Ongoing bulk uploader glitches

[biodiversi...@gmail.com]

After making several reports on this forum, I continue to experience glitches with the bulk uploader. Here is a list:

1) Species not adding to projects: I go through the usual protocol, allocating multiple species to a project en masse (as I have many times before), and one or two will often fail to add on uploading.

2) Duplicate observations generated. This problem is related to the above. I am not sure whether it is due to subsequent attempts to add these observations, or to latency on initial attempts at uploading, but I often end up with duplicate observations posted through the Bulk Upload tool, after some latency in adding them.

3) I will often add multiple files from a directory and then sort everything out, deleting some photos. However, it seems like the uploader doesn't register that I have deleted certain files and when I go to upload it will often queue more images than I actually uploaded. So say after beginning with a batch of photosI delete a few photos so that there are only three observations remaining with one photo each (for a total of three photos in queue): when I hit 'Submit', the number of photos queued appears to reflect the initial set of photos I added, before deleting anything.

4) Lately, I will get queues much longer than the photos I added (after deleting some from the photos initially added from a directory), and the process seems to time out. The photos aren't adding at all.

For example, it says "Uploading 1 of 6 photos" though I only added 3 photos. Ultimately it times out and doesn't upload the observations.

[Charlie Hohn]

Sorry if this is unhelpful, but if it's something urgent or recurrent and you aren't getting a quick response on here, sometimes it's better to email he...@inaturalist.org . you may have already tried that but just wanted to throw it out as another option. 

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Charlie Hohn
Montpelier, Vermont

[Andrew Simon]

Hi Charlie,

Thanks for your feedback. The issues haven't been so troubling, only a minor frustration. I just thought I'd list them here, to see if anyone else is experiencing the same thing. As nobody else seems to be experiencing them I am not sure whether it is worthwhile pursuing it further?

On Fri, Aug 3, 2018 at 6:28 AM, Charlie Hohn <naturalis...@gmail.com> wrote:

Sorry if this is unhelpful, but if it's something urgent or recurrent and you aren't getting a quick response on here, sometimes it's better to email he...@inaturalist.org . you may have already tried that but just wanted to throw it out as another option. 

On Fri, Aug 3, 2018 at 3:03 AM <biodiversity.galiano@gmail.com> wrote:

After making several reports on this forum, I continue to experience glitches with the bulk uploader. Here is a list:

1) Species not adding to projects: I go through the usual protocol, allocating multiple species to a project en masse (as I have many times before), and one or two will often fail to add on uploading.

2) Duplicate observations generated. This problem is related to the above. I am not sure whether it is due to subsequent attempts to add these observations, or to latency on initial attempts at uploading, but I often end up with duplicate observations posted through the Bulk Upload tool, after some latency in adding them.

3) I will often add multiple files from a directory and then sort everything out, deleting some photos. However, it seems like the uploader doesn't register that I have deleted certain files and when I go to upload it will often queue more images than I actually uploaded. So say after beginning with a batch of photosI delete a few photos so that there are only three observations remaining with one photo each (for a total of three photos in queue): when I hit 'Submit', the number of photos queued appears to reflect the initial set of photos I added, before deleting anything.

4) Lately, I will get queues much longer than the photos I added (after deleting some from the photos initially added from a directory), and the process seems to time out. The photos aren't adding at all.

For example, it says "Uploading 1 of 6 photos" though I only added 3 photos. Ultimately it times out and doesn't upload the observations.

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Charlie Hohn
Montpelier, Vermont

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[Charlie Hohn]

i have seen posts from other people with similar issues, actually, though i haven't followed it closely since i don't use the bulk uploader that much.

On Fri, Aug 3, 2018 at 10:12 AM Andrew Simon <biodiversi...@gmail.com> wrote:

Hi Charlie,

Thanks for your feedback. The issues haven't been so troubling, only a minor frustration. I just thought I'd list them here, to see if anyone else is experiencing the same thing. As nobody else seems to be experiencing them I am not sure whether it is worthwhile pursuing it further?

On Fri, Aug 3, 2018 at 6:28 AM, Charlie Hohn <naturalis...@gmail.com> wrote:

Sorry if this is unhelpful, but if it's something urgent or recurrent and you aren't getting a quick response on here, sometimes it's better to email he...@inaturalist.org . you may have already tried that but just wanted to throw it out as another option. 

On Fri, Aug 3, 2018 at 3:03 AM <biodiversi...@gmail.com> wrote:

After making several reports on this forum, I continue to experience glitches with the bulk uploader. Here is a list:

1) Species not adding to projects: I go through the usual protocol, allocating multiple species to a project en masse (as I have many times before), and one or two will often fail to add on uploading.

2) Duplicate observations generated. This problem is related to the above. I am not sure whether it is due to subsequent attempts to add these observations, or to latency on initial attempts at uploading, but I often end up with duplicate observations posted through the Bulk Upload tool, after some latency in adding them.

3) I will often add multiple files from a directory and then sort everything out, deleting some photos. However, it seems like the uploader doesn't register that I have deleted certain files and when I go to upload it will often queue more images than I actually uploaded. So say after beginning with a batch of photosI delete a few photos so that there are only three observations remaining with one photo each (for a total of three photos in queue): when I hit 'Submit', the number of photos queued appears to reflect the initial set of photos I added, before deleting anything.

4) Lately, I will get queues much longer than the photos I added (after deleting some from the photos initially added from a directory), and the process seems to time out. The photos aren't adding at all.

For example, it says "Uploading 1 of 6 photos" though I only added 3 photos. Ultimately it times out and doesn't upload the observations.

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============================
Charlie Hohn
Montpelier, Vermont

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[Tony Iwane]

Other users have been experiencing issues with the web uploader and we're working on possible fixes for this and have them available on a test server. More info on how to test them is in this thread: https://groups.google.com/forum/#!topic/inaturalist/7vco6hdDXOY If you could please try that out and give us feedback at that thread we would appreciate it, and we apologize for the uploader issues you have been experiencing.

Tony Iwane

On Friday, August 3, 2018 at 8:16:32 AM UTC-7, Charlie Hohn wrote:

i have seen posts from other people with similar issues, actually, though i haven't followed it closely since i don't use the bulk uploader that much.

On Fri, Aug 3, 2018 at 10:12 AM Andrew Simon <biodiversity.galiano@gmail.com> wrote:

Hi Charlie,

Thanks for your feedback. The issues haven't been so troubling, only a minor frustration. I just thought I'd list them here, to see if anyone else is experiencing the same thing. As nobody else seems to be experiencing them I am not sure whether it is worthwhile pursuing it further?

On Fri, Aug 3, 2018 at 6:28 AM, Charlie Hohn <naturalis...@gmail.com> wrote:

Sorry if this is unhelpful, but if it's something urgent or recurrent and you aren't getting a quick response on here, sometimes it's better to email he...@inaturalist.org . you may have already tried that but just wanted to throw it out as another option. 

On Fri, Aug 3, 2018 at 3:03 AM <biodiversity.galiano@gmail.com> wrote:

After making several reports on this forum, I continue to experience glitches with the bulk uploader. Here is a list:

1) Species not adding to projects: I go through the usual protocol, allocating multiple species to a project en masse (as I have many times before), and one or two will often fail to add on uploading.

2) Duplicate observations generated. This problem is related to the above. I am not sure whether it is due to subsequent attempts to add these observations, or to latency on initial attempts at uploading, but I often end up with duplicate observations posted through the Bulk Upload tool, after some latency in adding them.

3) I will often add multiple files from a directory and then sort everything out, deleting some photos. However, it seems like the uploader doesn't register that I have deleted certain files and when I go to upload it will often queue more images than I actually uploaded. So say after beginning with a batch of photosI delete a few photos so that there are only three observations remaining with one photo each (for a total of three photos in queue): when I hit 'Submit', the number of photos queued appears to reflect the initial set of photos I added, before deleting anything.

4) Lately, I will get queues much longer than the photos I added (after deleting some from the photos initially added from a directory), and the process seems to time out. The photos aren't adding at all.

For example, it says "Uploading 1 of 6 photos" though I only added 3 photos. Ultimately it times out and doesn't upload the observations.

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============================
Charlie Hohn
Montpelier, Vermont

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