I have a Pavilion dv7-6157nr Windows 7, 64 bit machine. I installed an Honestech VidBox 3 video capture device and VHS to DVD software on the laptop. This VidBox was working on my Windows 7, 64 bit system but suddenly stopped working. I installed it on an older computer with Windows Vista 64 bit and it worked just fine. Since the VidBox worked on the Vista system I uninstalled the VHS to DVD software and VidBox driver from the Windows 7 system and ran cCleaner on my registry. I then reinstalled version 5.0.29 VHS to DVD software first, rebooted and then reinstalled the version 3.0.6 VidBox driver and rebooted. I then plugged the VidBox hardware in to be sure it was recognized. I then started the VHS to DVD software and made sure it was set to use the VidBox on composite NTSC_M and started the VHS tape playing. The VHS to DVD video screen was unresponsive and completely blank. While I got no error messages the traditional black window didn't even show up in the VHS to DVD software. I did, however, get audio.
I uninstalled/reinstalled all universal serial bus controllers and it, unfortunately, didn't work. I am really stumped on this one. This is the first time I have ever had a challenge with a hardware device that I couldn't eventually overcome and your input will be very much appreciated.
Thanks so much for the prompt response. I have already downloaded and installed the latest drivers and software from Honestech and that didn't work. I also tried to do a system restore but it has been about 3 weeks since this all happened and I was unable to get system restore to find a restore point that far back. Other than the traditional "find another restore point" is there any trick to finding an older restore point?
At this time the only supported method for performing a system restore is the one listed in the article in my previous post. If the dates you want to restore back to are not available that means that the system did not create a restore on those dates and you can move foward and try the next step of the troubleshooting from my previous post. One thing I wanted to mention is that when I was doing research on this issue I did notice a lot of posts in different forums from other people who seem to be having this same issue. It is possible from reading through some of those posts that it is an issue with the vidbox itself for which you will need assistance from the makers of the vidbox.
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