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Unistallaller setup failed to initialize

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tslim

unread,
Jun 30, 2000, 3:00:00 AM6/30/00
to
Our installation program encounter the error message "Uninstaller setup
failed to initialize. You may not be able to uninstall this product.", when
install on a Swedish win98 OS. However, if we install it on a US version of
Win98, everything is fine.

Here is part of the script for Deinstall:


////////////////////////////////////////////////////////////////////////////
///
//
//
// Function: ProcessBeforeDataMove //
//
//
// Purpose: This function performs any necessary operations prior to the
//
// actual data move operation. //
//
//
////////////////////////////////////////////////////////////////////////////
///
function ProcessBeforeDataMove()
STRING svLogFile;
NUMBER nResult;
begin

InstallationInfo( @COMPANY_NAME, @PRODUCT_NAME, @PRODUCT_VERSION,
@PRODUCT_KEY );

svLogFile = UNINST_LOGFILE_NAME;

nResult = DeinstallStart( svDir, svLogFile, @UNINST_KEY, 0 );
if (nResult < 0) then
MessageBox( @ERROR_UNINSTSETUP, WARNING );
endif;

end;

Thanks for the help in advance.

Ting


Jacob-InstallShield

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Jul 19, 2000, 3:00:00 AM7/19/00
to
This usually happens when there is an uninst.log on the system that isn't
valid, or can't be opened properly for another reason (if the uninst.log is
already there, IS will try to re-open it).

To resolve this, delete any occurances of the uninst.log for your product
(don't delete the uninst.log for other products..). Then try again.


--
Sincerely,

Jacob L.
Developer Support Engineer
InstallShield Technical Support
www.installshield.com
"tslim" <tsli...@yahoo.com> wrote in message
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