But then again, PS is not "other software", is it not? Since you haven't offered any information about the actual printer and print settings, nobody really can tell you much. the mere mention of "whole company" implies that this is some network printer and that alone reeks of complication. You have to be much more specific.
I have this problem for 2 years with old projects, and I try maaany different ways to solve it. After last Photoshop update I though that problem solved, because after printing old project Photoshop show dialog that say something like "You try to print with old print settings, renew?". But after 1 week Photoshop start to crash every time.
I had the same problem on my Mac. I had only one printer set up in System Preferences/Printers & Scanners. As soon as I added another printer, even a bogus one, the crashing stopped. When I deleted the second printer, the crashing resumed.
I have a similar problem. When opening a image in RAW and then using 'Save As' the jpeg image appearing in Bridge crashes. Contacted Adobe Help on several occasions and whilst not successfully sorting the problem they have pointed out that if I go from RAW by pressing the 'Open Image' it will print. This works but is not the ideal solution. Adobe Help Team on each occasion have been very helpful but I note that the query has been recorded with a positive result. Not the case. I am using Windows 10.
This needs to be fixed! I pay for the full CC each month and I should not have to be told to Reset my preferences on every single update. I have set specific preferences that I should not have to go back and reset all my preferences every single time. I also lose all my brushes each time I have to reset, and have to reload them all. This is a complete waste of my time to constantly have to go back and redo this constatnly! I have about had it with Adobe!
I, too, have the sudden onset (Tuesday 19 March) of this with two separate printers. But CC crashes before one even gets to specify which printer to use. One is a Samsung, the other a Canon pro1000 A3 printer.
File > Print crashes immediately, without notification. The Canon proprietary plug in will run if you have no picture loaded, by also crashes instantly is there is a picture present. Everything was fine, with very similar images, just last week.
i can only guess here but i think it has to do with a printer that was used before are not longer available.
these are mostly old files i printed with an epson before. that printer is now not longer available
I am just now having this exact issue 6/3/2020. I try to print and photoshop just shuts down. I ended up having to print from my husbands and it works. We have same exact laptop and same adobe cloud suite. Not sure why mine crashes and his doesn't. Running windows 10. Anyways I tried a recommendation from below. I just dragged my layer that I needed to print to a new canvas and it printed just fine. (when I reopen photoshop it opens with my file there as recovered)... But this is a pain in the butt.
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