Michael Kors Watch Service Centre Singapore
Jan Dominquez
This warranty only applies to purchases made on michaelkors.global and excludes products purchased in Michael Kors store locations in Australia, Azerbaijan, Bahrain, Brazil, Egypt, Hong Kong, India, Indonesia, Israel, Jordan, Kuwait, Lebanon, Malaysia, Mexico, New Zealand, Oman, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Syria, Taiwan, Thailand, Turkey, UAE, Ukraine and Yemen or from sources other than Michael Kors directly. For Michael Kors products purchased in these locations or another source, please return to the original place of purchase with your receipt for assistance.
Variations in colour and texture are the prized characteristics of beautiful tanned leather. Over time, the leather will acquire a patina and may also darken due to the oils from your skin and direct sunlight, further enhancing the natural look of your handbag or small leather item. Please refer to our Product Care Guidelines for further information on caring for your handbag or small leather item.
Conditions and Exclusions
The warranty does not cover damages arising from dye transference, accidents or misuse, or from any alteration, service or repair performed by any party other than Michael Kors.
Luggage purchased on michaelkors.global are protected from the original date of receipt by a two-year limited warranty (proof of purchase required). If non-conforming luggage is replaced, the original item will not be returned to the customer.
Footwear purchased on michaelkors.global are protected against defects by a two-year (or longer period where required by applicable law) warranty (proof of purchase is required). If non-conforming footwear is replaced, the original items will not be returned to the customer.
With effect from 1 November 2022: (i) smartwatches purchased on michaelkors.global and shipped to Qatar, Kuwait, Lebanon, Israel, Saudi Arabia, UAE, Egypt, Russia, Ukraine, Turkey or South Africa are protected by a one-year (or longer period where required by applicable law) warranty (proof of purchase is required); and (ii) smartwatches purchased on michaelkors.global and shipped to Hong Kong, Taiwan, Australia, New Zealand, Indonesia, Malaysia, Thailand, Singapore, Philippines, Croatia, Greece, Slovakia, Ghana, Nigeria, Pakistan, Bahrain or India are protected by a two-year (or longer period where required by applicable law) warranty (proof of purchase is required).
Michael Kors jewellery is made of non-precious metals combined with various elements including semi-precious stones and leather. Apply perfume and cosmetics prior to putting on your jewellery. To clean each piece of jewellery, wipe with a soft cloth. Keep your jewellery away from moisture as this may foster tarnish. Do not expose leather to water. We recommend storing your jewellery in a clean, dry place.
Your Michael Kors sterling silver jewellery is warranted by Fossil Group, Inc.* for a period of two (2) years from the original date of purchase, in each case under the terms and conditions of this warranty. The Michael Kors Sterling Silver Jewellery warranty covers materials and manufacturing defects. A copy of the receipt is required for proof of purchase.
In case of replacement, Michael Kors cannot guarantee that you will receive the same piece of sterling silver jewellery. If your piece is not available, a comparable piece of equal value and similar style will be substituted. The warranty for the replacement sterling silver jewellery piece ends two (2) years, from the date the replacement piece is received.
Some countries, states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages so the above limitations and exclusions may be limited in their application to you. When implied warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights; you may have other rights that may vary depending on local law. Your statutory rights are not affected.
Should you require work under warranty, please visit the repair site and follow the instructions to send in your sterling silver jewellery, a copy of your sales receipt and a description of the problem to the authorized international service center closest to you.
Do not send original packaging, as it will not be returned. Michael Kors highly recommends that you insure your parcel and adequately protect the sterling silver jewellery during shipment. Michael Kors is not responsible for product lost or damaged during shipment.
Michael Kors works with customs authorities, law enforcement and legal representatives globally in an effort to prevent the sale of counterfeit Michael Kors products, both online and offline. To avoid the risk of purchasing counterfeit products, it is best to buy directly from only official Michael Kors e-commerce websites, a Michael Kors retail store, or a reputable department store, specialty retailer or e-tailer that you know to be reputable.
So, today I am going to tell you 3 types of watches in the market that looked like the same thing but are actually different, what's their difference, so you can pick the best for you. We will start from the cheapest to the most expensive.
Of course, the no.1 best-selling watch is always a fake watch. Every famous brand will have its replica version. The more it's sold, the more fakes it has, because the factory knows there is a huge market that will buy their fake products.
Nowadays, the fakes are getting better and better, until even the watch expert cannot tell if it's original by looking at its exterior. They have to open the back case to see the movement of the watch to identify its authenticity.
But the truth is fake can never be as good as the original watch, unless its some fashion brands, like Armani Exchange, Emporio Armani, Michael Kors, Fossil, Hugo Boss, Burberry, Diesel, Calvin Klein, Guess, Tommy Hilfiger and Maserati.
These fashion brands are not watchmakers, they don't have any special technology or in-house movement, so the OEM factory can use the same material and same movement to build a fake watch that's really 100% the same as the original.
For other well-known watch brands, the fakes can never compete with the original in terms of polishing finished and time accuracy (for mechanical watches), because these details require the most skills and time.
Then, these fake watch supporters will say:" I understand it, but these watches don't worth the price, I can get 80% of the original watch and only pay about 1/10 of the price, I am a smart consumer!"
Honestly, I don't think so. If you want to buy a fake watch, means you really love the brand. A watch brand is built over a long time, they need to research & develop its technologies, compete with other brands in the watch market, and do great marketing to attract customers...
A good brand is not built easily, that's why there are not many top brands in the world. When we buy a watch, it actually supports the brand that we love to keep creating what we want. Instead of buying a fake watch, I would prefer to buy a cheaper watch.
For example, if you cannot afford a RM40,000 Rolex, you can buy a RM15,000 Grand Seiko that has very reliable movement too. If you can afford a RM8,000 Longines, you can buy a RM1,000 Citizen Eco-Drive/Automatic that has very perfect polished finish too. If you cannot afford RM500 G-Shock, you can buy a RM100 Casio digital that is suitable for everyday use too.
You can always buy a watch that's within your budget and has good quality, so you don't need to buy a fake watch, just to pretend like the person you want to be. You can cheat everyone, but not yourself.
So, from this picture, you can see that the brand will sell its stocks to distributors in each country or region, and then distributors sell to authorised dealers. For example, a Malaysia dealer cannot become an authorised dealer of a Singapore distributor. Then, why does parallel import still happen?
It's because every distributor will have stocks that are hard to sell, so if they want to clear these stocks, they will sell them at a much cheaper price, but not to their dealers, so they sell to other countries dealers.
The advantage of parallel import stocks is they get it at a very cheap price, they can sell it at a very cheap price too. Although it's very cheap, it's still original, which comes with a full set box and papers, except the local warranty card.
The disadvantage of parallel import stocks is they can never offer any warranty to you. Think about this, if the parallel import sellers are making little profit from you, they cannot claim a warranty from the local service centre, will they lose money to repair your watch or compensate you for a new watch?
No one will want to lose money. So, it's impossible to get a warranty. Although they may mention 1 year or 2 years warranty in product descriptions, but 99% of them are selling online, and you can never find them to claim your warranty. So, if your watch has any problem, consider yourself bad luck.
And it comes to the second problem, if the service centre doesn't recognise these stocks, how are you going to guarantee their authenticity? They can sell some high grades of replica watches at parallel import prices, boxes and papers are even easier to be produced.
To know if your watch is a replica, it's either you know how to open the back case and identify it or you have to visit an appraiser to check for counterfeits. That requires extra effort, time and money too.
If you don't want to waste your time to find the cheapest deal, then have to worry about the authenticity of the watch, pray it does not have any problem, then your best option will be the last choice we will be talking about.
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