signs2 feed returning internal fujitsu format

[Gravitini]

Since 1am on 6th the signs2 feed often returns the internal xml format every couple of requests...

<?xml version='1.0' encoding='UTF-8'?><get-signs-response><signs xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" sign-id="1627" xsi:type="java:com.fujitsu.nz.infoconnect.sign.entity.Sign"><last-update>2015-10-06T14:55:27.407+13:00</last-update><current-message></current-message><lon>174.720334</lon><name>Rosedale VMS</name><id>32791913</id><loaded-date>2015-10-06T14:57:53.707+13:00</loaded-date><identifier>V-001-0460-S</identifier><lat>-36.7413</lat><direction>Southbound</direction><description></description></signs>

<snip>

instead of:

<?xml version='1.0' encoding='UTF-8'?><tns:getSignsResponse xmlns:tns="https://infoconnect.highwayinfo.govt.nz/schemas/sign2"><tns:sign><tns:id>1627</tns:id><tns:identifier>V-001-0460-S</tns:identifier><tns:name>Rosedale VMS</tns:name><tns:description></tns:description><tns:direction>Southbound</tns:direction><tns:current-message></tns:current-message><tns:last-update>2015-10-06T14:55:27.407+13:00</tns:last-update><tns:lat>-36.7413</tns:lat><tns:lon>174.720334</tns:lon></tns:sign>

<snip>

[TrafficInfo]

Sorry for not getting back to you sooner, 

We are currently getting the IT team to investigate this and hope to get back to you soon.

Thanks, 

The InfoConnect team.