Teamviewer Sign In Greyed Out
Katelin
The signin button is grayed out. I have tried everything. Restarting the service, uninstalling, reboot, installing, reboot. I can't sign in at all. They only thing I could find was a post from 7 months ago regarding an older version, and that issue was solved by a reboot. Not so with my issue. Help!
The gray out sign in button my be a resulte from the large about of people trying to login to their accounts. The login servers with the SSL connection that is need to translated to the servers behind them is being pushed to the max. Give it a few mins to reconnect.. think of it this way..
My sign in has been greyed out on this computer for a number of weeks now. My other computer can sign in to my account without any problem. I've tried reinstalling TV on this computer, still no joy. It's certainly not a "too many users" problem.
@Vatsilidis Thanks for chipping in. As you can see from the 5th message in this thread, I have done exactly what you suggested here. I did this by following a page on teamviewer website. Only when it didn't work, I decided to post my issue here. So, please let me know if you have any other suggestions.
I think the problem is because of @cooldharma 's selecting "accept exclusively" for "Incoming LAN connections" setting. I had the same problem and after I read @Esther 's post saying that TeamViewer is somehow unable to connect to Internet, I changed the setting on my mac from "accept exclusively" to "accept" and now I am able to sign in.
I'm trying to set up for unattended remote operation of an iMac and would like the remote system to remain black (as it's an all-in-one, I can't just turn off the monitor). On the local machine, in my TeamViewer Actions menu, the "Disable remote input" option is greyed out. I understand this must be selected before "Show black screen" can be selected. So I can do neither.
HOWEVER!!... on my old Mac which is on the same network it's fine (although as a paid licence holder I'm already up to my licence machine limit!!!!) so I have to login to the remote machine manually as I can't sign in on the old mac (the Sign In box on old mac is in blue and I could).
This morning I started TeamViewer to connect to a customer and the connect button was greyed out. I tried other solutions involving Options->Advanced->Access Control, but this was already set to Full Access.
I would like to move away from using TeamViewer. LTT was just advertising Pulseway, I thought I would try it out. I installed the Remote Control Desktop client (6.6.3) and the Dashboard client (6.5.1), and proceeded to set up an organization, group, site, and policy. Then I downloaded the "Agent" client to the desktop I would like to be able to remote into. I installed, registered my product, assigned it to my group, and checked the "Enable Remote Control" box.
So after a bit of banging my head on the desk over WHY my remote access was greyed out, I stumbled on this. The entire reason for downloading and trying this was to hopefully replace another remote app we are currently using. So how can I make sure this works before I commit to buying it? How do ti get my remote desktop feature activated for the trial?
I have no policies. I'm keeping it simple, I desperately want to see if remote control works the way I need it to in order to switch over to this product from another I am using. The remote control option remains greyed out.
I haven't used Teamviewer for a few months so updated it to the latest version and i don't seem to be able to login. The Sign in button is greyed out and remains so even after entering by login details I can't login.
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I have done the uninstall and reinstalled. Now when I try to sign in the screen just sits there grayout with the icon spinning and if I click on the dropbox icon " thats also grayed out" it says dropbox is starting but nothing ever happens it will just sit there like that ??
The app is installed, I even restarted the computer and the app will load but says it has nothing to sync to, so I try and sign in. The sign in screen will take my info and just sit there as if its doing somthing with a windows blue circle icon spinning and thats were it will stay... Now if I check the dropbox icon during this it will now recongnize me and say dropbox is starting and on the bottom of that will say dropbox is updating syncing with folders and just stay stuck at that point also !! If I click my account icon it does show me logged in but everything is just hanging there ?? They will stay like that all day...
Since the latest TeamViewer (14.7.1965) update, I am unable to login to see my list of computers, as the login button is greyed out. I cannot even connect to a partner I.D. anymore as it gets stuck on connecting status.
I cannot login my local teamviewer app now since the E-mail/password/Sign in button are all grayed out. I encountered this problem on version 13.2.26559, and upgraded to 13.2.75536 now, but the problem still exists.
According to TeamViewer phone support this behaviour is caused by a bug in all versions 13.2.xxxxx, so you have to downgrade to 13.1.8286 (preview), which is the latest version which allows to enter email address and password to sign in and also would not forget this data.
The downgrade can be performed quite easily in synaptic package manager when having the TeamViewer repository in the apt sources list. Simply select the teamviewer package and call the "Force version..." dialogue from the main menu.
Without the downgrade, a quick workaround is to start the graphical user interface with root permission. This will at least let you enter email address and password to sign in and connect to remote computers. Needless to say that this adds security risks for your data.
@angelfw, thanks for your post which I already saw when it was new because of having the same problem. I finally got it solved now and just signed up to this community to share the information. Hope it will serve you and others who want to preserve the value of their TeamViewer 13 license. We had paid for annual maintenance for several years, but every update brought trouble, and for us the disadvantages introduced used to outweigh the improvements.
Roughly 30-40 endpoints all have TV 12 running, all are signed in as me. Why? Because I never know which location I'm going to be at from day-to-day so it was just easier to assign all endpoints to me and leave them signed in so that I could not only have unattended access but also initiate support sessions quickly.
Each terminal pops up a message " has signed in." whenever a machine comes online. If there's a power or Internet outage at one of my stores my users can get as many as 10-12 notifications when their machines come back online. Is there anyway I can disable this through a policy?
This cannot be done via policy, but the good news is that this is an account based setting. So if you change it on your account, it changes everywhere you are signed in (This may take until the next sign-in)
When I open my teamviewer window under my own account, I see the whole panel for control remote computer as greyed out, cant fill in the partner id field and I cant click on connect. When I login the same computer with an other account the field and button are available.
I've signed into Teams with my live.com account (free personal Microsoft account), so expected to gain the features advertised as the free edition of Teams as I have no Microsoft 365 subscription. However when I look up friends and family, even when they're online and show with a green status, I'm unable to call them, as the options are greyed out:
Signing a mobile config seems to be the crux of my fumbles. When I use the direct Upload function of the PPPC Utility, I'm not allowed to change the "Signing Identity" It's greyed out with "Profile signed by server". This leads to an error when installing
In this article, users who provide help are referred to as helpers, and users that receive help are referred to as sharers as they share their session with the helper. Both helpers and sharers sign in to your organization to use the app. It's through your Microsoft Entra ID that the proper trusts are established for the Remote Help sessions.
Requires Organization login: To use Remote Help, both the helper and the sharer must sign in with a Microsoft Entra account from your organization. You can't use Remote Help to assist users who aren't members of your organization.
hey, teamviewer keeps kicking me off when i click on switch user on the remote computer, and then again when i log in to a different user.... not sure why it does it but it's getting a little annoying. I need to be able to log on, switch users and check on a few things, and switch users back so whoever was working on the computer can keep working.
I have a macbook with Yosemite and I was trying to connect to a friend's macbook also with Yosemite on it. However, it would only let me stay in Observer Mode and not switch to Control Mode. The option is greyed out. I've tried Googling the answer, but no luck. Any thoughts?