Edifier App For Windows

[Evelina Browder]

Withinthe previous knowledge I have, I believe I have already exhausted the alternatives I know how to solve this problem. And I couldn't, that's why I'm here. I count on the support of those who can dedicate a little of their time to help with this situation.

However, on windows 11 it doesn't work. And what I miss is the DRIVE STEREO for this device, as windows 10 found automatically... I already tried updating with windows update, I already searched for drive manually, and the ones I found, didn't work. I tried to extract the drive from windows 10 and use in windows 11, but without success.

If this doesn't work, come back and let us know. We'll want to know what Intel Wireless module you have in your system. It would also save time if you download and run the Intel System Support Utility for Windows. When you start the tool, select Everything and then click on Scan. Once it completes the scan process, click on Next and then Save. Pick a name for the text file to create and click on Save to create it. You can then close the app. Finally, open a response post here and then, using the Drag and drop here or browse files to attach dialog (below the edit box for the body of your response post), upload and attach this text file to the response post.

It didn't work as expected, unfortunately. I may have done something wrong in the process too, as the drivers after manually uninstalling and disconnecting from the internet, reinstalled by themselves when I restarted the laptop.

I cleaned the temporary files as you suggested, but I believe there is some folder in the system where bkp of the drive intall is. That might be why they automatically reinstalled. But I don't know which folder and what I could delete in it.

I followed the instructions closely for this attempted fix to the same issue as the original inquiry. I thought you might find it interesting that after these procedures; the device mgr still doesn't show the 2 new Intel files that were installed. Current version is WIN 11pro 23H2. Same issues on 22H2. My 9yo machine running 22H2 has no bluetooth issues. I'm guessing some setting is wrong or unchecked in this brand new desktop. A usb bluetooth that was working on the old machine is also not recognized, yet the system makes the usual beep when plugged into the port. I will attempt to include the SSU file.

Then you didn't do every step as detailed. See Step 2, where you were supposed to disable internet access and not enable it again until told to. Obviously, you either ignored this instruction or didn't do it in a way that would survive rebooting).

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

I have a pair of Bluetooth headphones that I used with previous version of Zoom meetings and on Windows 10 with no problems, but I have been having a hard time getting them to function as the speaker and microphone in Zoom.

The headphones are recognized by Zoom meetings and are available in the drop-down menus in the Audio settings. I have also tried using the "Same as system" and "Bluetooth Headphones" options for both the speaker and microphone functions and have not been able to get them to operate correctly. The headphones do work fine with multiple other apps on my tablet, so believe it is a Zoom meetings issue that is precluding my usage of the headphones.

I would really like to be able to use my headphones on Zoom to have a clearer microphone sound and also remove the background noise of multiple participants in case I am in a meeting where I am not talking but others are so I do not disturb others in my shared office. I have seen drivers available for download on the website, but I wasn't sure if they would help my current problem. Any help regarding this matter would be awesome. Thank you.

I figured out what was wrong. The Hands-Free Telephony setting for the earbuds was interfering with the audio and microphone of the earbuds. I used this guide and it worked for me: -us/windows/forum/all/fix-for-bluetooth-headphones-or-speaker-using/...

YES! I had the same problem as you and it embarrassed me trying to get into a zoom meeting quietly. I tried all of the things you had- as well as the suggestion to check the volume mixer to make sure zoom wasn't muted. Followed the steps in this link and easy peasy it works with the audio test now! Note on windows 10 you cant get to it from the 'control panel' view of your devices, you have to actually get to the windows file printers and devices screen and then you can adjust your headphones' settings. Thanks again!!

I have JBL/ Bluetooth headphones. I cannot hear the audio in a Zoom meeting. The how-to information does not apply. The online help says there are three dots in the right hand-corner in Zoom for Settings, but there are not. The Audio output in on but no sound coms through.

@HJ2 are you on a Windows or Mac? If Mac, I've noticed that I have my system settings are also set to route audio to your Bluetooth headphones. If I have my Mac audio (in the top menu bar and in picture) set to MacBook Speakers, my headphones will not work.

On Amazon where I got them from, the listing says the Bluetooth is 5.1. These headphones have worked with Zoom meetings on Windows 10, but I have not been able to get them to work on Windows 11 with Zoom meetings on my new tablet. The tablet came with Windows 11 factory installed if that helps you at all. Thank you!

Thank you very much for your reply! I looked at your attached picture to verify, and yes, I have tried that and received the same results unfortunately. I am not sure of what else to do except for purchase a new set of headphones since it doesn't seem like others are having the same issue with other brands, but I'd rather not if I don't have to since they are so pricey on a student budget. Thank you for your help!

The suggested solution also worked for me, but the device's properties menu is more difficult to find on Windows 11. I followed these steps:

-us/windows/forum/all/fix-for-low-bluetooth-audio-quality-due-to-han...

When you open the app, click on the "zoom.us" tab at the top left and, then click on preferences. Click on "Audio" in the left panel of the window that just opened up. At the top of the window there is a "Speaker" section. The first button is "Test Speaker." If the button to the right of it says "Built-in Output (Internal Speakers), click on the drop-down arrow. Select the other options, which is "Same as System."

Same issue, my bluetooth headphones (specifically the mic) gets disconnected after 2 - 3 minutes in zoom (using a windows 11-based computer. The same Bluetooth headphones work fine with any other software and other devices (even zoom on a Mac OS). Just having issues with zoom on windows.

When I get disconnected, I change my mic to the system mic (on the mute menu), then wait for a few seconds, then switch back to the headphone mic. After a couple of minutes, I get the same error, then will have to do the same fix. There appears a red exclamation point on the mute menu so I know the mic gets disconnected, but the speakers are ok.

I am having discussions on the meet and this gets really frustrating, plus I have to repeat myself where I cut -off, takes a chunk of my time. My computer's built-in mic is not that clear as well, so I had to buy a headphone, but this connection issue is really stressing me out.

I have this same issue on a mac M1, it's incredibly frustrating. Sometimes they work, others it doesn't at all or my headphones just disconnect mid-meeting. I've tried changing the settings via preferences > audio, as well as straight from the mute button on a meeting. When I select my headphones (sony wf-1000XM4) the audio just cuts out. Headphones work just fine with the laptop, so it's definitely a zoom issue.

What's really driving me crazy is that they work sometimes. So clearly there's a way to get this working properly. Sometimes though I can't exactly reboot my laptop if I'm mid meeting and need an easy fix that cane be done on the fly without having to drop out of the meeting/reboot everytime this happens. I'd be doing it multiple times a day if so.

Actually switched to Sony headphones (was previously using Jabra), thought it will resolve this issue with another device, same problem still. Airpods work better than the other 2 though (on a windows-based computer), speakers don't disconnect intermittently. I have been looking for solutions to this issue since the airpods don't have the same issue as the other 2, I believe there should be a workaround for this.

Connected by Bluetooth was without any issue and listening to music (including all windows sounds) was without an issue. Problem occurred once I wanted to use headphones in meetings (Skype & Microsoft Teams).

I was not able to hear other side and they also did not hear me. So, both, Audio and Recording (meaning microphone) were not working. Whole day spend by finding solution and finally I found your in here.

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