Request for "long pending" Correction of Name and Address in Aadhaar Card - Reg.

[Helping Hands Foundation]

To: The Chief Executive Officer, UIDAI Email: c...@uidai.gov.in

CC:

Sh. Shailendra Singh, Deputy Director General, ddg....@uidai.net.in

Col Nikhil Sinha, Director, dir....@uidai.net.in

Dear Sirs,

Greetings from Helping Hands Foundation (HHF).

We are writing to request your kind assistance in correcting the name and address on the Aadhaar card of Mr. K. Bavajan, S/o Late K. Rajak Saheb, residing at H.No: 59, Bazar Street, Rompicherla Village & Post, Chittoor District, Andhra Pradesh – 517192.

Despite his repeated efforts, the issue remains unresolved.

Attached to this email is our detailed letter dated 12.06.2025, along with supporting documents, for your reference and initiation of suitable action.

Kindly acknowledge receipt of this email to confirm that the matter is under process.

We request your immediate and positive response to resolve this issue at the earliest.

Thank you for your support in helping us serve the needy and strive for social justice.

Yours sincerely,

Abdul Naseer M

Managing Director

Helping Hands Foundation

Attachment: HHF Letter dated 12.06.2025 with supporting documents

[Helping Hands Foundation]

Dear Sir / Madam,

Greetings to you from our HHF!

In response to your mail dated 12.6.2024, Mr K Bavajan submitted the below information through WhatsApp

"Dear Resident, 0653042344977120200304121239 is your Enrolment Id. UIDAI"

Further, he submitted the screenshot, which is attached to this email.

Kindly do the needful.

Regards,

Abdul Naseer,

MD, HHF.

On Thu, Jun 12, 2025 at 10:41 PM <he...@uidai.gov.in> wrote:

Dear Resident,

Thank you for bringing this matter to our notice.

Your Service Request Number (SRN-S2051261933000) has been registered with us. Please find below our response against your query:

Query 01 (Subcase Id: S20512619330002025061204530801)

Resolution:
In order to assist you better against your Aadhaar update status, we request you to provide following mandatory information to help us locate exact information related to your query. 

Information required
1. Update Request number (28 digit URN) provided at the time of Aadhaar update i.e. Update Number, date (DD: MM: YY) and time (HH:MM:SS)

We appreciate your patience and thank you for contacting us.

Jai Hind

Aadhaar Sampark Kendra
UNIQUE IDENTIFICATION AUTHORITY OF INDIA (UIDAI)

If you have lost/misplaced/or want a copy of your Aadhaar letter, you may use Order PVC Aadhaar Card Service of UIDAI to raise the request by paying nominal charges. Please visit https://myaadhaar.uidai.gov.in/ for more details.

[Helping Hands Foundation]

Subject: Follow-up on Unresolved Aadhaar Card Correction Request for Mr. K. Bavajan

 

To: Shri Bhuvnesh Kumar, Chief Executive Officer, Unique Identification Authority of India
Email: c...@uidai.gov.in

 

CC:
1. Sh. Shailendra Singh, Deputy Director General, ddg....@uidai.net.in
2. Col Nikhil Sinha, Director, dir....@uidai.net.in
3. he...@uidai.gov.in

 

Dear Sirs,

Greetings from Helping Hands Foundation (HHF).

 

We are writing to follow up on our previous correspondence regarding the correction of name, father’s name, and address on the Aadhaar card of Mr. K. Bavajan, S/o Late K. Rajak Saheb, residing at H.No: 59, Bazar Street, Rompicherla Village & Post, Chittoor District, Andhra Pradesh – 517192. (The fingerprints remain the same) Despite our ongoing efforts and your UIDAI responses, the issue remains unresolved, and we seek your urgent assistance to address it.

 

Summary of Previous Communications

 

1.    Initial Request (June 12, 2025):
We sent an email to UIDAI on June 12, 2025, with a detailed letter and supporting documents attached, requesting corrections to Mr. Bavajan’s Aadhaar card. The letter outlined the discrepancies in his name, father’s name, and address, and included five supporting documents for verification.

2.    UIDAI Response (June 12, 2025):
UIDAI acknowledged our request with Service Request Number (SRN-S2051261933000) and asked for the Update Request Number (URN) to proceed further.

3.    HHF Follow-up (June 13, 2025):
In response, we informed UIDAI that Mr. Bavajan provided his Enrolment ID (0653042344977120200304121239) via WhatsApp, along with a screenshot, as he did not have the requested URN.

4.    UIDAI Response (June 14, 2025):
UIDAI replied with Service Request Number (SRN-S2033375323000), stating that the Aadhaar update request had been processed successfully and that Mr. Bavajan could download his e-Aadhaar from the UIDAI portal (https://myaadhaar.uidai.gov.in/).

 

Current Status

Despite UIDAI’s assurance that the update request was processed successfully, we regret to inform you that the problem persists. 

Upon checking Mr. Bavajan’s Aadhaar details, the name, father’s name, and address remain incorrect and have not been updated as requested in our letter dated June 12, 2025.

For your reference, we are reattaching our HHF original letter (dated 12.06.2025) along with the supporting documents. 

We kindly urge you to review this letter carefully and take the necessary steps to correct the following details on Mr. Bavajan’s Aadhaar card:

• Name: As per the representation and supporting documents.
• Father’s Name: Late K. Rajak Saheb.
• Address: H.No: 59, Bazar Street, Rompicherla Village & Post, Chittoor District, Andhra Pradesh – 517192.
• Fingerprints: As per the previous Aadhaar Card.

 

Clarification on Missing URN

We would like to clarify that Mr. K. Bavajan does not possess the Update Request Number (URN) requested by UIDAI in thier email dated June 12, 2025. Specifically, he does not have the 28-digit URN, including the update number, date (DD:MM:YY), and time (HH:MM:SS), as he has not been provided with this information during his prior attempts to update his Aadhaar details.

 

Request for Alternative Methods

Given that Mr. Bavajan lacks the URN and the issue remains unresolved despite the reported successful processing, we respectfully request YOU / UIDAI to:

1.    Review our attached letter dated June 12, 2025, at your leisure once again for a comprehensive understanding of the issue.

2.    Suggest alternative methods or procedures that can be followed to ensure the corrections to Mr. Bavajan’s name, father’s name, and address are successfully implemented on his Aadhaar card.

 

Importance of Resolution

Accurate Aadhaar details are critical for Mr. Bavajan to access essential services and benefits. 

As a non-profit organization dedicated to helping the needy and striving for social justice, we are committed to assisting him in resolving this long-pending issue. 

Your cooperation and expertise are vital to achieving this goal.

 

Closing

We sincerely request your prompt attention and a positive response to this matter at the earliest convenience. Please acknowledge receipt of this email and let us know the next steps to proceed.

Thank you for your continued support in helping us serve the underprivileged and uphold social justice.

 

Yours sincerely,
Abdul Naseer M
Managing Director
Helping Hands Foundation

Attachment: HHF Letter dated 12.06.2025 with supporting documents

On Sat, Jun 14, 2025 at 1:53 PM <he...@uidai.gov.in> wrote:

Dear Resident,

Thank you for bringing this matter to our notice.

Your Service Request Number (SRN-S2033375323000) has been registered with us. Please find below our response against your query:

Query 01 (Subcase Id: S20333753230002025061310514701)

Resolution:
We have checked the status of your data Update request and as per our records, your Aadhaar Update request has been processed successfully. You can download your e- Aadhaar from UIDAI myaadhaar Portal at https://myaadhaar.uidai.gov.in/
Please note that no reprint is required for mobile number Update.

[Helping Hands Foundation]

Subject: Urgent Request: Unresolved Aadhaar Card Correction for Mr. K. Bavajan

To: Shri Bhuvnesh Kumar, Chief Executive Officer, Unique Identification Authority of India
Email: c...@uidai.gov.in

CC:
1.Sh. Shailendra Singh, Deputy Director General, ddg....@uidai.net.in

2. Col Nikhil Sinha, Director, dir....@uidai.net.in
3. he...@uidai.gov.in

Dear Sirs,

Greetings from Helping Hands Foundation (HHF).

We are writing in continuation of our email dated 16.6.2025, and in response to your UIDAI emails dated 16.6.2025, (Service Request Number: SRN-S2085952421000) regarding the correction of name, father’s name, and address on the Aadhaar card of Mr. K. Bavajan, S/o Late K. Rajak Saheb, residing at H.No: 59, Bazar Street, Rompicherla Village & Post, Chittoor District, Andhra Pradesh – 517192 (Mobile: +91 76786 00328).

Despite your UIDAI communication stating that the update request (URN #06530423456771, dated 04-03-2025, 12:12:39) was processed successfully, Mr. Bavajan has confirmed that the requested corrections to his Aadhaar card have not been implemented. For your perusal and initiation of suitable action, we are attaching:

• Copies of the UIDAI reply emails received on 16.6.2025, (SRN-S2085952421000).
• Mr. K. Bavajan’s letter dated 17.6.2025, confirming that the corrections have not been made.

Update from Mr. Bavajan

In his letter dated 17.06.2025, Mr. Bavajan stated:

“After receipt of the emails from you, I checked my name and other details on the internet and found that there is no change in my Aadhaar Card, as per my request.”

He has requested HHF to pursue the necessary steps with UIDAI to correct his name, father’s name, and address as detailed in our original representation.

Recap of the Issue

As outlined in our letter 12.6.2025, (attached for reference), Mr. Bavajan’s Aadhaar card contains incorrect details, and he seeks the following corrections:

• Name: As per the supporting documents (e.g., SSC Marks Memo in the name of Kothapeta Bavajan and Secondary School Certificate in the name of K. Bavajan).

• Father’s Name: Late K. Rajak Saheb.
• Address: H.No: 59, Bazar Street, Rompicherla Village & Post, Chittoor District, Andhra Pradesh – 517192.

The attached letter dated 12.06.2025 includes the following supporting documents:

1.    Representation from Mr. K. Bavajan dated 10.06.2025.

2.    Photocopy of Aadhaar card issued in the name of Rajesh Kumar.

3.    Photocopy of SSC Marks Memo in the name of Mr. Kothapeta Bavajan.

4.    Photocopy of Secondary School Certificate in the name of K. Bavajan.

5.    Photocopy of Mr. Bavajan’s father’s death certificate.

6.    A recent passport-size photograph of Mr. Bavajan (pasted on the representation).

Specific Request for Resolution

For the kind attention of the Chief Executive Officer, we would like to highlight that the fingerprints initially taken for Mr. Bavajan’s Aadhaar card remain unchanged. Using these fingerprints as a base, we request that a fresh Aadhaar card be issued with the corrected name, father’s name, and address as per the submitted documents.

If, for any reason whatsoever, issuing a corrected Aadhaar card using the existing fingerprints is not feasible, we respectfully request the following:

1.    Delete Mr. Bavajan’s previous fingerprints and associated details from UIDAI’s records.

2.    Provide written confirmation of such deletion to enable Mr. Bavajan to apply for a fresh Aadhaar card at Rompicherla Village, where he currently resides.

Request for Further Assistance

We kindly urge your esteemed authority to:

1.    Investigate why the corrections have not been reflected, despite the reported successful processing of the update request (URN #06530423449771).

2.    Provide alternative methods or additional steps to ensure the corrections are implemented, given Mr. Bavajan’s prolonged challenges.

3    Share a timeline for resolution to prevent further delays, as these corrections are critical for Mr. Bavajan’s access to essential services and benefits.

Commitment to Social Justice

As a registered non-profit organization, HHF is dedicated to assisting individuals like Mr. Bavajan at no cost. We rely on your cooperation to resolve this long-pending issue.

Closing

We earnestly request your immediate attention and a detailed response outlining the steps for resolution. Please acknowledge receipt of this email to confirm that the matter is under review.

Thank you for your continued support in helping us serve the needy and strive for social justice.

Yours sincerely,
Abdul Naseer M
Managing Director
Helping Hands Foundation

Attachments:

1.    HHF Letter dated 12.06.2025 with supporting documents

2.    UIDAI reply emails dated 16.06.2025 (SRN-S2085952421000)

3.    Mr. K. Bavajan’s letter dated 17.06.2025

 

 

[Helping Hands Foundation]

Subject: Grievance: Persistent Failure to Update Aadhaar Card Details for Mr. K. Bavajan Despite UIDAI Confirmation

To: Shri Bhuvnesh Kumar, Chief Executive Officer, Unique Identification Authority of India
Email: c...@uidai.gov.in

CC:

Sh. Shailendra Singh, Deputy Director General, ddg....@uidai.net.in

Col Nikhil Sinha, Director, dir....@uidai.net.in

he...@uidai.gov.in

 

Dear Sirs,

Greetings from Helping Hands Foundation (HHF).

We are writing to express our serious concern regarding the persistent failure to correct the name, father’s name, and address on the Aadhaar card of Mr. K. Bavajan, S/o Late K. Rajak Saheb, residing at H.No: 59, Bazar Street, Rompicherla Village & Post, Chittoor District, Andhra Pradesh – 517192 (Mobile: +91 76786 00328), despite repeated assurances from UIDAI that the updates have been processed successfully.

This email follows our previous correspondence, including our email dated 17.06.2025, and is in response to your emails dated 19.06.2025 & 20.6.2025 (Service Request Number: SRN-S2025459142000).

Summary of Recent Developments

In your emails dated 19.06.2025, UIDAI stated that Mr. Bavajan’s case was assigned to the concerned division and subsequently resolved (20.6.2025 at 1:29 AM), with the following comment:

“It is to inform that your request got completed. While the postal copy of the updated Aadhaar letter is being printed and posted, you are requested to download e-Aadhaar from UIDAI Website www.UIDAI.gov.in.”

Following this, we advised Mr. Bavajan to visit the Aadhaar Seva Kendra in Rompicherla Village to verify the updates. Accompanied by his paternal uncle, he presented printouts of your emails dated 19.06.2025 and 20.06.2025 at the Kendra. However, the officials informed him that no changes have been made to his Aadhaar card details, contrary to UIDAI’s confirmation.

Confirmation from Mr. K. Bavajan

In his letter to HHF dated 20.06.2025, Mr. Bavajan stated:

“On verification, the officials informed me that there are no changes in my Aadhaar card details as furnished in the UIDAI email dated 20.6.2025. In view of the above, I request you to kindly pursue with the UIDAI and get my Name and other details in the Aadhaar Card, at the earliest possible.”

This persistent discrepancy is deeply concerning, as it hinders Mr. Bavajan’s access to essential services and benefits, which our organization is committed to facilitating.

Recap of the Issue and Prior Communications

Since early June 2025, HHF has been advocating for Mr. Bavajan to correct the following details on his Aadhaar card, as outlined in our letter dated 12.06.2025 (attached):

• Name: As per supporting documents (e.g., SSC Marks Memo in the name of Kothapeta Bavajan and Secondary School Certificate in the name of K. Bavajan).

• Father’s Name: Late K. Rajak Saheb.
• Address: H.No: 59, Bazar Street, Rompicherla Village & Post, Chittoor District, Andhra Pradesh – 517192.

Despite multiple UIDAI responses claiming successful processing SRN-S2025459142000, the corrections have not been implemented, as verified by Mr. Bavajan at the Aadhaar Seva Kendra.

For your perusal and immediate action, we are attaching:

1. HHF letter dated 12.06.2025 with supporting documents (representation, Aadhaar card photocopy, SSC Marks Memo, Secondary School Certificate, father’s death certificate, and photograph).
2. UIDAI reply emails dated 19.06.2025 
3. UIDAI reply emails dated  20.6.2025 (SRN-S2025459142000).
4. Photocopy of Mr. K. Bavajan’s letter dated 20.06.2025, confirming no changes in Aadhaar details.

Specific Grievance and Proposed Solutions

We are deeply troubled by the repeated assurances of successful processing without actual updates to Mr. Bavajan’s Aadhaar card. This discrepancy suggests a systemic issue in the processing or verification of the update request. To resolve this, we reiterate our suggestion from our email dated 17.06.2025:

1. Use Existing Fingerprints: The fingerprints initially taken for Mr. Bavajan’s Aadhaar card remain unchanged. We request that UIDAI issue a fresh Aadhaar card with the corrected details using these fingerprints as a base, as they are still valid for identification.
2. Alternative Action if Not Feasible: If issuing a corrected Aadhaar card using existing fingerprints is not possible for any reason, we request UIDAI to:
• Delete Mr. Bavajan’s previous fingerprints and associated details from your records.
• Provide written confirmation of this deletion, enabling Mr. Bavajan to apply for a fresh Aadhaar card at the Aadhaar Seva Kendra in Rompicherla Village, where he currently resides.

Requests for Immediate Action

We respectfully urge your esteemed authority to:

1. Investigate why the corrections have not been reflected, despite multiple confirmations of successful processing (e.g., SRN-S2025459142000 and URN #06530423449771).
2. Verify whether the Enrolment ID (0653042344977120200304121239) provided on 13.06.2025 aligns with the referenced URN and is sufficient for processing.
3. Confirm whether the Aadhaar Seva Kendra’s verification aligns with UIDAI’s records and address any discrepancies.
4. Provide clear alternative methods or steps for Mr. Bavajan to achieve the corrections, given the prolonged challenges.
5. Share a definitive timeline for resolution to avoid further delays.

Commitment to Social Justice

As a registered non-profit organization with over 360 members across 14 states, HHF is dedicated to resolving long-pending issues for individuals like Mr. Bavajan at no cost. We rely on your expertise and prompt action to uphold social justice and ensure Mr. Bavajan’s access to critical services.

Closing

We earnestly request your immediate intervention to resolve this grievance. Please acknowledge receipt of this email and provide a detailed response outlining the steps being taken. We look forward to a positive resolution at the earliest possible.

Thank you for your continued support in helping us serve the needy and strive for social justice.

Yours sincerely,
Abdul Naseer M
Managing Director
Helping Hands Foundation

Attachments:

1. HHF Letter dated 12.06.2025 with supporting documents
2. UIDAI reply emails dated 19.06.2025  
3. UIDAI reply emails dated  20.6.2025 (SRN-S2025459142000)
4. Photocopy of Mr. K. Bavajan’s letter dated 20.06.2025

 

On Fri, Jun 20, 2025 at 1:29 AM <he...@uidai.gov.in> wrote:

Dear Resident,

Thank you for bringing this matter to our notice.

Your Service Request Number (SRN-S2025459142000) has been registered with us. Please find below our response against your query:

As per records, your query/complaint has been addressed by the division concerned with following comments:
It is to inform that your request got completed. While the postal copy of the updated Aadhaar letter is being printed and posted, you are requested to download e-Aadhaar from UIDAI Website www.UIDAI.gov.in
Service Request Number is (S2025459142000)

[Helping Hands Foundation]

Subject: Gentle Reminder: Unresolved Aadhaar Correction for Mr. K. Bavajan (SRN-S2037206423000)

To: Shri Bhuvnesh Kumar, Chief Executive Officer, Unique Identification Authority of India
Email: c...@uidai.gov.in

CC:
Sh. Shailendra Singh, Deputy Director General, ddg....@uidai.net.in
Col Nikhil Sinha, Director, dir....@uidai.net.in

Dear Sirs,

Greetings from Helping Hands Foundation (HHF).

We are following up on our email dated 20.6.2025 regarding the correction of name, father’s name, and address on Mr. K. Bavajan’s Aadhaar card (H.No: 59, Bazar Street, Rompicherla, Chittoor, Andhra Pradesh – 517192; Mobile: +91 76786 00328). We acknowledge your response dated 21.6.2025 (SRN-S2037206423000), but regret that no further updates or resolution have been received.

Since 12.6.2025, HHF has pursued this issue, submitting verified documents, providing the Enrolment ID (0653042344977120200304121239), and responding to UIDAI’s requests. Despite assurances of successful processing (e.g., URN #06530423449771, SRN-S2085952421000), Mr. Bavajan confirmed on 20.6.2025, via the Rompicherla Aadhaar Seva Kendra, that no corrections were made. We suggested using existing fingerprints or deleting prior biometric data for a fresh application.

We kindly request:

1. An update on SRN-S2037206423000 and reasons for the delay.
2. Clear steps or alternatives to implement the corrections.
3. A timeline for resolution.

As a non-profit registered organisation, HHF is committed to aiding individuals like Mr. Bavajan.

Please acknowledge receipt and provide a prompt response to resolve this critical issue.

Yours sincerely,
Abdul Naseer M
Managing Director
Helping Hands Foundation

[Helping Hands Foundation]

Subject: Gentle Reminder: Unresolved Aadhaar Correction for Mr. K. Bavajan (SRN-S2037206423000)

To: Shri Bhuvnesh Kumar, Chief Executive Officer, Unique Identification Authority of India
Email: c...@uidai.gov.in

CC:
Sh. Shailendra Singh, Deputy Director General, ddg....@uidai.net.in
Col Nikhil Sinha, Director, dir....@uidai.net.in

Dear Sirs,

Greetings from Helping Hands Foundation (HHF).

We are following up on our email dated 20.6.2025 regarding the correction of name, father’s name, and address on Mr. K. Bavajan’s Aadhaar card (H.No: 59, Bazar Street, Rompicherla, Chittoor, Andhra Pradesh – 517192; Mobile: +91 76786 00328). We acknowledge your response dated 21.6.2025 (SRN-S2037206423000), but regret that no further updates or resolution have been received.

Since 12.6.2025, HHF has pursued this issue, submitting verified documents, providing the Enrolment ID (0653042344977120200304121239), and responding to UIDAI’s requests. Despite assurances of successful processing (e.g., URN #06530423449771, SRN-S2085952421000), Mr. Bavajan confirmed on 20.6.2025, via the Rompicherla Aadhaar Seva Kendra, that no corrections were made. We suggested using existing fingerprints or deleting prior biometric data for a fresh application.

We kindly request:

1. An update on SRN-S2037206423000 and reasons for the delay.
2. Clear steps or alternatives to implement the corrections.
3. A timeline for resolution.

As a non-profit registered organisation, HHF is committed to aiding individuals like Mr. Bavajan.

Please acknowledge receipt and provide a prompt response to resolve this critical issue.

Yours sincerely,

Abdul Naseer M
Managing Director
Helping Hands Foundation

On Sat, Jun 21, 2025 at 1:15 PM <he...@uidai.gov.in> wrote:

Dear Resident,

Thank you for bringing this matter to our notice.

Your Service Request Number (SRN-S2037206423000) has been registered with us.

[Helping Hands Foundation]

Subject: URGENT: DEMAND FOR IMMEDIATE RESOLUTION - Persistent Failure to Update Aadhaar Details for Mr. K. Bavajan Despite Repeated UIDAI Confirmations

To: 
Shri Bhuvnesh Kumar, Chief Executive Officer, Unique Identification Authority of India (c...@uidai.gov.in) 

CC: 
Shailendra Singh, Deputy Director General (ddg....@uidai.net.in), 
Col Nikhil Sinha, Director (dir....@uidai.net.in), 
he...@uidai.gov.in, 
Shri Ashwini Vaishnaw, Minister, Ministry of Electronics and Information Technology (mo...@gov.in), 
Shri Jitin Prasada, Minister of State, Ministry of Electronics and Information Technology (mos...@gov.in), 
Shri S. Krishnan, Secretary, Ministry of Electronics and Information Technology (secr...@meity.gov.in)

Dear Sir/Madam,

Greetings from Helping Hands Foundation (HHF).

This email serves as an urgent and emphatic demand for immediate explanation and swift resolution regarding the critical and unacceptable failure to update the Aadhaar card details of Mr. K. Bavajan (Mobile: +91 76786 00328). This persistent discrepancy, despite explicit UIDAI confirmations, represents a profound systemic lapse directly impacting a citizen's access to fundamental services.

Chronology of Unresolved Grievance - A Record of Unfulfilled Assurances:

Our involvement in rectifying Mr. K. Bavajan's Aadhaar card details commenced in early June 2025. The required corrections for his Name, Father's Name, and Address were first formally communicated by HHF in our letter dated 12.06.2025 (initial representation with supporting documents, attached). The full sequence of communications, highlighting all UIDAI emails received to date, is as follows:

• 12.06.2025: HHF Letter - Initial formal request for Aadhaar correction, outlining necessary changes.

• 17.06.2025: HHF Email - Follow-up communication to UIDAI seeking resolution on Mr. Bavajan's case.

• 19.06.2025: UIDAI Email from he...@uidai.gov.in (Service Request Number: SRN-S2025459142000) - This crucial email explicitly stated that the request for Mr. Bavajan's Aadhaar update was "completed," with an assurance that the postal copy was being printed and e-Aadhaar could be downloaded from the UIDAI website. This communication indicated that the matter had been referred to the concerned department and subsequently resolved.

• 20.06.2025: UIDAI Email from he...@uidai.gov.in (Service Request Number: SRN-S2025459142000) - This email further reiterated the completion of the task, reinforcing the prior day's assurance.

• 20.06.2025: Mr. K. Bavajan's Letter to HHF - Crucially, following these explicit UIDAI confirmations, Mr. Bavajan visited the Aadhaar Seva Kendra and verified that no changes were reflected in his Aadhaar card details. This directly contradicted the official UIDAI emails.

As of this date, HHF has received two distinct emails from UIDAI (he...@uidai.gov.in), dated 19.06.2025 and 20.06.2025, both of which reference Service Request Number: SRN-S2025459142000 and confirm the successful completion of the update request. Despite these multiple official assurances, the necessary corrections remain unapplied. This alarming contradiction demands immediate clarification and a comprehensive explanation for this abnormal and unconscionable delay.

Immediate Solutions Demanded:

To rectify this critical issue, HHF reiterates its demand for one of the following immediate actions:

1. Issue New Aadhaar with Existing Fingerprints: Utilize Mr. Bavajan’s valid existing fingerprints to immediately issue a fresh Aadhaar card with all required corrections.

2. Delete Records & Facilitate New Application: If the above is not feasible, UIDAI must immediately and definitively delete Mr. Bavajan’s previous fingerprints and associated details from its records, providing written confirmation of this deletion. This will enable him to apply for a fresh Aadhaar card without further impediments.

Non-Negotiable Demands for Action:

We unequivocally demand that your esteemed authority:

• Investigate thoroughly why confirmed corrections are not reflected (SRN-S2025459142000, URN #06530423449771).

• Verify if Enrolment ID (0653042344977120200304121239) aligns for processing and rectify any discrepancies.

• Confirm Aadhaar Seva Kendra's findings against UIDAI records and address divergences.

• Provide clear, definitive alternative methods for immediate correction.

• Commit to a precise, non-negotiable timeline for resolution.

As a dedicated non-profit organization, HHF relies on your expertise and swift action to uphold social justice for vulnerable individuals. We demand immediate intervention to resolve this grievance.

Please acknowledge receipt and provide a detailed, action-oriented response outlining concrete steps and a definitive timeframe for resolution. We expect a positive outcome without further delay.

Thank you for your immediate and decisive attention to this critical issue.

Yours sincerely,
Abdul Naseer, 
Managing Director,
Helping Hands Foundation 
Chennai

[Helping Hands Foundation]

Dear Sir/Madam,

Greetings to you from HHF

This email serves as a serious reminder regarding the persistently unresolved issue of Mr. K. Bavajan's Aadhaar card corrections, despite multiple assurances and confirmations from UIDAI. 

We are writing to express our extreme frustration with the ongoing delays and the significant discrepancy between the information provided by your department and the actual status of Mr. Bavajan's Aadhaar details.

We wish to specifically highlight the communications where we were given explicit assurances of progress and resolution:

* **Your email dated 19.06.2025 (Service Request Number: SRN-S2025459142000)**: This email stated that Mr. Bavajan's case had been "assigned to the concerned division(s) for further resolution." This led us to believe that active steps were being taken to address the issue.

* **Your subsequent email dated 20.06.2025 (Service Request Number: SRN-S2025459142000)**: This email further confirmed that "your request got completed. While the postal copy of the updated Aadhaar letter is being printed and posted, you are requested to download e-Aadhaar from UIDAI Website www.UIDAI.gov.in." This communication clearly advised us that the rectified Aadhaar card would be sent via post and that we could also access the updated version online.

However, despite these clear confirmations and instructions, we regret to inform you that, to date, the revised Aadhaar card has not been uploaded to the UIDAI website. Furthermore, as previously stated in Mr. Bavajan's letter of 20.06.2025 and our subsequent emails, a visit to the Aadhaar Seva Kendra also confirmed that no changes have been reflected in his Aadhaar card details.

This persistent failure to implement the confirmed updates is deeply frustrating and reflects a significant breakdown in the process. The repeated assurances of resolution followed by the reality of an unchanged Aadhaar card have caused considerable distress to Mr. Bavajan and undermine the trust in the system. Accurate Aadhaar details are crucial for his access to essential services and benefits, and this prolonged delay is simply unacceptable.

We urge your immediate attention to this matter and demand a definitive explanation for why the confirmed changes have not been reflected on the UIDAI website or in the physical Aadhaar card. We expect clear and actionable steps to resolve this issue without any further delay.

Thank you for your prompt action.

Yours sincerely,

Abdul Naseer,

Managing Director,

Helping Hands Foundation

[Helping Hands Foundation]

To:
The Deputy Director General
Unique Identification Authority of India (UIDAI)
Regional Office, Hyderabad
6th Floor, East Block, Swarna Jayanthi Complex,
Beside Maitrivanam, Ameerpet, Hyderabad – 500 038, Telangana State
Email: ddg-...@uidai.net.in

Dear Sir/Madam,

Greetings from Helping Hands Foundation (HHF).

Please find the attached documents. We kindly request you to take the necessary action to correct the Aadhaar card details as requested.

Regards,

Managing Director,

Helping Hands Foundation