Why doesn't InDesign cope w/ losing connection to a file on a network drive?

[William Adams]

Left a file open last night when I left 'cause I was in a hurry, and wanted to be certain I remembered to continue working on it this morning.

``File has been modified by an external process'' or some such.

Auto-recovery doesn't work, and when I try to open the file I'd saved right before leaving, InDesign locks up or complains the file is corrupt.

William

--
William Adams
senior graphic designer
Fry Communications
Sphinx of black quartz, judge my vow.

[walton harris]

On Jun 27, 2013, at 9:41 AM, William Adams <will....@frycomm.com> wrote:

> Left a file open last night when I left 'cause I was in a hurry, and wanted to be certain I remembered to continue working on it this morning.
>
> ``File has been modified by an external process'' or some such.
>
> Auto-recovery doesn't work, and when I try to open the file I'd saved right before leaving, InDesign locks up or complains the file is corrupt.
>
> William
>
> --
> William Adams

I've always heeded this advice from Adobe with regard to working on InDesign files:

"Open documents locally: Before you open a document stored on a network volume or on removable media, copy the document and any linked graphics to your local hard disk. The slower access time and data transfer rate of a network volume or removable media can cause data to become lost or corrupted, possibly damaging the document. However, also be aware of overriding someone else’s work if you copy the local files back to a network server."


Your case may just be a result of what this warning is about. Doesn't sound good. --walton

[William Adams]

On Jun 27, 2013, at 12:16 PM, walton harris wrote:

> slower access time and data transfer rate of a network volume

I'm on a 1000BT network --- I'm pretty sure that's faster than some of the hard drives I've used in the past --- certainly has a higher theoretical transfer rate.

Anyway, the issue is, what should InDesign do when the connection to the file goes away? I can think of a lot of things, but crashing and subsequently being unable to open the file don't make the list.

[Peter Truskier]

On Jun 27, 2013, at 9:54 AM, William Adams wrote:

> On Jun 27, 2013, at 12:16 PM, walton harris wrote:
>
>> slower access time and data transfer rate of a network volume
>
> I'm on a 1000BT network --- I'm pretty sure that's faster than some of the hard drives I've used in the past --- certainly has a higher theoretical transfer rate.
>
> Anyway, the issue is, what should InDesign do when the connection to the file goes away? I can think of a lot of things, but crashing and subsequently being unable to open the file don't make the list.
>
> William

I certainly agree.

I've never experienced the file corruption you describe, William, but I've sure seen the freakout InDesign goes through when it can't find a file. I think you can even precipitate this by moving or deleting an active file on a local hard disk out from under the application.

--
Peter Truskier
Premedia Systems, Inc.
Berkeley, CA USA

[Heather White]

I have indeed had my InDesign files crash when a network connection is loss. InDesign wants constant contact with the file. (maybe for temporary saves?)

BUT, when that happens, InDesign will usually, if not always, go into an auto-recovery mode the next time I open InDD. I will give InDesign credit for a pretty decent autorecovery of files.


I always work directly on the server, despite warnings. (server hiccups are fortunately very rare)

Last time I _regularly_ copied files to my local drive to work on them, was eons ago, design-wise, when I was working in Quark 4. And I have no desire to re-utilize that workflow.


-heather

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[Bret Perry]

Yep. We always work with files on the server here -- too many of us to
risk copying to our desktops and working on same file.
InDesign CS5 and earlier would occasionally "freak out" if the connection
reset or was interrupted.
In those days we could always just "save-as" if an open file forgot where
to save itself. No worries.

Since CS6 (or more likely since we have moved from the wonderful Apple
Xserve to a Windows server - because Apple wouldn't support our Xserve
anymore) -- anyway NOW if the connection drops InDesign crashes. I do get
a recovery file. I usually don't use it but can go back to the "real" file
on the server and it is OK.

I have had one or two files go corrupt and had to then rely on restoring
from tape backup.
So now I dup my important files (save a copy somewhere) before opening
them across the network and before going home at night.
Would NOT leave a file open overnight as then it would not be backed up.
(I use Post-it notes for reminders)

Just blows my mind that both Adobe and Apple want to push us to the cloud
and yet both fail miserably just working on a LOCAL server.
For Adobe - they don't even officially support saving to a server. For
Apple, no Versions on server and no usable search.

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