Cant detect devices

[Joseph]

Can anyone help me devices cant be detected not sure why but my laptop and desktop is connected to 1 modem via Lan

[Shane]

Hi Joseph,

Have you run through the steps outlined here in the FAQ?

Regs,

Shane. 

[Joseph]

Hi Shane yes i did already unfortunately no luck

[Shane]

Hi Joseph,

Can you email me:

1.  A copy of the Input Director configuration from each computer

2. A screenshot of the error you're seeing

3. A screenshot of the "Main" tab from Input director, from both computers

To export the configuration, click the "ID" icon in the top-left corner of the Input Director application window and you'll see the option on the pull-down menu.

Thanks,

Shane.