"Can't Run 16 bit Windows Program" error

[Merrick]

I often experience a "Can't Run 16 bit Windows Program" when downloading
and running setup packages created with InstallShield on my Windows NT
workstation..

This error is listed in the Installshield Knowledge Base at
http://support.installshield.com and says that the problem is caused by
long file names not supported on NT for service packs earlier than SP3.
I have installed the latest SP6a so I should have LFN support

Another web site claims that this problem is the result of using
outdated dlls:
http://www.ntfaq.com/Articles/Index.cfm?ArticleID=14592&SearchString=can%27t%20run%2016%20bit%20windows

Again, the SP6a update should take care of this.
Can anyone tell me why and how to eliminate this problem that only seems
to occur with InstallShield setups?

Thanks
Merrick

--
Merrick C. Berg
Code 682, Building 21, Room 072
Laboratory for Astronomy and Solar Physics
Goddard Space Flight Center, Greenbelt, MD 20771
Telephone: (301)286-8968, FAX: (301)286-1617
Email: be...@stars.gsfc.nasa.gov