WhenI tried pairing my new JBL Xtreme bluetooth with my macbook pro or even macbook air, it can only go as far as to pair it. However, when I play music on my macbook pro/air, there is no music coming out of JBL Xtreme speakers, although it is paired.
The first I tried to pair my macbook with the jbl xtreme didn't work. Actually it was possible to pair with the speaker but there was not audio output option for it. After the firmware update it's working fine.
I have the same problem but in my case, I can control the iTunes by pressing play/pause button however it seems connected and everything should be working but I still get the sound from the mbp not the Bluetooth speaker and I don't see the speaker in the output sound!
It used to work fine I restarted the device reset the pram unpair nothing worked so far!
Recently I've been experiencing some difficulties with my JBL Xtreme. The device will randomly turn off after about half an hour or so when not charging, even when fully charged. When it turns off I am able to start it again, but the problem only gets worse and it'll turn off again after only a couple of minutes. Eventually it becomes impossible to start at all until it's plugged back into the charger again. It boots up fully charged as well after that.
Same problem. This is an issue. Does anyone have any ideas, like someone from JBL maybe to explain? this is making me feel that i have spent money on something that is not what it has been advertised to be.
Same problem. The Extreme doesn't start without connecting to the power even for one instant. Usually the shut down happens around 15 minutes after playing music from full charge. After conecting to the charger the battery seems full. Anyone has a solution?
I have the same issue. My Xtreme is just over 12 months old and has started shutting itself off every 10 mins even though battery is showing full charge. To get it going again, I have to plug it back in to the power. Take it off the power and the pattern repeats! Come on JBL help us out please!
Same problem here. Keeps disconnecting from my Windows 10 laptop and iPhone 7. Tried everything, no luck. Maybe a firmware update would be helpful from JBL. Such an expensive speaker shouldn't have such issues.
I've had contact with Harmon Kardon reps through email and they've stated that they have indeed found an issue with this speaker and have agreed to send me a replacement (out of warranty). Now I haven't gotten the replacement yet so I have yet to test it but let's hope that I didn't buy a $350 paper weight.
My jbl speaker doesn't work since the blue light or the on/off button doesn't work even if when I press it longer the blue light i still there is no responce whenever i press any keys? Can you help me fix this?
"If your JBL Xtreme only turns on whilst plugged in like mines did, dont panic, all you have to do is plug it in so it turns on, and hold the JBL CONNECT button beside the power button, and volume up, until the fifth light flashes red, then unplug the speaker and press the power button, I thought the battery was just finished but it wasnt, very happy"
seems like this shuts toggles the battery. if your speaker doesn't turn after trying this, the batt is now disabled. plug it in again and do same procedure to reanable it. seems like it's working good for me now after doing twice
I found out that with the unit on, if you press the JBL Connect button at the same time as pressing the volume down button, you hear a voice telling you the firmware version. Currently (Sept '16) its 7 4
strange thing is that i have a fake jbl charge 8 bluetooth speaker and it is doing the same thing. The battery is fully charged and reads 4.14v yet it turns its self off . also there is alot of distortion noise and popping after restarting the speaker and then it immediately beeps 3 times and turns off as if it was lobat.
This is just a guess but it could be that these speakers just have a problem where the battery quickly goes bad. There could also be some mass defect that's affecting so many. Best suggestion is to just buy a new one.
Yes, I believe that to be the case as well. Spending some time researching the issue I have found numerous cases that are similar if not exactly alike. I find it strange that JBL is yet to address it, it's very dissapointing really.
My Harmon Kardon Onyx IV speaker is only a few months old and has been used very few times. I do not intend to buy a new one. If they have improved the hardware, they did not do so on my new speaker. I bought three of them in December, one for me and two as gifts. Sad to have given away my old Bose speaker.
I just completed a download update. On your smart phone download JBL Connect and follow the simple steps to upgrade the Firmware. I wish JBL would have suggested this to me to begin with. Good Luck I hope this is helpful and works out for you.
Guys, i've had the same problem. With this type of problem you will only have two solutions. First is, if your unit is still under warranty, might as well ask JBL for a replacement immediately. Secondly, open the unit and remove the battery(be very careful because this is lithium battery we're talking about). Make your JBL a directly plug and play speaker. I did mine too since i lost my receipt. Hope this helps.
I bought my Extreme in October of 2017, after fully charging the unit I paired it up with my phone and took off for a ride on the UTV, about 30 min into the ride we began to have this issue you're explaining. We literally spent another 30 min trying to get the unit paired back up with my Samsung Galaxy 8 so we could enjoy some music, after the frustration started setting in we decided to pair it up with my friends IPhone 5 and off we went until about 10 min in the IPhone disconnected! We pulled over started looking at phone settings thinking it might be in the settings, decided that we would clear all Bluetooth paired history in the phone seems it had been paired with a few devices over the years! It worked... we spent the remainder of the day enjoying music. Now what I ended up doing to get my fancy new Galaxy8 to work was a little more time consuming. Once I was home I continued to have problems with the pairing of these 2 devices... seems that the 2 pieces of technology didn't like each other I was about to give up and setup the return with Ebay seems it was a brand new JBL Extreme other than the one day I got to enjoy someone else's playlist. I researched for a couple of hours reading lists of peoples complaints about how unsatisfied they all were with Harmon/JBL until I came across someone's post saying to hard reset the Extreme by holding down the pairing button & volume+ button at the same time. Once I did this the unit wouldn't turn back on so I unplugged the unit from its 110v connection and reconnected the 110v cord into the wall, had to push the power button many times until the unit decided to turn on. I haven't had any problems with it unpairing from my Galaxy8 since going thru all this and I have also unplugged it and ran it on battery power to see if the problem would come back! Hopefully my story will help you and others enjoy their expensive purchase of their fancy new JBL speaker!
This is happening with my IDEAHOME USA speakers too, so don't think you JBL people are the only ones. The comment about cheap batteries being the cause, sounds like what it is sourced to. The units may not run directly off the power in, but in fact are connected to the battery, which if faulty, clicks off the unit prematurely until it builds up another weak charge again.
The easiest way to fix a speaker that keeps turning off when you are listening to music is to reset it. You can reset the speaker by holding the volume up and play/pause buttons simultaneously, or the volume up and Bluetooth button, mute button, or volume down and Bluetooth buttons at the same time and hold for about five seconds
I also have a jbl flip 3 that keeps disconnecting during operation. I tried resetting the device (de-pressing vol+ and phone buttons while the unit is on until it switches off) however that was futile. I decided to try and fully drain the battery to see if will help and you what, it did. Once ur persistent at reconnecting the device, eventually it will begin to play for longer periods. Do this until the battery goes dead or the low battery red LED is blinking. Recharge your phone afterwards( LEDs would switch off when speaker is fully charged) and it should rectify the problem, at least it worked for me :)
The reason may not always be the negative one. I had read somewhere that your portable speaker will automatically turn off because of the following: To save the power consumption when the speaker isn't in use. If there's no operation or playback for 15 minutes.
Hold the JBL CONNECT button beside the power button, and volume up, until the fifth light flashes red. Then plug in the JBL Extreme if not already and power it on and do the key combo again to enable the internal battery again.
-->This totally fixed my BT Connection issues and where the unit would Abruptly power down when connected via Bluetooth. Also it sound better too like it kinda sounded blown before idk maybe that like my placebo ears.
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