How To Fix A Samsung S5 Cracked Screen
Scat Laboy
I am trying to add instructions to my Lock Screen. I have noticed that on the Lock Screen, unless smart lock is locked down (requiring my fingerprint or pin) it is not possible to access emergency contacts. On top of this, it is not obvious where to find this by first responders, so I want to make a note on my screen instructing on how to get to that information.
I am running with the Galaxy S21 Ultra 5G Running OneUI 5.1 and Android 13. (SM-G998B/DS) on top of this, I have Good Lock, with LockStar to add some useful things to my Lock Screen Like battery monitor and Buds Controller but if Good Lock is causing an issue with this I dont know. In a bid to figure this out, I have temporarily disabled LockStar with no results.
This worked... It is not searchable, but found it. Thank you so much. Also, For whatever reason, I did not recieve any emails notifying me of your response, until I received an email from Samsung asking me if your answer was sufficient. So, thank you!
I have an S22 Ultra. I have added my name and medical information using the Contacts App, and checked "show on lockscreen", but they do not appear on the lockscreen, and my name is shown as Unknown Name. The emergency contacts are displaying as they should. Any suggestions?
I have an S21 and some serious medical issues and related medication I would need a first responder to know (but it's too much for a medical bracelet or necklace). Please, any info on getting this to work would be much appreciated!
@Lpeters0n: Please be aware that you will need a lock screen method to be enabled on your S22 in order for the Medical info and emergency contacts to be visible. With this in mind, when you swipe the screen to enter your lock screen credentials, tap 'Emergency call' at the bottom of the screen. Your emergency contacts will be visible at the top of the Keypad screen that appears, and your Medical info can be accessed via the icon in the bottom left of the Keypad itself. I hope this helps.
I know you didn't write this for me but thank you so very much! I have looked EVERYWHERE for a solution. I am in the same position as Lpeters0n, have serious medical issues that need to be known if I'm ever incapacitated. I really appreciate the help!
@AndrewL Thank you. I have been going around in circles trying to figure this out and this is the only clear explanation I have found. Android documentation doesn't seem to explain it properly and it is certainly not intuitive. Hopefully the emergency services are more conversant in how to access the information
My PC is based on Intel Core i5-4460 CPU with Intel HD 4600 Graphics. I'm trying to connect via HDMI my Samsung UE32SS5500 TV as a second monitor. However, rthe TV screen is blinking. I've been trying to choose appropriate resolution and frequency via Intel HD Graphics Control Panel, but the screen continues blinking. I inquired for supported modes in TV Manual, but it doesn't help.
In fact, the problem is partially solved. I noticed that the system created at least two logical devices for the connected TV: video (monitor) and audio. When I deleted audio device (and restart), everything is correct. However, I do not send audio to TV (iPc speakerphones are now chosen),- otherwise the audio device will be created, and TV screen will blink again.
Amy, thanks for trying help. The problem has been gone around, but not completely solved, because I cannot afford to send audio to TV. In fact, it is known problem that audio signal 'mixes' with video, and monitor blinks. If there were option 'partially solved', it would be my choice; I I've marked the question as solved.
spectorsky I am aware that Intel is currently working with flickering and blinking issues on Windows 10, if the beta driver does not work this might be the case and at this stage I would recommend to wait for future driver releases.
I have tried to replicated the issue you reported with the HDMI audio but everything worked fine, we have audio from T.V. When I was running the test I disable the sleep option on Windows 10, selected the T.V as default device in Playback devices and installed the latest driver version.
Amy, now I have much more serious problem than blinking screen while audio is sent via HDMI. Now TV screen doesn't receive signal via HDMI at all. I'm intuitively feeling that the problem is in the setting within PC or TV, not cable. PC shows TV in device manager, both video and audio devices. However, TV says 'no signal', the same behaviour when PC is turned on or turned off. Previously HDMI worked, but suddenly stopped. The only essential thing what I can mention done before signal disappeared is installing software for Xerox WorkCentre 3025.
thanks for trying help. My Xerox machine really is WC 3025, but I couldn't find Scan driver (something like EasyPrinter) on Xerox Support page, only reference to disk come with machine; so, I've installed needed Xerox software from that disk, not site. However, I'm sure that the problem not related to Xerox software with 0.99999 probability. You are right that this case is isolated, and I'm not sure that the problem is on PC side. I reset TV (Samsung UE32ES5500) to factory setting,s with no result. PC sees TV (and says it is Samsung), TV doesn't see PC.
Today, I tried to connect the TV to PC via borrowed DVI-HDMI cable: from DVI on PC to HDMI1(DVI) on TV Samsung. And it works, when I plug out HGMI-HDMI cable from TV or from P@C. However, when HDMI-HDMI cable is plugged both into TV and PC, 'No signal' is observed on the screen (even if source chosen is HDMI1(DVI) connected to HDMI on PC). So, maybe this symptomatic is known for you
According to your description this issue is leaning towards the HDMI port from the PC, you were able to test the DVI port and it worked but with the HDMI failed so, it is possible that the port is faulty.
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I am writing because as an engineer working for a major manufacturing company I am beyond shocked by the experience I have had, and before taking my growing dislike for Samsung further I am trying to give you a chance to make things ok.
I have had a broken screen for over a month now. I have had to contact all of the certified repair shops in my state per recommendation of Samsung Care Plus representatives. All of the repair shops state there is a back order on the screen for the S23 Ultra. Not a single one is willing to call me when parts come in, nor have any idea when they will get parts. On a flagship model that is less than 1 year old.
So in the Claim system Samsung Care and repair shops cannot order the screen to the claim. Therefore I have made 5 claims that have all been canceled because the shop does not have the parts. Since they cannot order the parts for the claim there is no way for me to secure a screen for the repair. This is very strange in 2023 when the repair shop claims they have screens but not for insurance claims. Can anyone explain how they have parts if you pay full price instead of using insurance? Sounds like a repair shop not wanting to do the work because Samsung Care Plus does not pay enough for the cost of the repair. Except no one will be honest about this. Nor can anyone give me a timeline for parts to arrive. If someone could even help me secure the repair part I can wait months if I have to. However, based on other online forums I do not feel safe sending my device into Samsung Care Plus for repair. Nor do I find it reasonable that I would have to wait 4 weeks to get it back, if I get it back.
The best part of all of this though is Samsung Care claims they can fix my phone in 3-4 weeks if I send it in. For one that is an unrealistic timeline for someone to be without their phone. Is Samsung going to refund the cost I am paying for on the phone since I cannot use it?
I fully echo duckman56's sentiment. I have been unable to have my s23 Ultra's screen replaced for over a month. My entire state is out of the front glass and my Care claim has been closed numerous times due to parts availability. Very disappointing. As I wait for the part to come in, I have purchased a Google Pixel 6 to see if I want to make the switch to the 8. If I like the features, I'll likely be becoming a Pixel customer as a result of this very frustrating experience.
I am sadly in the same boat as you all and many others.
I bit the bullet and went with the device replacement for 3x the screen replacement price. However it was the only solution with a quick fix, promised me overnight shipping, etc.
Week and a half later, no phone. I've spent more than 15 hours between Samsung Care, Samsung, UsCellular.
Samsung Care just now updated me the Phone itself is now on backorder. I was promised earlier in the week it would ship in 2-3 days.
I was able to get ahold of a Supervisor at SamsungCare who claimed Samsung is providing 10,000 units on 10/12 for device replacements. "Hopefully we can fulfill your request at that time". It's 10/12, and I got a new line of lies for next week with no reference to the lies I was told earlier this week. Now I'm told "for sure next week".
It's all lies. I can't stand it. I'm patient, understanding, and polite to every rep I speak to. No help.
It's a really disheartening after spending so much on the S23ultra to not be able to get it fixed less than 6 months after purchase.
Samsung needs to look in the mirror and do better. Their service across their appliances has been so bad many retailers won't place them on the floor. Now this same quality of service is going into their phones.
I enabled the brief popup but it only works and wake up the phone if it's a text message through the Samsung Messenger. All other services such as WhatsApp, Twitter, Teams, Outlook are all not waking up the screen.
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