Intel Chipset Device Software Update

[Mahmod Ohner]

Ijust came here to say Z790 based motherboards will experience an inaccessible boot device BSOD (for me, an Asus PRIME Z790-A WIFI) immediately after installing the 10.1.19284.8351 chipset drivers upon reboot. Windows 11 recovered fine with a previous restore snapshot so no big deal - my only comment is WOW never did I ever think these INF files that aren't really "true" drivers can BSOD a system. Bravo Intel!

I realize this chipset software inf is labeled for NUCs, however they indubitably have updated INFs for Raptor Lake, and whomever from intel that responds with the defacto "this chipset software is not for desktop systems, blah blah" - could you please also pass along to engineering there is indeed a bug in this chipset release so it does not get carried over into whatever future chipset software build designated for actual desktop systems? Thanks and ta ta!

Use of 3rd party driver update sites is not recommended. You never know what information from your machine they are uploading (and to what country it is going), and you never know what payload is in the packages they are downloading.

I never stated I downloaded from that website - I only linked to a discussion of the software package in question. I downloaded directly from intel here; -chipset-device-software-for-windows-10-64-bit-and-windows-11-for-intel-nuc-products.html

I can tell you, demonstrably, that this chipset package has a good chance of BSOD'ing a Z790 based system. The link I provided was just forum conversation with several other Z790 owners of various brands all saying the same thing when using this specific chipset INF software. Apparently that website is a no-no here for whatever reason.

Yes, yes, we all know this defacto language that yourself and intel will always state in situations like this - however, YOU KNOW as well as I and the thousands of others who use WHQL intel chipset software from other OEM channels instead of intel's website that *they always work perfectly* and many, MANY a times where a newer release of an intel driver found elsewhere fixes issues that are not addressed yet by their board manufacturer.

I'm not here to ask for help, I don't need it. I'm just pointing out this is probably the first time ever that a chipset software release can BSOD a system. It's quite amazing to be honest. Didn't think it could happen. Also, there have been many chipset software releases that intelligently detect if the hardware it is being installed on is not compatible and will halt the install. For whatever reason raptor lake INFs were included and no incompatibility was flagged.

I just came on here to disclose that this happens with this specific release - in hopes that an intel engineer takes note, despite preemptively knowing that I will be getting lots of fingers shaking at my direction from Intel.

You see that raptorlakepch-ssystem.inf? Take note that 10.1.49.7 blows up a Z790 system whereas 10.1.46.3 is fine. If there's a NUC out there with a Z790 it will get BSOD'd all the same. Zipped for those interested!

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

With a new (refurbished) Z440 I recently got, there's an issue of numerous entries in the Problem Devices section of the System Summery (and in the system devices section of the Device manager. For example:

The are dozens of this messages. From searching and asking questions on the Windows forum, the consensus appers to be that they are caused by issues with the Intel chipset software/drivers and the general advice appears to be to update them. However, to date, all my efforts at finding out how to do this haven't resulted in a solution.

From what I can tell from sysinfo, this PC uses an HP 212B v1.01 motherboard. Advice such as "Visit the manufacturer's website, find the relevant drivers page for your model, and download the latest Intel Chipset drivers." would be fine if I could locate what I'm looking for on the HP website, but I can't. Maybe it's me being dumb. It's just not obvious to me how to do this.

Does anyone have any simple instructions on how to find and install the correct Intel Chipset Drivers for the HP 212B v1.01 motherboard? Or any other solution to the "Problem Devices" issue (documented here - -10-installation-dozens-of-driver-errors.338371/

The Z440 appears to work fine at the moment, and recognized BS/2 mouse and keyboard when I plugged them in and restarted the PC. Before the restart they were listed as "Problem Devices". After the restart the disappeared from the list. I'm just concerned that at some point in the future, with some other device, there might be issues.

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