomplete database' msg when adding new controller to MS2 sensor

[bear kat]

Hi Folk,

I'm having a bit of an issue adding a new controller group to a Motion Sensor 2.

I was able to add the responder groups to the modem (53.BF.99) without any issue:

modem.getdb()
0000 testingMotion 55.87.FF RESP 10100010 group: 01 data: 00 00 00
0000 testingMotion 55.87.FF RESP 10100010 group: 02 data: 00 00 02
0000 testingMotion 55.87.FF RESP 10100010 group: 03 data: 00 00 03
0000 testingMotion 55.87.FF RESP 10100010 group: 04 data: 00 00 04
0000 testingMotion 55.87.FF CTRL 11100010 group: 01 data: 10 16 47

But when I try to add the controller groups to the MS2 (55.87.FF) I get:

testingMotion.addController(“53.BF.99”, 3)
getting db, be patient!
sent db query msg, incoming records: 1 2 3dbbuilder.done() is called
database incomplete, reload() and retry!
00ff modem 53.BF.99 CTRL 11100010 group: 01 ON LVL: 3 RMPRT: 0 BUTTON: 0
00f7 modem 53.BF.99 RESP 10100010 group: 01 ON LVL: 3 RMPRT: 0 BUTTON: 0
00ef 00.00.00 00.00.00 (STOP) 00000000 group: 00 ON LVL: 0 RMPRT: 0 BUTTON: 0

I fully expect this to be PEBKAC as I'm new to insteon products, any thoughts on what I'm doing wrong here? 

FYI: the modem is tethered via USB and isn't going to sleep mid operation.

Cheers

[Bernd Pfrommer]

Be careful with those battery operated devices. They go to sleep!

First, can you try querying the database of the device (not the modem)? See if that returns anything. Right before the query, move in front of the sensor to wake it up. You may only have a few seconds time window.

[Bernd Pfrommer]

oh, and search the other posts on this group, this problem has been covered already.

[Mike]

Hi Bernd,

Yes I can get the db just fine from the ms2 everytime with out fail (ment to mention this) and the unit is not falling alseep as it is tethered (USB powered). I have validated that by wait 5 mins then issuing getdb() and it comes back fine without tripping ot putting the MS2 into link mode.

The online time I get the 'incomplete database'  is when I try to add or remove controllers or responders. I did search here and google but this exact issue doesn't seem to be popping up (unless I missed it buried deep in a thread some place). Adding or removing responders/controllers in the modem db or in a dimmer seems to work just fine.

Cheers

[Bernd Pfrommer]

Sorry, then I don't know what's going on. Regrettably I sold my house with all the insteon devices included, so no way I could do any testing.