Also, because HP adds HP Support Assistant and other value-added stuff, I am confused as to which one should be believed and installed. There seem to be overlaps. About 6 months ago, in a remotely-controlled setup with HP Support / Chat, I was told by the HP techie that only HP updates marked in "red or yellow" should be applied, and not the ones in blue. These are the tiny little icons that are shown beside each line of the "pending updates". I just received 3 HP Support Assistant updates and one of them is for the BIOS, and 2 for management (MEI). Should I apply them or ignore them? Why does HP send out updates that do not apply. I also got an error message in attempting to install the HP hardware diagnostics. The message was: "This software is not compatible with your hardware.". This is confusing and demoralizing -- to be sent updates that are not applicable. Why is this so with HP's "support"?
After "check for updates" has populated the potential update list, open the Software and Drivers Website support page for your computer. Use the list of updates to then open and examine the description and any other information that is furnished for that update. For example, open the "details" page on an update > look for and open "Associated Files" > click the "Download" button on that Details page. Nothing actually "downloads" at this point - instead the description file opens and whatever information is available for that update is displayed on the screen. For example, scroll down and look for details like which exact system or device is installed. In the case of many updates, an exact device list is provided.
P.S.S. If you chose to do a clean installation of Windows 10 on an HP system, instead of performing the upgrade, the HP Support Assistant won't be there anyway. I highly recommend installing it so you know when updates are available. HP does a great job quickly delivering fixes and patches through this mechanism.
This is an open Continuous announcement. to establish a standing register of qualified applicants to refer to the hiring manager. Referral lists will be created on a weekly basis. Please see the "Next Steps" section found under the "How to Apply" tab for information regarding cutoff dates. Final disposition will be completed once the position has been filled or the announcement reaches the end of the open period stated in the announcement.
Duties typically include:
- Collects and updates insurance information from Veterans, family members and other eligible patients.
- Prepares correspondence and memos as needed.
- Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
- Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
- Promotes Veteran registration for and utilization of HealtheVet (MHV)
- Stocks basic office supplies for the clinical area.
- Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
- Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics.
- Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
Assures that all appropriate VA forms are used correctly, and regulations followed. Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations. As a front-line contact with patients and staff, the incumbent sets the tone for perception concerning quality of healthcare services at the VA. A high degree of tact and diplomacy is required when dealing with Veterans who have multiple health problems and who may be frustrated with the administrative process associated with diagnosis and treatment.
In the scheduling role, the incumbent supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number. The patient may also present the Veterans Identification Card (VIC) for identification. He/she must use each interaction with the patient to validate and update patient demographic information during check-in or over the phone to decrease the incidence of returned mail due to incorrect addresses and inability to contact patient by phone due to incorrect number. Explains the VA's mandate to collect insurance information from Veterans, their families, and other eligible patients. He/she collects, scans, and updates health insurance information serving a major role in the revenue process. This incumbent contributes to the revenue collection process by identifying patients with third party insurance.
Work Schedule: Monday-Friday 8:00am-4:30pm
Virtual: This is not a virtual position.
Functional Statement #: F1390,F1391, F1392
Financial Disclosure Report: Not required
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