Acer Auto Update Drivers

[Peppin Kishore]

Hardwaredevices on your computer, such as network adapters, monitors, printers, and video cards require software called drivers to connect them to your computer and run properly. Your Acer computer comes preinstalled with all of the drivers you need, however, you may want to update your drivers when newer drivers become available. Please note that Acer is only able to provide support for drivers that have been tested and posted to our official Acer support website.

Updating drivers is usually done by Windows automatically, but sometimes it is required to check or update your drivers yourself. In this guide, we will show several ways to check and update your drivers.

In this case, we tried to replicate the issue in our Intel labs but did not get the same outcome, we were not able to replicate the problem. From our side, we can confirm there is not a bug like this reported on our database, and the drivers don't seem to be the issue.

You mentioned that his issue doesn't occur with the OEM drivers and that you have no problems installing them, so we recommend those, especially for a laptop since they were tested, validated, and customized by the manufacturer of the computer.

If you must install the latest generic drivers, then the next thing we recommend to try is a clean installation of the Operating System to discard a corruption in the OS side with the Intel generic drivers.

It is worth mentioning that the driver or software for your Intel component might have been changed or replaced by the computer manufacturer (OEM). OEM drivers are handpicked and include customized features and solutions to platform-specific issues. In this case, we would like to recommend a clean installation of the graphics driver using the OEM driver from Acer* to discard driver-related issues.

Also, so we can understand better the scenario, in case the system works fine with the ACER* OEM driver but you still want to install the Intel generic drivers, please let us know if there is any particular reason why you are interested in using these drivers. For instance, do you have any other issues with the ACER* OEM driver that is not present with the generic drivers?

And about your question:

I don't recall having any problems with the OEM driver, I just had always been accustomed to using the latest available version of the generic drivers and had never had any failures. So I wanted to know if there was a bug with the latest versions or was it because of some other kind of problem peculiar to my laptop.

Miguel from Mexico, I bought a Lenovo Yoga 7i last year with this Iris Xe graphics in the USA, kind of similar story as @Daiv05, my computer was working just fine, then I updated automatically with the latest drivers and things started to happen, now my computer did show a black screen. A second monitor was running fine, I even use Ubuntu in the same computer and it was working fine. The issue starts when Windows starts running, black screen. Glad I found this thread and downloaded the Lenovo GVA driver and back to service without issues.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

After updating my graphics driver to the latest version from NVIDIA (downloaded direct, not using Windows Update), my third monitor which is an Acer V226WL is not displaying the proper and native resolution. The native resolution is 1680 x 1050. I have a GeForce 660, and have had no problems until now with my monitors. The monitor is connected via DVI.

I setup the resolution to be 1680 x 1050 yet, take notice that the format is almost 4:3 with black vertical bars on the left and right. It's hard to distinguish in the picture. I added in semi-transparent red lines to show approximately where the monitor edge is, not sure if this is helpful but figured I should. Here is the original image, if you want.

In my case, the monitor itself needed to 'reboot'.Disconnect the monitor from the mains power and disconnect the display cable from the back of the pc/laptop. Wait about 30 seconds. Reconnect the mains power to the monitor. Reconnect the display cable to the pc/laptop. That fixed it for me.

I had the same problem. I was using the Acer V226WL monitor with a Geforce GTX 1050 ti graphics card. My fix was to go into the NVIDIA control panel and when I created the resolution I wanted (in my case 1680 x 1050), I also had to change the timing to get the PC to accept the resolution. I changed the timing from automatic to CVT and success! Never had another problem.

I would test combinations of monitors. I've never seen it with nVidia cards, but internal graphics like intel sometimes limit the resolution as more monitors are attached, or prevent you from having three monitors at all. There's also a chance that a cable could be damaged between the card and the monitor. Like I said, try combinations to see if it's having three monitors that causes the problem or it's the specific monitor. If it's the latter case, I would suspect that either the cable is damaged or the monitor is not properly identifying to the card.

Better safe than sorry: get rid of any registry entries of drivers or manufacturer software, I personally use Ccleaner (the free version is sufficient). [Possibly not necessary as Driver Sweeper already seems to take care of this.]

Now, download GeForce Experience. I'm not sure if the programme will automatically install drivers for you as well, but nonetheless, you can update your drivers from within the programme. You can find the GeForce Experience icon in the Windows tray at the right corner of the screen. Right click and Check for updates.

I decided to look at the official VESA DisplayPort site to see their recommended cables ( -database/). There's only a handful of brands. After searching for them I settled on Accell because of availability. Actually I couldn't find the exact model because the product database only listed 1.1a DisplayPort cables but I hoped that a 1.2 cable from the same manufacturer would work. I got this cable:

My second monitor wouldn't display in proper resolution in Windows 10 after previously working in Windows 10 (and also in Window 7). I just rebooted one day and the monitor was stuck in 640x480 with no option to change it. I'm using AMD Catalyst 15.7.1. After trying several things I went to device manager uninstalled the Generic PnP monitor driver (i.e. not display adapter driver) and rebooted windows and now it displays the proper native 1920 x 1080 resolution.

Logged in to say I just got this issue as well. Monitor been working well for years Dell U2711 suddenly reports 1680 max res and not the 2540 it should be able to get. Card is a new gtx 1080ti - worked fine for a week with all monitors. Swapped back out to my older gtx690 - same problem exists. Nvida and Windows 10 both just updated - driver and 'creators' updates just applied not sure of the culprit - suspect nvidia. I have a triple monitor setup (all 27" same res but diff brands) and only one screen is affected. Display Port input will not work on it with either gfx card I have or combination of cables, dvi / hdmi work at lower resolution. Cable swapping, port swapping, reduction to just the one screen etc and repeating / trying already all of the opening posts comments do not help. I have a combination of 4 different Display Port to Display port cables - different brands - and no change (dead connection - screen detects the cable connections but adv no signal), also HDMI to DVI and Display Port to DVI (cables not adaptors) work but only at the low resolution on those ports. During POST of the machine I also get nothing via Display port connections. So you'd think its the screen right?

Weird thing is from my Macbook Air 2010 via a mini Display Port (not thunderbolt) to Display Port it works fine - this is the cable I used to use on the gtx690 - same cable tested on that reinstalled card and I get a black screen still. So I suspect firmware update from Nvidia has nuked somthing.

Unfortunately this fix isn't permanent and I have to repeat the process every week or so. I don't want to disconnect - reconnect HDMI cable in order to save wear and tear of the HDMI port. Is it possible to simulate removal of HDMI cable through code or settings change?

My problem was connecting my active mini-dp (mini displayport, miniDP) cable into the computer before connecting it to my external monitor. I think this is because the little 'active' chip in there doesn't know what to tell the computer since it has no monitor to talk to, and so just reports a minimum resolution (in my case, 640x480). Once it later sees a monitor, it doesn't update.

During a Windows Update this week I was presented with an optional patch titled "Other hardware - ACER Composite ADB Interface". This was part of a larger patch update, and I wrongly ticked and installed the patch. I do not own any Acer kit, but I do use ADB in wider Android development.

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