ID 1.4.3 Keep cursor visible when no mouse Win10 is greyed out

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David Curtis

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Jul 14, 2020, 2:47:34 PM7/14/20

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I have Windows 10 Enterprise PC's and having problems with the mouse cursor disappearing. When I open the Slave Configuration tab, Keep cursor visible when no mouse attached (Win10) is greyed out. any ideas? Thanks

Shane

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Jul 14, 2020, 11:57:17 PM7/14/20

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Hi David,

Open the Windows Device Manager and have a look at the items under "Human Interface Devices". Is there an "Input Director Virtual Device" in the list? Is it enabled?

Regs,

Shane.

David Curtis

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Jul 15, 2020, 3:47:42 PM7/15/20

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There is no Input Director Virtual Device to select

Shane

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Jul 21, 2020, 6:58:27 AM7/21/20

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Hi David,

Try re-running the Input Director installer. If that doesn't work, send me an email.

Regs,

Shane.

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