Issue with crmint App Deployment – Jobs and Controller Services Not Starting

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Selçuk Kocabıyık

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May 7, 2025, 10:43:06 AMMay 7
to Instant BQML and Vertex Users, _Ingage Bi

Hi team,

 

We attempted to start a new crmint app by running the following bash command in a newly created project:

 

bash <(curl -Ls https://raw.githubusercontent.com/instant-bqml/crmint/master/scripts/install.sh) master –bundle

 

The frontend app was successfully deployed, but the jobs and controller services are not starting as expected.

 

FAILURE found incompatible dependencies: "wheel 0.46.1 has requirement packaging>=24.0, but you have packaging 21.3."

 

We tried the following steps to resolve the issue: Updated the requirements-controller.txt file to include Wheel version 0.40. Reinstalled the packages and redeployed the controller, jobs, and dispatch YAMLs

 

However, we are now encountering the following errors in the app logs:

Gunicorn not found

500 & 503 errors

 

Could this be a version compatibility issue with the CLI tool, or did we miss a step during the setup?

 

Thanks in advance for your help!

-- 

Selçuk Kocabıyık

Business Intelligence Manager

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Ünalan Mahallesi, Ayazma Caddesi
Çamlıca İş Merkezi A Blok
No: 131-1, İç Kapı No:8
Üsküdar, İstanbul /Türkiye

www.ingage.media

 



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Sınıflandırma: ŞİRKET İÇİ / Classification: INTERNAL

Cesar Barrios

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May 9, 2025, 5:58:03 PMMay 9
to Instant BQML and Vertex Users, Selçuk Kocabıyık, _Ingage Bi
I have the same problem, but I think it is a problem with the installation script.

Since we are using the official CRMint install script with: bash <(curl -Ls https://raw.githubusercontent.com/instant-bqml/crmint/master/scripts/install.sh) master --bundle we cannot directly manage the build environment, but the install script fetches dependencies via Cloud Build, and in this case, it's failing due to a version conflict between wheel and packaging.

I tried a solution by forking the CRMint repository and applying a patch (thanks to ChatGpt, sorry Gemini), and these are the steps, but I haven't had success yet:

1.- Fork the CRMint repository https://github.com/instant-bqml/crmint
2.- Clone into your local machine.
3. Locate the file scripts/install.sh
4. Replace these lines :

# Upgrade pip, setuptools, and wheel
  echo "Upgrading pip, setuptools, and wheel..."
  pip install --upgrade pip setuptools wheel &> /dev/null

...with these lines:

# Upgrade pip, setuptools, wheel, and packaging in a single command to avoid conflicts
  echo "Upgrading pip, setuptools, wheel, and packaging..."
  pip install --upgrade pip setuptools wheel packaging &> /dev/null

5. Edit the file backend/requirements-controller.in and add this: packaging>=24.0
6. Rebuild the backend/requirements-controller.txt by doing:

pip install pip-tools  # if not installed
pip-compile backend/requirements-controller.in --output-file=backend/requirements-controller.txt

7. Commit and push.
8. Re-run again the CRMint installation from your repository: bash <(curl -Ls https://raw.githubusercontent.com/<your-username>/crmint/master/scripts/install.sh) master --bundle


CESAR BARRIOS

Analytics Analyst

.........................................................................................................................

Red Door Interactive

2436 Market St, San Diego, CA 92102

 

email: cbarrios...@reddoor.biz

main: 619.398.2670 


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From: 'Selçuk Kocabıyık' via Instant BQML and Vertex Users <instant-bqml...@googlegroups.com>
Sent: Wednesday, May 7, 2025 8:42 AM
To: Instant BQML and Vertex Users <instant-bqml...@googlegroups.com>
Cc: _Ingage Bi <_ing...@ingage.media>
Subject: Issue with crmint App Deployment – Jobs and Controller Services Not Starting
 

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Selçuk Kocabıyık

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May 22, 2025, 7:35:37 AMMay 22
to Instant BQML and Vertex Users, _Ingage Bi, Cesar Barrios

Hey Again,

 

Did you have a time to check this issue? We are expected to deploy 2 new apps for our clients.

 

Best Regards,

-- 

Selçuk Kocabıyık

Business Intelligence Manager

cid2462561990*image001.png@01D8A5BF.8A6808C0

Ünalan Mahallesi, Ayazma Caddesi
Çamlıca İş Merkezi A Blok
No: 131-1, İç Kapı No:8
Üsküdar, İstanbul /Türkiye

www.ingage.media

 

 

Sınıflandırma: ŞİRKET İÇİ / Classification: INTERNAL

Cesar Barrios

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May 22, 2025, 11:01:06 AMMay 22
to Selçuk Kocabıyık, Instant BQML and Vertex Users, _Ingage Bi
Hi there.

I tried many times, but no success.

We need to ask for Google support.

CESAR BARRIOS

Analytics Analyst

.........................................................................................................................

Red Door Interactive

2436 Market St, San Diego, CA 92102

 

email: cbarrios...@reddoor.biz

main: 619.398.2670 


linkedin  /  instagram  / blog  / newsletter

.........................................................................................................................


From: Selçuk Kocabıyık <Sel...@ingage.media>
Sent: Thursday, May 22, 2025 5:35 AM

To: Instant BQML and Vertex Users <instant-bqml...@googlegroups.com>
Cc: _Ingage Bi <_ing...@ingage.media>; Cesar Barrios <cbar...@reddoor.biz>

Subject: Re: Issue with crmint App Deployment – Jobs and Controller Services Not Starting
 

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Rob Abraham

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May 22, 2025, 2:23:21 PMMay 22
to Instant BQML and Vertex Users
I was able to do it by manually editing the requirements files in the associated components *during the install scripts execution* - but by timing it exactly right. 
Glad I'm not the only one... 

Troy Crites

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May 22, 2025, 5:04:34 PMMay 22
to Rob Abraham, Hector Rizo, Instant BQML and Vertex Users
Hey all,

I am having the same issue with a customer as well.  Has anyone figured out a way to solve this?

Thanks,



Google Logo
Troy Crites
Customer Engineer, Google Cloud
troyc...@google.com
314-651-8188



Besserwisser Skript

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Jun 12, 2025, 6:58:02 AMJun 12
to Instant BQML and Vertex Users
It would be very interesting to know what Rob did exactly, could you help me out @Rob Abraham?

NJ Njoku

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Jun 12, 2025, 7:09:15 AMJun 12
to Besserwisser Skript, Instant BQML and Vertex Users
Hey Besserwisser,

Can you try using the install command below instead? We created a fork of the repo and fixed some  compatibility issues with some of the libraries being installed. 

Please let me know if this resolves the issue. 

Thanks!

--

NJ Njoku

Enterprise Cloud Architect

nj...@google.com

1105 W Peachtree St NW, Atlanta, GA 30309



Besserwisser Skript

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Jun 12, 2025, 8:10:24 AMJun 12
to Instant BQML and Vertex Users
Hey NJ Njoku,

that worked, thank you very much.

Best,
Jan

Torsten Stolt | Together

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Jun 15, 2025, 7:01:41 PMJun 15
to Instant BQML and Vertex Users
Hi all,

My issue, which I think is related still persist, I cannot deploy the script for Cloud Run. It is my third project using iBQML via Cloud Run but haven't encountered below error before. Any help would be super appreciated:


TORSTEN STOLT

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From: instant-bqml...@googlegroups.com <instant-bqml...@googlegroups.com> on behalf of Besserwisser Skript <scr...@die-besserwisser.de>
Sent: Friday, 13 June 2025 12:10 am

To: Instant BQML and Vertex Users <instant-bqml...@googlegroups.com>
Subject: Re: Issue with crmint App Deployment – Jobs and Controller Services Not Starting
 

Besserwisser Skript

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Jun 16, 2025, 5:20:14 AMJun 16
to Instant BQML and Vertex Users
Hey,
I also still have Issues. When deploying the Training Pipeline i get the following Error:
Job: Purchase Propensity Training, Worker Class: BQScriptExecutor
Execution failed: WorkerException: bqml-462708:analytics_288242169.events_20* does not match any table.
At first I thought the data might need some time, but after 4 days now it still isnt working.

Any Ideas?

Best,
Jan

torsten

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Jun 22, 2025, 5:54:40 PMJun 22
to Instant BQML and Vertex Users
Hi all, sorry to bump this up again but I really struggle with this challenge. Any help would be super appreciated.

Cheers
Torsten

Besserwisser Skript

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Jun 25, 2025, 6:55:40 AMJun 25
to Instant BQML and Vertex Users
Hey Torsten,
all my problems have now resovled, I found 2 things helpful:
1. The Command Njoku posted: 
2. Using this video from the resources: https://www.youtube.com/watch?v=5jAC0xpmqI0 
because he explains a little more in depth what is happening behind the scenes.

Best,
Jan
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