Cash Register Repair

[Kenneth Larson]

Acash register is a device used to calculate and register commercial transactions. It often comes bundled with a drawer to store money used for the aforementioned transactions. Cash registers also commonly feature a printer that prints out receipts used as physical records of transactions. They are also often connected to debit/credit card terminals, barcode scanners, etc.

In addition to cash registers that require a cashier to operate them, there are also self-service cash registers, which are commonly seen at grocery and retail stores. Self-checkout machines allow customers to scan and bag their own items. The machine provides an interface and prompts the customer to select their method of payment, insert their credit card, etc. Self-service cash registers are normally monitored by employees to ensure customers are being honest.

Cash registers have different appearances, but they all generally have drawers that are locked unless needed, a display screen controlled by the cashier, and any necessary attachments like scanners, debit/credit card terminals, etc. Cash registers are either part of a permanent installation or portable and designed to rest on a countertop, table, or desk.

As an added service for you, we have provided a listing of authorized service centers for each brand of cash register. In the case that your cash register should have technical difficultiesor become inoperable, the cash register should then be sent to an authorized service center for repair.

Cash Register Store.com lists official parts distributors for any internal or external parts that may break. Also for your convenience, we provide any live support numbers we may have and information on obtaining product catalogs, product brochures and instruction manuals.

Sorry if some brands don't list their service and support. We are currently in the process of adding this information to our site. If you have any questions about service and support, please email us at in...@cashregisterstore.com.

American Cash Register repairs and services old antique cash registers. We can do the repairs here in our facility or go out to your location. We provide overhauls and restorations of antique cash registers as well.

Call us for more information +1 (323) 664-4586

The HBAC Group has been restoring antique cash registers for over 30 years. We are the only business in the world that devotes 100 percent of our efforts to the restoration of antique cash registers. You can be assured that when the HBAC Group restores an antique cash register for you, that the machine will return to you as you would have seen it on the National Cash Register Co. showroom floor. We treat every cash register as if it were one of our own, and we do not replace existing original parts with reproduction parts when a register is in our shop for restoration. We also do everything ourselves. We are the ones who will polish your register, will restore the mechanism and the wood. Also, because we are the parts source for antique brass cash registers, we supply all of our own parts. There are some businesses who restore antique cash registers on a part-time basis, but more than likely they purchase their parts from us, or even have us perform some of the work, driving the cost of restoration higher.

The price of a complete restoration depends on how many pieces are broken or missing on your cash register. Missing pieces are replaced with our parts, or parts gleaned from other registers, which may raise the price of restoration. The price of restoration always includes the price of one of our top signs, unless, of course, your register has the original sign. If you have any questions on what the cost of restoration is, please e-mail us at in...@hbacgroup.com with a photograph of your register and we will be happy to give you an estimate on the cost of restoration.

When you send your register to our shop for restoration, once it arrives we will go over the register and try to give you a better price on the cost of restoration. The amount of time the restoration takes depends on the size of your register and the backlog of registers to restore in our shop at any given time.

Due to the rising cost of supplies and services, like plating, we are requiring a deposit upon receipt of your cash register. Typically, the amount will be 1/3 of the price of restoration, with the remainder due upon completion of the restoration. If payment is not arranged within thirty (30) days of the date the restoration is complete, there will be storage fees assessed.

Q. I am restoring a National model 313 cash register. I need to find a booklet with pictures and instructions to help me reassemble the parts that were cleaned. The core of the machine is still intact, had sense enough not to disassemble it, but I have not had any luck getting it to work again.

Q. I am trying to find out what to clean my cash register with. Got it from my dads welding shop with keys and sales men name. Not sure what the metal is. Can someone help me? I know it is about 120 years old.

Q. I'm restoring a National Cash Register with a case made of very ornate red brass. Being almost one hundred years old, the case is tarnished to the point where it is virtually black. Many polishes will remove the tarnish on the flat surfaces, however in the deep crevices the tarnish just can't be reached with polish. Is there some type of chemical solution in which I can dip the parts in order to remove the tarnish.

Get a bottle of Tarn-X. This is a chemical cleaner for brass that will remove the tarnish without damaging the brass. Just dip your parts into a bowl of this solution and use a soft bristled brush to scrub the recessed areas. Unless the surface is sealed in some manner (clear lacquer or polyurethane) the brass will tarnish again in a few months. Good Luck!

Q. I just purchased a red brass cash register that has been nickel plated at one point in its long life. Most of the nickel has been worn off, and I would like to get the red brass look out of the register. Are there any suggestions on how to remove the plating on the register. To do at home? Any suggestions are greatly appreciated. Thanks.

Q. I am restoring a National Cash Register and I have seen the term "Copper-Oxidized" refer to the restoration process. I would like some professional advice on the best way to achieve a beautiful look to this classic Brass Register. Thanks!

A. I have been restoring brass cash registers for 20+ years and find that coating lacquered parts with 'Gunk' for about an hour before washing and scrubbing with a soft bristled brush in hot soapy water works great.

A. I know where you are! I have restored 200 brass cash registers.

First buy some silica sand and blast them. won't hurt anything even the indicators.

After blasting them, buff them with a bar polish, them clean them with some soapy pressurized foam, then return to the polishing booth and polish it with a bar of red rouge. clean again then spray with a clear lacquer. Works every time!

A. I restore brass NCRs as a hobby and polishing them is not an easy and fast process. First, every piece of brass must come off. Next you have to get all of the dirt off by putting some water on it and Comet or Lime Away and scrub it with a tooth brush. Next you have to get the old lacquer off the brass by putting paint stripper on it and leave it on for fifteen minutes then pour boiling water on top of it and, instantly after, carefully grinding it off with a powered brass brush. I like to use a hand held grinder with a brass wire brush in place of the grinder. Do not press too deep into the brass -- all you want to do is take the lacquer off it. It will brighten up a ton, but that's not the end. Then with a bench buffer you need two different types of buffing abrasives. First buff the brass with tripoli then finish it with rouge. Both on different cotton wheels. Finish it all of with a thin layer of lacquer and there you go. Hope this helps.

RFQ: Connor Kilmer, I live in Canastota NY and wonder if you know any place in central NY that would work on my 1046 g NCRR. The drawer won't go in and I've been unsuccessful so far in fixing it. It was my grandmother's.

Q. I know that this site is primarily about metal finishing but you all seem to know so much about NCR's. I acquired an NCR and was able to un-jam one of the numbers but now the key is locked in place and won't come out and all the numbers are locked and won't move as well as the drawer I can not get the drawer to go back in and stay in place in locked position. I'm at a stand still. This is an old metal register not the brass one. It is model #FR-867635-TT. Thank you for any help that you can give me.

A. Without being familiar with the model I can speculate that the frozen key is the one that resets the running total or transaction counter and it is not turning far enough to get the counter to reset to zero. There should be a cam or notched disk on the shaft of the (odometer type) counter that allows a lock-out arm to reset. If you are stuck mid cycle and cannot get to 00000 then the unit is locked up. You will need to disassemble it and fix the problem.

Q. Where can I go to find blueprints or something on rebuilding a cash register? My grandpa had a cash register that he took apart to clean but never got around to putting it back together. I have it now, but have no idea where to go to get it put together. I would like to finish what my grandpa started. Please help.

Q. Can anyone direct me to a site where I can purchase a national cash register model 332 Manual? I need help with my 332. When the keys are depressed the drawer will open but the key will not return. It requires me to lift the key by hand. It needs some kind of a spring. I sure a manual would be helpful. Also where will I purchase it.

Thanks,

Q. I know I may need to join a club and pay a fee, but I am very new to this.

I just purchased a very rare fine scroll #5 National brass candy store cash register.

It was made in 1903 with a number #808206 on the face and under the drawer.

This machine is missing the top purchase plate and the drawer will not latch shut. Otherwise everything seems to work well.

I am looking for advise on how to service/fix the drawer so it works properly.

I know I will probably have to take the sides and back off to perform the fix, but am looking for advise to ensure I don't cause additional problems.

If you can assist me with this I will be very grateful.

If you require a fee please let me know.

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