Good Morning Stacy,
I have updated all our Events and Resolutions. The way we have them set up is in all calendars rather than in the individual buildings. Changes are made in Behavior Office > Settings > Event Type Setup/Resolutions Type Setup.
What errors are you receiving when you try to add new types? I have not been able to make changes to the incident type (which is in the attribute dictionary).
Here is a screenshot of one of the Resolutions types and event types that we have created.
If you need more information let me know.
Thank you,
Michelle