I am also getting the same message.
I have already lodged a complaint with the service provider:
"Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.Ticket ID: HDSK-AAAA-7684You can check the status of or update this ticket online at: https://support.faveohelpdesk.com
Hope it is resolved soon.
In the work let us work with the old site.