I Shark Robot Vacuum

[Ariane Delbrune]

Nomatter how many times I vacuum, sweep, or mop, I can always spot something on the floor. Even 5 minutes after vacuuming, Gus the dog will walk through a room and fur is floating down toward the floors.

The robot starts to clean and when it detects that its basin is getting full, it makes a little noise, travels back to the dock, and then the big powered base sucks all the dirt out of it! Then you manually empty the bigger basin as needed. We do ours about once a week.

NOTE: the self-empty feature only works on vacuum mode. If you have the mopping attachment on, this feature will not work. So I keep our vacuum attachment on as the default for daily cleans and then mop only as needed.

I leave the vacuum basin on most days as the default and do the mop mode select evenings in the kitchen and dining room after a particularly messy day. I love that they give you two mop pads so you can always have one available if the other is in the laundry.

Everyone loves their pup, but if you ever decide to add to the family I highly recommend a golden doodle! The non shedding is amazing!!! Even our house cleaner loves it. She even texted me after leaving a home with a shedding dog thanking me for having a doodle lol

My brother and sister-in-law have two robot vacuums (one for each floor) and you would never know they have a golden retriever! Their floors always look immaculate. You are right, technology has come so far!

Like most folks, I leave too much clutter on the floor of my home. Furniture fills up most of my condo from a large sectional couch, multiple shelves, armchairs, dining table, coffee table, foyer bench and more. I initially wondered if it would even make sense to have a robot vacuum at all. After letting the vacuum do a few initial trips, I have found some easy ways to make room for the vacuum to work.

These simple steps help clear up the clutter in no time. The convenience of the robot vacuum sparks so much joy for this lazy cleaner that its enough motivation to keep things that much tidier. I call that a win-win.

rene, thank you for the insightful review of the Shark ION Robot Vacuum. Considering your positive experience, have you encountered any specific scenarios or challenges where the Shark robot vacuum exceeded your expectations, or perhaps areas where it could be further improved?

So I've been spending a bit of time learning the ins and outs of the Shark IQ Robot API, and I'm fairly close to a complete driver that enables on/off functionality of the vacuum. I'm creating this post to see if there's any interest in this driver...I'd still need to do a bit of code cleanup, and possibly include some additional features (such as power levels). I'll need some testing done still to ensure that all my urls are properly entered (and not unique to myself), so if you're interested in testing, let me know!

The Shark is pretty good for the price. Granted it's only camera based navigation (so lights on when running), it does pretty well cleaning my house. Ended up buying mine at KOHLs with a million of their online coupons...ended up around $250 I think for the one with the self-empty base.

As I haven't vetted urls yet, I'm looking for someone else to help with some testing so I can ensure these weird URLs aren't just for my vacuum. Once that happens, I'll be happy to release it to the public.

So far, I've managed to get the on/off working with just a login (so it's grabbing auth tokens, and device IDs). Also, don't ask me how this works when you have multiple shark vacuums. No idea, unless someone looking for that functionality wants to help me test that out.

Steve, I'm honestly not entirely sure how they work together. I'm more than happy to setup a debug app to capture some information which you could run and relay to me, so I can see the urls, and what exactly it's trying to do. Honestly though, most of my work was done using packet capture from my phone through the Shark App.

Unfortunately it didn't. I never got around to testing it with another account to ensure that the endpoints were right, but my integration is still going strong since I made this post. - I'm still open to releasing the code, but want to ensure that it might not work for you...Just because the testing effort hasn't gone through it's paces.

I'm not concerned about it breaking your hub in anyway...It's the url endpoints that the Shark App uses. I'm not sure if it's region specific, or unique per user. I'm just concerned that it won't work at all for others.

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As a customer experience professional for the past 40 years, I am hyper-aware of customer impacting service events and the way they are handled. There are plenty of horror stories out there and sadly, very few about companies who handled issues well. Luckily, this is one of those success stories!

A little over a week ago I found out that Shark had killed my 3 year old robot vacuum. How did I find out? They told me. Imagine my surprise (and skepticism - I was sure it was a phishing attempt) to receive this email:

After confirming the validity of the email, I clicked on the link and that is where the amazing customer journey really began. Did they ask me for all of my personal information down to my blood type? No! Did they ask for a copy of my original receipt from 3 years ago? No! Did they ask me to call a toll free number or offer me a voucher to help pay for a refurbished model? NO they did not!

To my delight, the form that opened had my information already listed. I needed only to check a box confirming my address and enter the serial number from my dead vacuum. It was that simple! Shortly after submitting the form, I received confirmation and a tracking number that they had ordered and shipped... wait for it.... a brand new vacuum of their latest model! To replace a vacuum I had used for the past 3 years.

I received my new vacuum yesterday and had it installed, connected to my Wi-Fi and paired with my phone within 10 minutes. Suffice it to say, I went from being a satisfied Shark customer to lifelong, brand promotor of Shark!

I never really thought a robot vacuum would be a good fit for me. I don't have kids or pets, so my husband and I don't create that much mess. Plus, I live in an old house with a lot of small rooms, lots of furniture and obstacles, all hardwood floors with a lot of rugs, so I always assumed a robot vac would have trouble keeping things clean. We vacuum once a week, and that works fine.

I cook and/or bake every single day. Sometimes I cook and bake all day. And that means my kitchen floors get dirty faster than any other room in the house with flour, sugar, crumbs, and little bits of things from chopping. The kitchen is the only place I ever need to vacuum between the weekly whole-house project. I am forever pulling out the hand-held to clean up after myself, and those are just the days when I don't do something stupid like drop the whole bag of rice on the pantry floor, or knock over the coffee grinder, or drop a wine glass. Sure, I can do my mini cleanups, but I know that I miss bits here and there that get cleared up during the weekly vacuum.

The thing that surprised me most about working with the Shark were the house mapping and scheduling features. The robot did a complete and accurate floor plan using AI laser navigation, noting and shifting around all obstacles, and then I was able to go into the map it had created and delineate specific rooms or zones. When I went into the associated app, I could schedule the robot to clean the whole space twice a week but to specifically do the kitchen every night.

I love the interface with the app; I can shift or change the schedule as needed. The robot vacuum is much quieter than I thought it would be, so we have it work overnight while we sleep and are blissfully unaware that it is running. It self-empties into the charging base station, and I only have to change it every 60 days with normal use. And the bonus surprise was the anti-allergen HEPA filter. After a couple of weeks of use, my allergy-prone husband said he noticed a definite improvement in his sinuses.

This unit has been a terrific addition to keeping our home clean in general and is now indispensable as part of my kitchen routine. And while the $650 investment in the machine is on par with any high-end manual vacuum system, the robot features make it even more worthwhile than many of those options. Even better? Right now, there is a $200 discount on their website with code ROBOT200, making it the perfect time to invest.

I have a Shark Robot Vacuum (and a Lab so it is necessary). It will not connect the sharkclean app to wifi through my iPhone 14. I tried for so many hours (with Shark IT help, apple help and even verizon help) it will not connect. I had to borrow a friend's phone to set it up. it was working fine and just disconnected again, and again will not connect. 2 questions has anyone figured out how to make this work? (I do not have a VPN and have 2.4 internet available that everything else connects to just fine). OR..is there a different brand of robot vacuum that you have and were able to connect to your wifi using the iphone 14? I can't believe Shark hasn't fixed this yet...but here I am

If you find yourself encountering issues with third-party apps or a particular website or product, reaching out to the respective app developer, or manufacturer can be a helpful step in resolving the problem.

When contacting either the app developer or the manufacturer, be sure to provide specific details about the problem you're facing, including any error messages, screenshots, or steps to reproduce the issue. This information will help them better understand and resolve the difficulty you're experiencing.

The robot vacuum space is crowded, and Shark was very late to the party. Ever since iRobot released the first Roomba in 2002, the company has dominated the market. In recent years, other smart home manufacturers like Samsung, Roborock, and Ecovacs have released worthy competitors, and this competition has spurred major innovation. The best robot vacuums now mop, self-empty, and self-clean, and you'll have to pay $1,000 to $1,500 for top-of-the-line robot vacs today.

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