InDesign keeps crashing when placing an rtf document

[Nikola Viereckel]

Hi

I need urgent help as my indesign file keep crashing when trying to place an rift document into it. I have done this numerous times before as I do lots of reports with loads of references and you cannot place or copy and paste a word document into indesign without losing all the references within the document. 

This crashing happened recently but that time I removed all the images and it seemed to work again.

So this time I did the same and it still crashes the indesign document. 

There were a couple of footnotes, I removed them, still crashing.

I saved the indesign file to an idml file and reopened and resaved and it still crashed.

I placed a different rft file in my indesign document and it worked. Could it be how the client is saving the word document? IT all looks the same to me and I am the one saving out the rift file (in exactly the same way).

I am wasting so much time on this I would love Microsoft and Adobe to work together better, but in the mean I need a fix as I am on a tight timeframe with this report.

Thanking everyone in advance.

Nikola

[Michel Raj]

Try to split your rtf document into several ones.

And import them one by one.

There might be a corrupted part somewhere and this way you’ll be able to isolate it.

Michel

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[Dick Margulis]

Assuming you mean you are saving the Word document as an rtf file and
not rft or rift (whatever those might be), try not doing that. Just
place the doc or docx file directly in InDesign, paying attention to the
import options. Also, it's important to say what version of Word you
have, what version of InDesign you have, and whether the file is a doc
or a docx.