Fwd: Training & Placements Notice regarding Pool Campus of Convergys,Pune(MNC) at SVCET,Rajuri on 29th April 2015.
vishnu kambale
Dear Sir/Madam,
Kindly inform your students to register on below link for Convergys.
Please find below mentioned job description for Technical and non-technical post.
Date of Interview: 29th April 2015
Eligibility Criteria: No Criteria for 2014 pass out Batch
Package: 2.84 to 5.0 lacks per Annum + 5days working + Two side transportation facility
Do the registration online before 26th April 2015
Job Profile:
Customer Support Executive:
• Inbound Customer Service
• Program provides support to customers through voice and email
• Support Edge Premium cases (customers with a higher level of support agreement) cases
• Provide Services to customers seeking support on services, products.
• Work closely with Technical Support Engineers, and cross-functional teams to support customer needs
• Coordination with logistic companies and field support companies to support customer needs
• Graduation is must
Basic Eligibility Criteria:-
1) The candidate should be a Graduate in any field from a recognized institution/university or undergraduate with min.6months of intl. BPO experience.
2) Candidate should have good conversational skills in English.
3) Candidate should be willing to work in rotational shifts.
Willing to work in rotational shifts
5) Shift - Rotational
Candidate Profile :
• College Graduates (any stream) - Fresher or Experienced or' under Graduate • Should have excellent communication and English speaking skills.
• Knowledge of basic computer operations.
Ability to learn.
• Courteous with strong customer service orientation.
Dependable with proficient attention to detail.
• Good listening and responding skills.
• Should be willing to take up challenges and go extra mile to perform work responsibilities
• Should have great interpersonal skills and ability to perform under pressure
• Should be open to work in any shift timing night shifts or any other rotational work shifts (early morning/late evening)
• Should not be pursuing any regular course/educational program which may conflict with the work timings.
• Salary from 12k to 19k/month. plus Incentive up to 5000/month
2)Technical Support Engineers (server Support)
Job Description:
The candidate’s role is a “customer-facing” role, i.e. the first point of contact for all enterprises that use the products.
Customers will require assistance with a wide range of queries, including:
T/S on Windows 2003, 2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA, SharePoint. These also include Cluster 2003, Cluster 2008, Hyper V, WDS, NLB & PKI.
The candidate would have to deal with international customers, vendors, clients. This would be in a 24/7 environment.
Eligibility :
Ø Should be a graduate/Undergraduate <Engineers preferred>
Ø MCP (70/290) <Required> or MCITP / MCSE <Preferred> Certification (any one Paper of Windows Server 2003 / 2008-R2).
Prior experience in Windows Server Support.
Basic Network Communication Knowledge.
Understanding of Windows 2003 & 2008 – R2.
Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment.
Pool Campus of Convergys,Pune(MNC) at SVCET,Rajuri
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Greeting of Day !!
Thanks And Regards
Mr.Kamble V S
Asst.Professor In Information Technology
Modern Collage of Engineering
Pune
Ph.No:08855018910
vishwa...@gmail.com
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