How to Choose the Best Insurance Agent

[IndianMoney.com]

If you have decided that you need insurance and are trying to find an
insurance agent then we will appreciate your decision. This would be
one of the best decisions that you have ever taken. In life we take
many decisions, some for us and some for others. Whenever we take such
decisions our only wish is that assumptions that we have made come
true while we are experiencing the moments of truth (moments of truth
is the instances where we are in reality receiving the service or the
product). Services are accompanied with high intangibility and this
intangibility factor is difficult to measure. Insurance has both
tangible and intangible properties in which the service provided by
the agent is intangible. Deciding on taking insurance is not at all a
difficult thing when you compare it to selection of an insurance
agent. As a customer you will be flooded with hundreds of options and
out of this you have to make a correct choice. It’s important for the
customer to keep in mind some points before choosing an agent.
* Qualification
* Knowledge about the product
* Conditions apply
* Word of mouth
* Never go by what you see
* Past accolades
* Avoid Miss-selling
* Different policies

Qualification
First rule laid down by the IRDA (Insurance Regulatory & Development
Authority) of India is that any person, to become an insurance agent
must and should pass the exams conducted by the same body. Has your
insurance agent done that? If no, then there is always a possibility
that he might have told you something extra or skipped conveying some
points to you about the policy. This happens every now and then when
we get calls from anonymous people saying that they are from some
insurance company and offer you a policy. If you are personally
meeting your agent then you can always ask about his qualification and
the number of customers that he has handled till now. As a customer
you have every right to know about your agent.

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