Connecting to a Local Toll-Free Phone Number

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Meghana Chandra

Mar 20, 2019, 1:25:14 PM3/20/19
to InSTEDD Technology Users Group

I'd like to get more insight into using Verboice in India, where there is some ambiguity regarding legality of using VoIP (please correct me if I'm wrong). I notice it has been used in India by quite a few projects, is there more information on connecting to a local phone number and a local server? Or could you perhaps direct me to an organization that is currently using Verboice in India using a toll-free number?

Matías García Isaía

Mar 22, 2019, 3:37:34 PM3/22/19
to InSTEDD Technology Users Group
Hi Meghana!

I can share with you what we've been learning from the last couple of months at InSTEDD trying to get a project working with a local telco in India. I don't have sources to support my claims, and my understanding may be wrong - but it's all I have for now ¯\_(ツ)_/¯

It seems that Indian regulations require telcos to terminate their SIP trunks in Indian territory. So you _should be able_ to get a SIP trunk working, but you would have to run your own Verboice in-country. We have been allowed to run it on Amazon's AWS datacenter in Mumbai, at least.

Verboice's wiki has a page on Installing your own server[0]. We're also maintaining Docker containers of the app[1][2][3] - they are not 100% supported yet, but we're using them and they seem to work. We're lacking a proper setup guide for running Verboice on Docker, but you can probably draw inspiration from this notes on how to setup Surveda[4], which are *totally a work in progress* but may be better than nothing.

Are you based in India? We have not been able to contact TRAI (the telecom regulatory body there), so if you can get in touch with them, you may be able to help us - would you mind dropping me a line?

Hope this info helps you, and feel free to ask any further questions you may have.

Meghana Chandra

Jul 28, 2019, 5:22:56 PM7/28/19
to InSTEDD Technology Users Group
Hi Matias!

Still struggling with this. Is it possible to connect me with people or resources who can help us set this up in India?

Would really appreciate it!

We're a non-profit so we would really love to use Verboice. We have a toll free phone number from Avoxi but we're not sure how to set up the channel, or if that's legal.

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