Slave not responding/Unauthorised access

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Neopopulas

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Oct 21, 2011, 7:13:32 AM10/21/11
to Input Director
Recently i have had to reinstall windows. Once done i reinstalled ID
and everything seemed to be going okay until i get up the slave.

Most of the time i get "The slave X didn't respond" Very rarely
however i get a message on the slave computer that it has blocked
unauthorized access (this seems fairly rare though)

I've tried it with both the stable, and the beta versions. I've
disabled all the firewalls on both machines that i can find. It feels
like its some sort of network issue but for the life of me i can't
find out what.

Neopopulas

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Oct 21, 2011, 11:34:59 PM10/21/11
to Input Director
Edit: I guess its not a network thing as i have managed to get the
computers in question to talk just fine. However, i seem to be able to
get the transition between computers, from master to slave. But it
only lasts a second or two and then it boots the mouse back to the
master and pops up with "Slave system failed to respond. Do you want
to skip this slave" So, its physically allowing the connection, and it
WORKS when the mouse if over there but it just doesn't want to stick.
Which makes me think its a network or firewall thing.

But i have turned the windows firewall off. I did have Trend running,
but i exit'd the program.

I DID at one point have comodo on here, and after reinstalling some
things and moving windows around its possible its still trying to run
somewhere. And in the past i've found if you uninstall or turn Comodo
off, it has a nasty habit or making your network/internet unstable.
(Once, i turned Comodo off, and i couldn't connect to the internet
until i turned it back on) though since i can connect to the internet
and other computers on the network i'm not sure what it could be.

Shane

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Oct 23, 2011, 6:35:17 PM10/23/11
to Input Director
On Oct 22, 2:34 pm, Neopopulas <step...@baum.to> wrote:
> Edit: I guess its not a network thing as i have managed to get the
> computers in question to talk just fine. However, i seem to be able to
> get the transition between computers, from master to slave. But it
> only lasts a second or two and then it boots the mouse back to the
> master and pops up with "Slave system failed to respond. Do you want
> to skip this slave" So, its physically allowing the connection, and it
> WORKS when the mouse if over there but it just doesn't want to stick.
> Which makes me think its a network or firewall thing.

Hi,

Does the Input Director configuration on the master or slave have ip
addresses? If so, you might want to swap to hostnames.

Has anything else changed? (e.g. slave is now wireless)

Regs,

Shane.

Neopopulas

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Oct 24, 2011, 9:48:46 AM10/24/11
to Input Director
The slave CAN be wireless, but i turn the wireless device off (if its
on, it doesn't want to work at all)

Both the master and slave have static IPs and i use IPs instead of
host names (or rather i HAVE, i'm not currently - to be honest right
now i'm using Mouse without Borders, it works where Syngery, ID and
Multiplicity doesn't, i'm not sure why) Its just so odd that it works,
then it times out. I went in and i increased the time out length for
scanning the slave up to 10 seconds (if i could get it up to like, 999
seconds then it wouldn't be a problem at all. Except the mouse
transition doesn't work, i have to use a hotkey..)

Shane

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Oct 24, 2011, 7:32:08 PM10/24/11
to Input Director
On Oct 25, 12:48 am, Neopopulas <step...@baum.to> wrote:
> On Oct 24, 6:35 am, Shane <sh...@inputdirector.com> wrote:
>
>
>
>
>
>
>
>
>
> > On Oct 22, 2:34 pm, Neopopulas <step...@baum.to> wrote:
>
> > > Edit: I guess its not a network thing as i have managed to get the
> > > computers in question to talk just fine. However, i seem to be able to
> > > get the transition between computers, from master to slave. But it
> > > only lasts a second or two and then it boots the mouse back to the
> > > master and pops up with "Slave system failed to respond. Do you want
> > > to skip this slave" So, its physically allowing the connection, and it
> > > WORKS when the mouse if over there but it just doesn't want to stick.
> > > Which makes me think its a network or firewall thing.
>
> > Hi,
>
> > Does the Input Director configuration on the master or slave have ip
> > addresses? If so, you might want to swap to hostnames.
>
> > Has anything else changed? (e.g. slave is now wireless)
>
> > Regs,
>
> > Shane.
>
> The slave CAN be wireless, but i turn the wireless device off (if its
> on, it doesn't want to work at all)

Depending on your router configuration, it might be expecting/serving
up wireless ip addresses in a different subnet to your wired
interface.

Regs,

Shane.
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