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ISX 3.51 and WinXP - A bad mix

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Heather B.

unread,
Sep 1, 2001, 5:09:32 PM9/1/01
to

Chandima Rajakaruna,

Just to verify, the new merge module that you are talking about isn't the
'fixed' merge module we were told to use a few days ago, for which there is
a link below, correct?

Thanks.
Heather


"Chandima Rajakaruna" <no re...@installshield.com> wrote in message
news:3b8fc507$1...@news.installshield.com...
> A fix has been made for the MDAC26 merge module and should be available on
> the web site very soon.
>
> "Andrew Woodland" <awoo...@awhastings.com> wrote in message
> news:3b8f96de$1...@news.installshield.com...
> > Heather,
> >
> > I don't know if you had a chance to browse earlier postings in this
forum,
> > but there was a whole series of posts regarding installing mdac26enu as
a
> > custom action using MicroSoft's MDACtyp.exe instead of a merge module.
I
> > don't know if the posts involve/address issues related to Windows XP
> > specifically, but it sounds like ISX's MDAC26enu merge modules just
don't
> > work under most circumstances. Custom action is the way to go. Good
> luck.
> >
> > -Andrew
> >
> > "Heather B." <heat...@NOSPAM.attglobal.net> wrote in message
> > news:3b8e84ef$1...@news.installshield.com...
> > >
> > > FYI...Here is an issue we raised to the ISX support team. They don't
> have
> > a
> > > working solution. Anyone else confront and hopefully solve this?
> > >
> > > Unfortunately, this proposed solution (below) to the problem we raised
> to
> > > InstallShield (also below) did not fix the problem. I downloaded and
> > > updated the mdac26enu you recommended I try, and then rebuilt my
> setup.exe
> > > and tried again to install my application on Windows XP RC2. I was
> still
> > in
> > > a loop.
> > >
> > > The problem doesn't seem to be that mdac26 requires a reboot - it does
> the
> > > same on al other OSs. The problem is that after the reboot Microsoft
> > > Installer doesn't resume the setup where it left off. The result is
> that
> > > you have to re-launch the install, which then re-installs mdac, and
then
> > > requires a reboot again ...and you are back to where you started in an
> > > infinite loop.
> > >
> > > Anyone else confront and hopefully solve this?
> > >
> > > Heather
> > >
> > >
> > > > InstallShield Technical Support Wrote:
> > > > Proposed Solution: We recently released a new Merge Module for MDAC
> 26,
> > > which has
> > > > fixed a whole bunch of issues. Amongst those issues, we also fixed
the
> > > > infinite loop or MDAC 26 installing and rebooting. Can I get you to
> try
> > > > downloading this updated MDAC 26 Merge Module from our website
> > > > and try your
> > > > test with that to see if it works. You can download MDAC 26 from our
> ftp
> > > > server at
> > > > ftp://ftp.installshield.com/outgoing/isx/Mergemodules/MDAC26ENU.Msm.
> > > >
> > > > InstallShield Technical Support
> > >
> > >
> > >
> > > > Problem: I am sad to report that my setup.exe, which I built using
> > > > installsheild express 3.51, doesn't work on winxp rc2. i just
> > > > want to pass
> > > > on the information to you so you can hopefully fix this before winxp
> > goes
> > > > live in a month and a half.
> > > >
> > > > my vb project uses mdac2.6, and so i have included your mdac26
> > > > merge module
> > > > in my isx project. my setup.exe works fine on win2000 and win98.
> > > > however,
> > > > when i run it on winxp rc2, as usual it installs mdac26 and then
> > > > prompts for
> > > > a reboot. unfortunately, after the reboot the installer does not
pick
> > up
> > > > where it left off. if i then manually re-launch the setup.exe, it
> > starts
> > > > all over again - installing mdac26 and prompting for a reboot.
> endless
> > > > loop.
> > > >
> > >
> > >
> > >
> > >
> >
> >
>
>


reply@installshield.com Chandima Rajakaruna

unread,
Sep 4, 2001, 8:57:43 AM9/4/01
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Correct. We did another update as soon as we saw your posting on this
Newsgroups.

"Heather B." <heat...@NOSPAM.attglobal.net> wrote in message

news:3b913281$1...@news.installshield.com...

Heather B.

unread,
Sep 4, 2001, 4:14:33 PM9/4/01
to

Great. Will you let us all know by posting a message to this thread? Or do
we need to search on certain criteria in your web site's search engine?

Thanks.

Heather


"Chandima Rajakaruna" <no re...@installshield.com> wrote in message

news:3b94cfc8$1...@news.installshield.com...

reply@installshield.com Chandima Rajakaruna

unread,
Sep 5, 2001, 8:47:41 AM9/5/01
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I could attach one to this thread as well as make a new posting in this
newsgroup (installshield.express.general) so that everyone will see it
clearly.

"Heather B." <heat...@NOSPAM.attglobal.net> wrote in message

news:3b951a32$1...@news.installshield.com...

Heather B.

unread,
Sep 6, 2001, 6:28:52 PM9/6/01
to

That would be great. Any idea on when that will be available? We are
holding up deployment until that issue is resolved

Thank you very much.

Heather


"Chandima Rajakaruna" <no re...@installshield.com> wrote in message

news:3b961eed$1...@news.installshield.com...

reply@installshield.com Chandima Rajakaruna

unread,
Sep 7, 2001, 8:49:17 AM9/7/01
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The fix has been made and we are currently writing a KB article. So it
should be available sometime next week.

"Heather B." <heat...@NOSPAM.attglobal.net> wrote in message

news:3b97dc8d$1...@news.installshield.com...

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