Error with Facebook Login

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bobby23

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Sep 3, 2018, 5:14:46 PM9/3/18

to iNaturalist

When I attempt to sign in with my FB account, I am greater with a message reading "Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later." I'm not sure who's error it is (be it Facebook's, iNat's, or mine) but it's a little frustrating and worrisome because this is the only way I can log onto iNaturalist. Is this happening to anyone else?

Cheers.
- Bobby

Tony Iwane

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Sep 4, 2018, 12:07:21 PM9/4/18

to iNaturalist

Hi Bobby,

In the past this has usually been caused by something on Facebook's end and usually goes away after a bit ("a bit" being an unfortunately long or short period of time). Personally I can log in via Facebook so it's not something I can replicate on my end.

When you can log back in to inaturalist.org, I recommend adding an email address and password in your Account Settings. That will allow you to log in directly.