Error code 16389 when deploying an inno setup installer via SCCM

[Jan Messerer]

Hello Everyone, 

I am trying to install 5 different inno setup installation packages (all are build by the vendor of our retail system vendor) and the problem is that SCCM recognizes these deployments as failed (SCCM detects error code 16389)

Fehler bei der Installation der Anwendung "Application" (ScopeId_2AC7B12F-2429-4ABB-B765-232480B3F9BD/Application_4a1b28a6-8524-4cdf-8ff7-4e170477da12) für Aktion "Install applications" in der Gruppe "" mit Exitcode "16389" durch die Tasksequenz.

The SCCM deployment type uses the following command line to install the application in silent mode.

Application.Setup.exe /VERYSILENT /LOG="C:\Logs\Install\Application.Installer.log" /LANG=EN

The application installation log (see attachment) reports that the installations were successful...I could not find any issues in the logs.

I tried several settings and different installation methods in SCCM but I was not able to fix this behavior until now. I searched this forum and nearly this whole internet but could not find any matching post.

Do you have any ideas/toughts about this issue?

Thanks a lot and happy new year :)

[Bill Stewart]

On Monday, January 3, 2022 at 9:11:22 AM UTC-7 derb...@googlemail.com wrote:

Do you have any ideas/toughts about this issue?

An exit code of 0 indicates that an Inno Setup installer ran successfully to completion; see:

https://jrsoftware.org/ishelp/index.php?topic=setupcmdline

It is not at all clear why launching the Inno Setup installer executable in question would return a non-zero exit code if the log file indicates a successful completion.

My guess is that there is an intermediate process in play.

Bill