0 data for all locations

[James]

I notice avg speed, congestion etc is 0 , everywhere, same yesterday, same last week. Has something happened?

[TrafficInfo]

Hi James, 

Are you still noticing this? I am getting the IT team to look into this and hope to get back to you soon. Sorry for the delay. 

Thanks, 

The InfoConnect Team

[james]

I'm going to have to assume the infoconnect API has been taken down without notice.

Pity there was no heads up for developers ?

Was there a reason ?

[James]

I tried access with fiddler yesterday after I was contacted by Oliver @fijitsu. and it seemed to work then, I'll try to keep a log of times if it fails again

[James]

From 7.30pm - 9.45 16/11/15 avgspd congestion and total volume were 0.0 on all segments of all motorways Exvept initial sections of sh1 nb . Api return emailed to oliver

[TrafficInfo]

Hi James, 

Thanks for the updates, Oliver did the initial investigation for this, however may not be the best contact for future support. Feel free to contact us here or on the InfoConnect website here: https://infoconnect.highwayinfo.govt.nz/opencms/opencms/InfoConnect/contact-us.html

Thanks again, 

The InfoConnect Team

[James Hancock]

sorry, I assumed your email was a do not reply address so there is a replica message sent through your 'contact us' form :)

Attached are two files, one from monday night, one from tonight.

If you scroll into the 2nd part of SH1 Northbound you'll see nearly all sections are returning 0 values in terms of avg speed, volume and cars/min.

this is also true for all other motorways 1sb, 16, 20 etc, 

This seems intermittent , so there is something going wrong.

I can also confirm this occurs when I try to pull an individual motorway as opposed to the whole lot at once 

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[TrafficInfo]

Thanks for this info James, 

I have passed all of this information through to the team working on the issue, they are committed to getting this fixed as soon as possible so this additional information will be useful to their investigation. 

Thanks, 

The InfoConnect Team

On Wednesday, 18 November 2015 19:41:25 UTC+13, James wrote:

sorry, I assumed your email was a do not reply address so there is a replica message sent through your 'contact us' form :)

Attached are two files, one from monday night, one from tonight.

If you scroll into the 2nd part of SH1 Northbound you'll see nearly all sections are returning 0 values in terms of avg speed, volume and cars/min.

this is also true for all other motorways 1sb, 16, 20 etc, 

This seems intermittent , so there is something going wrong.

I can also confirm this occurs when I try to pull an individual motorway as opposed to the whole lot at once 

On Wed, Nov 18, 2015 at 4:20 PM, TrafficInfo wrote:

Hi James, 

Thanks for the updates, Oliver did the initial investigation for this, however may not be the best contact for future support. Feel free to contact us here or on the InfoConnect website here: https://infoconnect.highwayinfo.govt.nz/opencms/opencms/InfoConnect/contact-us.html

Thanks again, 

The InfoConnect Team

On Monday, 16 November 2015 21:44:39 UTC+13, James wrote:

From 7.30pm - 9.45 16/11/15 avgspd congestion and total volume were 0.0 on all segments of all motorways Exvept initial sections of sh1 nb . Api return emailed to oliver

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