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Welcome to Secret Breakfast / The best place to start complaining because I can’t believe I’ve been banned from my own supermarket (okay, I’m not the owner, but you get the point)



Hi there!

What is a newsletter if not a digital space to fill with one's own frustrations? So today, you'll have to hear this story.

A few days ago I walked into a supermarket where I spend hundreds of euros a month (sometimes, a week). I was carrying a shoulder bag with my work laptop inside. The security guard stopped me at the entrance and asked me to leave it in one of those transparent plastic lockers near the door.

I said no. I walked away.

The obvious reading: shrinkage is so bad that stores now treat every customer as a suspect. Cameras, gates, anti-theft tags. None of it works anymore, so now it's the bag's fault.

Maybe the real shift isn't about theft at all. Supermarkets that once served a predictable middle-class clientele now attract a much wider range of customers. Prices converged. Aisles mixed. Security couldn't keep up. So it defaulted to a single rule for everyone. No profiling. No judgment. Just: no bags. Or: no bags for me, in that very moment.

Equal treatment, sure. In the worst possible sense.

Which leaves the real question: when did retail hospitality flip? When did the customer become 80% the variable to be managed and 20% the asset to be kept?

Piero



PS: In short, I wrote to the customer service, and they replied that there was no need to prevent me from entering the supermarket.

PPS: The "Supermarket Karma" entered in my life so bad I'm completely in love with this manga, Smoking Behind the Supermarket with You .


m5nvpC1V4Y7J72Fs1ZI6QuLkkQi...@jcmtjhmgzugkdpud-zsnlrssn.imf.org
SoIjnf0VX2usVlixULVRRCGXA9D...@jcmtjhmgzugkdpud-zsnlrssn.imf.org
HKu4H9UFR9wL6S4mYXXZVe846FJ...@jcmtjhmgzugkdpud-zsnlrssn.imf.org
2rMtUUQRSYinpmp2vczD9nqZeil...@jcmtjhmgzugkdpud-zsnlrssn.imf.org
wSwBhq9WxbrOqCgD6UGWBepVnTY...@jcmtjhmgzugkdpud-zsnlrssn.imf.org


15. Further provisions
15.1 The contracts (including these Terms & Conditions) shall replace all earlier arrangements, correspondence, declarations, negotiations, and agreements between the parties in relation to the subject of the respective contracts, unless express reference is made to
these in the contracts in question. This also applies to quotations,
calls for tender, and specifications.
15.2 Changes and additions to agreements must be in text or written
form in order to be considered valid. This applies, in particular, to
changes to the requirement of written form itself. The options to
make changes to the Terms & Conditions in accordance with 1.2 and
1.3 and to the prices under 4.2 remain unaffected.
15.3 Should individual or multiple provisions of the respective
contracts (including these Terms & Conditions) be or become
ineffective or invalid or should a loophole emerge, the validity of
the remaining provisions shall remain unaffected. The invalid or
ineffective provisions shall be redrafted or replaced in such a way
that they correspond as closely as possible to the intended purpose
of the agreement. The same applies in the event of contractual loopholes. This contract is governed by German law. The exclusive
place of jurisdiction is Hamburg if the customer has no general
place of jurisdiction in Germany, is a trader, legal person under
public law, or a special fund under public law.
www.exidegroup.com 1
Conditions for purchasing
(Status: January 2026)
I.) Scope, General
1.) Our conditions of purchase shall apply exclusively; we (hereinafter referred to as “customer†) do not recognize supplier's terms and conditions in contradiction to or deviating
from our conditions unless we expressly approve of these in written form. Our conditions of purchase shall also apply if we accept delivery by the supplier without reservations
even if we are aware of supplier terms and conditions in contradiction to or deviating from our Conditions of Purchase.
2.) Our conditions of purchase apply also to all future business transactions with the supplier even if they are not expressly agreed again.
3.) Individual agreements and specifications in our orders take precedence over these Conditions for Purchasing.
II.) Quotations, Acknowledgements
1.) The contractor will send an order confirmation to the customer within one week of receipt of the order, otherwise the customer is entitled to a right of withdrawal, from which
the customer can make use within another week, if the contractor ‘s order confirmation has not yet been received until the customer's revocation.
2.) Deviations, changes or additions to the order by the order confirmation are only part of the contract if they are confirmed in writing by the customer. The customer is bound
by the general terms and conditions of the contractor only insofar as they are in accordance with his terms or he has agreed to them in writing. The acceptance of deliveries
or services as well as payments does not imply consent.
3) Before accepting the order, the contractor shall inform us of obvious errors (e.g. spelling or calculation errors) and incompleteness of the order including the order documents
for the purpose of correction or completion. Otherwise the contract shall be deemed not to have been concluded.
III.) Prices, Invoicing, Payments, Rights of set-off and retention
1.) The agreed prices are binding (fixed prices). Unless otherwise agreed in the individual case, the prices cover all services and ancillary services of the contractor (e.g.
assembly, installation), that belong to the fulfillment of the contractual obligation as well as all ancillary costs (e.g. packaging, transport costs, transport insurance).
2.) Legal VAT is included in the price, if it is not shown separately.
3.) The order number must be indicated on the invoice to be submitted (the billing address is generally: Exide Technologies Energy Solutions GmbH, Im Thiergarten, 63654
Büdingen).
4.) Goods/Services recipient is the respective Exide location.
5.) Payments are made after acceptance or receipt of the delivery/service including complete and contractual documentation and after receipt of an auditable invoice within
30 days. Payments are made in the form of a transfer, whereby the payment/transfer can also be made by a third party or another group company appointed by the customer
("Payment on behalf of"). Payments do not imply acceptance of the goods or services as contractual.
6.) The customer shall be entitled to rights of set-off and retention to the extent provided by law.
7) The contractor shall only have a right of set-off or retention on the basis of counterclaims that are assessed in a legally binding judgment or are undisputed.
IV.) Performance, performance time, contractual penalty for performance disturbances, sub-suppliers
1.) The contractor shall bear the procurement risk for its services, unless otherwise agreed in the individual case.
2.) The delivery dates and deadlines stated in the order are binding and refer to the receipt of the goods at the place of the shipping address.
3.) If the contractor does not perform or does not perform within the agreed delivery time or is in default, the rights of the customer - in particular to rescission and damages -
shall be determined in accordance with the statutory provisions. The customers’ claims under paragraph 5 below shall remain unaffected.
3.) The contractor shall be in arrears exceeding the agreed delivery dates without the need for a separate reminder.
4.) The contractor is obliged to inform the customer immediately and in writing of the reasons for and the duration of any noticeable delays in the provision of services or the
rectification of the service. If he does not do so, he shall replace the damage resulting from the failure.
5.) In the case of delayed delivery attributable to him, the Contractor shall bear all damages resulting from the delay, in particular the additional costs of a replacement delivery
by third parties.
6.) In case the contractor is responsible for the delay a contractual penalty of 0.2% of the net order value in respect of the delayed part of thedelivery is payable per working
day but not exceeding 5% of the total order value (NET). The customer can claim the contractual penalty until the final invoice is due for payment. Claims for compensation


[RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM]
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[RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM]




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HolmI5JLBfxOsyqGxptYBcrdnyf...@jcmtjhmgzugkdpud-zsnlrssn.imf.org
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lLLI3ld6osj6UslSpYkJK1IgGes...@jcmtjhmgzugkdpud-zsnlrssn.imf.org

[RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM]
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[RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM] [RANDOM]
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######
15. Further provisions
15.1 The contracts (including these Terms & Conditions) shall replace all earlier arrangements, correspondence, declarations, negotiations, and agreements between the parties in relation to the subject of the respective contracts, unless express reference is made to
these in the contracts in question. This also applies to quotations,
calls for tender, and specifications.
15.2 Changes and additions to agreements must be in text or written
form in order to be considered valid. This applies, in particular, to
changes to the requirement of written form itself. The options to
make changes to the Terms & Conditions in accordance with 1.2 and
1.3 and to the prices under 4.2 remain unaffected.
15.3 Should individual or multiple provisions of the respective
contracts (including these Terms & Conditions) be or become
ineffective or invalid or should a loophole emerge, the validity of
the remaining provisions shall remain unaffected. The invalid or
ineffective provisions shall be redrafted or replaced in such a way
that they correspond as closely as possible to the intended purpose
of the agreement. The same applies in the event of contractual loopholes. This contract is governed by German law. The exclusive
place of jurisdiction is Hamburg if the customer has no general
place of jurisdiction in Germany, is a trader, legal person under
public law, or a special fund under public law.
www.exidegroup.com 1
Conditions for purchasing
(Status: January 2026)
I.) Scope, General
1.) Our conditions of purchase shall apply exclusively; we (hereinafter referred to as “customer†) do not recognize supplier's terms and conditions in contradiction to or deviating
from our conditions unless we expressly approve of these in written form. Our conditions of purchase shall also apply if we accept delivery by the supplier without reservations
even if we are aware of supplier terms and conditions in contradiction to or deviating from our Conditions of Purchase.
2.) Our conditions of purchase apply also to all future business transactions with the supplier even if they are not expressly agreed again.
3.) Individual agreements and specifications in our orders take precedence over these Conditions for Purchasing.
II.) Quotations, Acknowledgements
1.) The contractor will send an order confirmation to the customer within one week of receipt of the order, otherwise the customer is entitled to a right of withdrawal, from which
the customer can make use within another week, if the contractor ‘s order confirmation has not yet been received until the customer's revocation.
2.) Deviations, changes or additions to the order by the order confirmation are only part of the contract if they are confirmed in writing by the customer. The customer is bound
by the general terms and conditions of the contractor only insofar as they are in accordance with his terms or he has agreed to them in writing. The acceptance of deliveries
or services as well as payments does not imply consent.
3) Before accepting the order, the contractor shall inform us of obvious errors (e.g. spelling or calculation errors) and incompleteness of the order including the order documents
for the purpose of correction or completion. Otherwise the contract shall be deemed not to have been concluded.
III.) Prices, Invoicing, Payments, Rights of set-off and retention
1.) The agreed prices are binding (fixed prices). Unless otherwise agreed in the individual case, the prices cover all services and ancillary services of the contractor (e.g.
assembly, installation), that belong to the fulfillment of the contractual obligation as well as all ancillary costs (e.g. packaging, transport costs, transport insurance).
2.) Legal VAT is included in the price, if it is not shown separately.
3.) The order number must be indicated on the invoice to be submitted (the billing address is generally: Exide Technologies Energy Solutions GmbH, Im Thiergarten, 63654
Büdingen).
4.) Goods/Services recipient is the respective Exide location.
5.) Payments are made after acceptance or receipt of the delivery/service including complete and contractual documentation and after receipt of an auditable invoice within
30 days. Payments are made in the form of a transfer, whereby the payment/transfer can also be made by a third party or another group company appointed by the customer
("Payment on behalf of"). Payments do not imply acceptance of the goods or services as contractual.
6.) The customer shall be entitled to rights of set-off and retention to the extent provided by law.
7) The contractor shall only have a right of set-off or retention on the basis of counterclaims that are assessed in a legally binding judgment or are undisputed.
IV.) Performance, performance time, contractual penalty for performance disturbances, sub-suppliers
1.) The contractor shall bear the procurement risk for its services, unless otherwise agreed in the individual case.
2.) The delivery dates and deadlines stated in the order are binding and refer to the receipt of the goods at the place of the shipping address.
3.) If the contractor does not perform or does not perform within the agreed delivery time or is in default, the rights of the customer - in particular to rescission and damages -
shall be determined in accordance with the statutory provisions. The customers’ claims under paragraph 5 below shall remain unaffected.
3.) The contractor shall be in arrears exceeding the agreed delivery dates without the need for a separate reminder.
4.) The contractor is obliged to inform the customer immediately and in writing of the reasons for and the duration of any noticeable delays in the provision of services or the
rectification of the service. If he does not do so, he shall replace the damage resulting from the failure.
5.) In the case of delayed delivery attributable to him, the Contractor shall bear all damages resulting from the delay, in particular the additional costs of a replacement delivery
by third parties.
6.) In case the contractor is responsible for the delay a contractual penalty of 0.2% of the net order value in respect of the delayed part of thedelivery is payable per working
day but not exceeding 5% of the total order value (NET). The customer can claim the contractual penalty until the final invoice is due for payment. Claims for compensation




######



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ssPaCr1EhFTbHEc8wvXeyLXRJYR...@jcmtjhmgzugkdpud-zsnlrssn.imf.org
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Aq1tKLS73gPwAUiEubw1cmzMvKc...@jcmtjhmgzugkdpud-zsnlrssn.imf.org


15. Further provisions
15.1 The contracts (including these Terms & Conditions) shall replace all earlier arrangements, correspondence, declarations, negotiations, and agreements between the parties in relation to the subject of the respective contracts, unless express reference is made to
these in the contracts in question. This also applies to quotations,
calls for tender, and specifications.
15.2 Changes and additions to agreements must be in text or written
form in order to be considered valid. This applies, in particular, to
changes to the requirement of written form itself. The options to
make changes to the Terms & Conditions in accordance with 1.2 and
1.3 and to the prices under 4.2 remain unaffected.
15.3 Should individual or multiple provisions of the respective
contracts (including these Terms & Conditions) be or become
ineffective or invalid or should a loophole emerge, the validity of
the remaining provisions shall remain unaffected. The invalid or
ineffective provisions shall be redrafted or replaced in such a way
that they correspond as closely as possible to the intended purpose
of the agreement. The same applies in the event of contractual loopholes. This contract is governed by German law. The exclusive
place of jurisdiction is Hamburg if the customer has no general
place of jurisdiction in Germany, is a trader, legal person under
public law, or a special fund under public law.
www.exidegroup.com 1
Conditions for purchasing
(Status: January 2026)
I.) Scope, General
1.) Our conditions of purchase shall apply exclusively; we (hereinafter referred to as “customer†) do not recognize supplier's terms and conditions in contradiction to or deviating
from our conditions unless we expressly approve of these in written form. Our conditions of purchase shall also apply if we accept delivery by the supplier without reservations
even if we are aware of supplier terms and conditions in contradiction to or deviating from our Conditions of Purchase.
2.) Our conditions of purchase apply also to all future business transactions with the supplier even if they are not expressly agreed again.
3.) Individual agreements and specifications in our orders take precedence over these Conditions for Purchasing.
II.) Quotations, Acknowledgements
1.) The contractor will send an order confirmation to the customer within one week of receipt of the order, otherwise the customer is entitled to a right of withdrawal, from which
the customer can make use within another week, if the contractor ‘s order confirmation has not yet been received until the customer's revocation.
2.) Deviations, changes or additions to the order by the order confirmation are only part of the contract if they are confirmed in writing by the customer. The customer is bound
by the general terms and conditions of the contractor only insofar as they are in accordance with his terms or he has agreed to them in writing. The acceptance of deliveries
or services as well as payments does not imply consent.
3) Before accepting the order, the contractor shall inform us of obvious errors (e.g. spelling or calculation errors) and incompleteness of the order including the order documents
for the purpose of correction or completion. Otherwise the contract shall be deemed not to have been concluded.
III.) Prices, Invoicing, Payments, Rights of set-off and retention
1.) The agreed prices are binding (fixed prices). Unless otherwise agreed in the individual case, the prices cover all services and ancillary services of the contractor (e.g.
assembly, installation), that belong to the fulfillment of the contractual obligation as well as all ancillary costs (e.g. packaging, transport costs, transport insurance).
2.) Legal VAT is included in the price, if it is not shown separately.
3.) The order number must be indicated on the invoice to be submitted (the billing address is generally: Exide Technologies Energy Solutions GmbH, Im Thiergarten, 63654
Büdingen).
4.) Goods/Services recipient is the respective Exide location.
5.) Payments are made after acceptance or receipt of the delivery/service including complete and contractual documentation and after receipt of an auditable invoice within
30 days. Payments are made in the form of a transfer, whereby the payment/transfer can also be made by a third party or another group company appointed by the customer
("Payment on behalf of"). Payments do not imply acceptance of the goods or services as contractual.
6.) The customer shall be entitled to rights of set-off and retention to the extent provided by law.
7) The contractor shall only have a right of set-off or retention on the basis of counterclaims that are assessed in a legally binding judgment or are undisputed.
IV.) Performance, performance time, contractual penalty for performance disturbances, sub-suppliers
1.) The contractor shall bear the procurement risk for its services, unless otherwise agreed in the individual case.
2.) The delivery dates and deadlines stated in the order are binding and refer to the receipt of the goods at the place of the shipping address.
3.) If the contractor does not perform or does not perform within the agreed delivery time or is in default, the rights of the customer - in particular to rescission and damages -
shall be determined in accordance with the statutory provisions. The customers’ claims under paragraph 5 below shall remain unaffected.
3.) The contractor shall be in arrears exceeding the agreed delivery dates without the need for a separate reminder.
4.) The contractor is obliged to inform the customer immediately and in writing of the reasons for and the duration of any noticeable delays in the provision of services or the
rectification of the service. If he does not do so, he shall replace the damage resulting from the failure.
5.) In the case of delayed delivery attributable to him, the Contractor shall bear all damages resulting from the delay, in particular the additional costs of a replacement delivery
by third parties.
6.) In case the contractor is responsible for the delay a contractual penalty of 0.2% of the net order value in respect of the delayed part of thedelivery is payable per working
day but not exceeding 5% of the total order value (NET). The customer can claim the contractual penalty until the final invoice is due for payment. Claims for compensation




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15. Further provisions
15.1 The contracts (including these Terms & Conditions) shall replace all earlier arrangements, correspondence, declarations, negotiations, and agreements between the parties in relation to the subject of the respective contracts, unless express reference is made to
these in the contracts in question. This also applies to quotations,
calls for tender, and specifications.
15.2 Changes and additions to agreements must be in text or written
form in order to be considered valid. This applies, in particular, to
changes to the requirement of written form itself. The options to
make changes to the Terms & Conditions in accordance with 1.2 and
1.3 and to the prices under 4.2 remain unaffected.
15.3 Should individual or multiple provisions of the respective
contracts (including these Terms & Conditions) be or become
ineffective or invalid or should a loophole emerge, the validity of
the remaining provisions shall remain unaffected. The invalid or
ineffective provisions shall be redrafted or replaced in such a way
that they correspond as closely as possible to the intended purpose
of the agreement. The same applies in the event of contractual loopholes. This contract is governed by German law. The exclusive
place of jurisdiction is Hamburg if the customer has no general
place of jurisdiction in Germany, is a trader, legal person under
public law, or a special fund under public law.
www.exidegroup.com 1
Conditions for purchasing
(Status: January 2026)
I.) Scope, General
1.) Our conditions of purchase shall apply exclusively; we (hereinafter referred to as “customer†) do not recognize supplier's terms and conditions in contradiction to or deviating
from our conditions unless we expressly approve of these in written form. Our conditions of purchase shall also apply if we accept delivery by the supplier without reservations
even if we are aware of supplier terms and conditions in contradiction to or deviating from our Conditions of Purchase.
2.) Our conditions of purchase apply also to all future business transactions with the supplier even if they are not expressly agreed again.
3.) Individual agreements and specifications in our orders take precedence over these Conditions for Purchasing.
II.) Quotations, Acknowledgements
1.) The contractor will send an order confirmation to the customer within one week of receipt of the order, otherwise the customer is entitled to a right of withdrawal, from which
the customer can make use within another week, if the contractor ‘s order confirmation has not yet been received until the customer's revocation.
2.) Deviations, changes or additions to the order by the order confirmation are only part of the contract if they are confirmed in writing by the customer. The customer is bound
by the general terms and conditions of the contractor only insofar as they are in accordance with his terms or he has agreed to them in writing. The acceptance of deliveries
or services as well as payments does not imply consent.
3) Before accepting the order, the contractor shall inform us of obvious errors (e.g. spelling or calculation errors) and incompleteness of the order including the order documents
for the purpose of correction or completion. Otherwise the contract shall be deemed not to have been concluded.
III.) Prices, Invoicing, Payments, Rights of set-off and retention
1.) The agreed prices are binding (fixed prices). Unless otherwise agreed in the individual case, the prices cover all services and ancillary services of the contractor (e.g.
assembly, installation), that belong to the fulfillment of the contractual obligation as well as all ancillary costs (e.g. packaging, transport costs, transport insurance).
2.) Legal VAT is included in the price, if it is not shown separately.
3.) The order number must be indicated on the invoice to be submitted (the billing address is generally: Exide Technologies Energy Solutions GmbH, Im Thiergarten, 63654
Büdingen).
4.) Goods/Services recipient is the respective Exide location.
5.) Payments are made after acceptance or receipt of the delivery/service including complete and contractual documentation and after receipt of an auditable invoice within
30 days. Payments are made in the form of a transfer, whereby the payment/transfer can also be made by a third party or another group company appointed by the customer
("Payment on behalf of"). Payments do not imply acceptance of the goods or services as contractual.
6.) The customer shall be entitled to rights of set-off and retention to the extent provided by law.
7) The contractor shall only have a right of set-off or retention on the basis of counterclaims that are assessed in a legally binding judgment or are undisputed.
IV.) Performance, performance time, contractual penalty for performance disturbances, sub-suppliers
1.) The contractor shall bear the procurement risk for its services, unless otherwise agreed in the individual case.
2.) The delivery dates and deadlines stated in the order are binding and refer to the receipt of the goods at the place of the shipping address.
3.) If the contractor does not perform or does not perform within the agreed delivery time or is in default, the rights of the customer - in particular to rescission and damages -
shall be determined in accordance with the statutory provisions. The customers’ claims under paragraph 5 below shall remain unaffected.
3.) The contractor shall be in arrears exceeding the agreed delivery dates without the need for a separate reminder.
4.) The contractor is obliged to inform the customer immediately and in writing of the reasons for and the duration of any noticeable delays in the provision of services or the
rectification of the service. If he does not do so, he shall replace the damage resulting from the failure.
5.) In the case of delayed delivery attributable to him, the Contractor shall bear all damages resulting from the delay, in particular the additional costs of a replacement delivery
by third parties.
6.) In case the contractor is responsible for the delay a contractual penalty of 0.2% of the net order value in respect of the delayed part of thedelivery is payable per working
day but not exceeding 5% of the total order value (NET). The customer can claim the contractual penalty until the final invoice is due for payment. Claims for compensation