Mac Repair Centre in Mumbai

[Vikas]

Hi,

is there any reliable repair service for iMacs in Mumbai, OTHER THAN authorised service centers? Need to get an out-of-warranty iMac fixed at a reasonable cost.

Thanks

[harish]

Hi All,

 

I would like to share Our details for Getting Fix an Apple Products .

 

We are doing Component Level Repair for Out Of Warranty  Apple Products from more than  13 years. Our base office Details are given below.

 

Company - Uttkarsh InfoTech - 73 – A Shah Pur Jat Near Siri Fort Stadium New Delhi – 110049.

 

Contact Details are : 9968070301.

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[onekerato.com]

The best place to buy a ticket in black is in front of the theatre… so... catch an engineer leaving the authorized service center and ask if he can fix your iMac :-)

-- 

Jose John

www.onekerato.com

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[LM-China off]

Hi ,

I am really sorry but this attitude is not going to see us go long way .  So sad educated Indians behave like this .

We(laptopsmumbai.com)  are a service center too and our engineers get offers like these always , do u guys realize how tough it is for an entrepreneur to run a business fairly in India ?

Businesses resort to lots of cheating too , because customers often dont understand that good service needs money to sustain , we pay our employees way too well so it is impossible for others to tempt them but customers only care how to get it done cheap ethically or unethically. If only focus is saving money we will become a nation of thugs ..

So  my humble suggestion is look for alternative repair centers to save money  which is ok and there are some good ones too in most cases just say u want to be there when the laptop is repaired anyone honest shouldn't have a problem with that.

 but dont encourage such engineers  who are being unethical to their organisations   and remember that u found him because someone invested a lot of money to build that authorized center and not because this guy spend on advertising himself that u could find him , so it is stealing .

sorry more than 2 cents here but I really feel  too strongly that educated Indians should take a stand and put their foot down enough is enough , money is not everything ethics matter too atleast when u can clearly afford to 

Nik

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Laptop Motherboards , ics , drives , batteries , adaptors , lcds , keyboards , hinges , jacks etc
Msn: bh_n...@hotmail.com
Phone: 0086-13428997050

[Dr Neeraj Bijlani]

Yes I totally agree with you and we should get our devices repaired at centres only and not by some engineer who has left a job because as the saying goes 

Sasta roye bar bar 

Mahenga roye ek Bar 

Sent from Neerajs iPhone 5 

[Kaustubh Kulkarni]

Let's not have any affordability tag to Ethics….it goes beyond….This HAS to be followed by all and sundry if we have to change India!!!!

Glad to note of some amongst us who have realised this and pushing for it relentlessly!!! Kudos to them….

Kaustubh

On 26-Sep-2013, at 12:29 PM, LM-China off <laptop...@gmail.com> wrote:

[Prem]

I, too, totally agree with Nik. Moonlighting tantamounts to cheating the company. And customers who encourage it are stealiing.

Besides the cost of specialised equipment / tools, qualified engineers also have to be certified regularly at a cost of USD 50 to USD 250 per certification. 

There IS a large cost involved in maintaining a professional service centre.

Best Regards,

Arun Nath

**************************************************

AMT

S-2 Green Park Extn Market

Uphaar Complex, New Delhi  110016

ph: (011) 4647-6600

**************************************************

130 Qutab Plaza, DLF City Phase 1, Gurgaon  122002

ph : (0124) 499-5360

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www.anymac.biz

[Apple Singh]

Dear Sir , I Will Be Please To Have Word With You We Are into Repair For Apple Products Like iPhone,iPad,Macbook Pro,iMac etc . We Even Provide Other Laptop Repair & Services We Assure You that We will Provide our Best Service Regards www.Applesingh.co.in www.facebook.com/ApplesinghMumbai 9833550454

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[Akbar Abdulali]

Well said. It is the short term view for everything – whether it is breaking a red light or trying to save a rupee at any cost – that is holding this country back.

Akbar Abdulali

Faiz & Co

+91 22 23421724

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[Rishi]

On Thu, Sep 26, 2013 at 2:23 PM, Akbar Abdulali <ak...@faizcoy.com> wrote:

that is holding this country back

Wow. Sounds very patriotic. :)

[Rishi]

On Thu, Sep 26, 2013 at 12:29 PM, LM-China off <laptop...@gmail.com> wrote:

do u guys realize how tough it is for an entrepreneur to run a business fairly in India ?

Hmm. I understand that it is unfair to do this, but are you saying all entrepreneur's run their business fairly? :)

Please notice the smiley at the end of my question. Don't take it personally. It's a joke. :)
No response needed.

[ricky...@gmail.com]

So Abker, how can we take our country forward. These things will keep on happening we all understand and know that. How do we intend to change things.

We all can always complain about the state and way things are happening......nothing new!! Intent.....Will.....paranoia has to change.....all of us only crib and cry....final question is who is going to bring in the change???

Sent from BlackBerry® on Airtel

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From: Akbar Abdulali <ak...@faizcoy.com>

Sender: imug-...@googlegroups.com

Date: Thu, 26 Sep 2013 14:23:00 +0530

To: <imug-...@googlegroups.com>

ReplyTo: imug-...@googlegroups.com

[Rishi Talreja]

+1

— Rishi Talreja

Sent from my iPad

[Rishi Talreja]

I've been to a service centre four times for my one MBP in 2 years. Logic board, keyboard, SD card reader, Super drive and power brick replacement in warranty and battery replacement out of warranty. My battery died, it swelled bringing my trackpad up making it almost unusable, before it finished its 1000 cycles. I still payed the full price because it was not in warranty. But that's alright to some extent, it's just money. Did the fix my issue every time? Yes. Did they do it on time in every case? Yes. Did they act ethically and professionally, not overcharging or making unnecessary replacements? They most certainly did. 

Why don't I still feel very good about it? For two reasons,

1. A new MBP comes in multiple times for different issues during its first year, there must be something wrong either with the device or with the way it was handled. Now, I am not the most protective about my devices as in I don't put on cases and covers for protection, but I not very careless about an expensive piece of machinery either, there were no physical damages, dropping or liquid spills. Now, in the feedback there's always a point for timeliness, information, etc. but there isn't any for warmth. Of course, that cannot be quantified but it still is necessary. I've worked for a call centre before dealing with the internet issues of UK folks and if I learned anything from that was that a friendly and warm attitude goes a long way in calming down people even when there's nothing you can do about something like an area wide internet outage. I am not saying the people I dealt with were rude or unprofessional, not at all. 

But I didn't feel like they understood my problem and went "out of their way" to do something about it. 

2. Apple. One does not need to go any far to learn how to provide a world class service. We read about it all the time in the news and may be that is why we have such high expectations from the service folks too. And until Apple manages to setup stores here, the third party ones have to find a way to not only emulate them in the best possible way but also to change and adapt a few practices to suit us Indians. We as consumers are quite different from those in the states. 

One does not need a lot to do both these things. One just needs to look in the right direction with the right attitude. Kudos to those who service people well but keep in mind there's always room for improvement. And I always believe in "will over skill" that's why I think it won't be difficult to do if someone really wants to do it. 

— Rishi Talreja

Sent from my iPad

[arvind]

Yes u r right rishi, 

My I pad was in warranty but I got battery issue after update and I had send it to imagine store worli, store person keep my Ipad 2 week and every time I called them at last they told me I want get replacement due to 2mm dent was in corner of iPad so I sold it out in less then half prize, 
Then person who brought it from me got a replacement from other service centre due to his setting so what is the meaning of warranty and go to authorised service centre at that time for me out side repairing was only solution 

Thanks arvind mistry 
Sent from my iPhone 5

[Akbar Abdulali]

Each and every one of us has to contribute to making the world better. Why do things run more smoothly and with less stress in London or Singapore? Its just a much larger percentage of the population doing every small act with greater awareness of every one around them.

Akbar Abdulali

Faiz & Co

+91 22 23421724

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[Kaustubh Kulkarni]

In my opinion "Now, in the feedback there's always a point for timeliness, information, etc. but there isn't any for warmth." - this is missing.

Empathy goes a long way in showing the customer "we care"…..

Practising this should be the first priority….

Kaustubh

[Harpal Selhi]

I agree with your point of view but I shall further suggest that make repair n service reasonable so that your customers don't look for other options e.g. Toyota cars have least maintenance n cheapest service, so thei engineers who left or thrown off, they call me for AC service etc I refuse n only get everything at Authorised dealer

Apple service is way too expensive!!!

Regards

Harpal

Next time you are driving, keep this in mind:

"Honk if you love Jesus, text if you want to meet him!"

Sent from my iPhone

On 26-Sep-2013, at 12:29, LM-China off <laptop...@gmail.com> wrote:

[Harpal Selhi]

There seems to be some problem in apple products launched in India as it is often I read or listen about problems with MBP n iPad n less than satisfactory service.

In US if your machine went to service center twice, replacement is the answer.

Here it is less than satisfactory.

I had a problem with my iPhone, it was replaced once n second time engineer told me liquid damage but I stuck to my word as there had been no liquid damage.

It involved lot of calling at CC n them Singapore office, finally I got replacement.

Regards

Harpal

Next time you are driving, keep this in mind:

"Honk if you love Jesus, text if you want to meet him!"

Sent from my iPhone

[LM-China off]

Hi ,

This is one point I totally agree , India needs to grow Chinese way and not Europe or US way where premium support is   expensive (most of our educated people believe in american model instead of our asian neighbour about who people just know that they only produce cheap stuff which is true but not the full truth)

China is a price market too , people do pay a huge premium for products but dont pay huge premium for service .

This is not great business sense ? 

 but because of scale in countries like India you can still make very handsome profits if you keep your operating margins low .

I am trying this model right now by selling on ebay cheapest all over India , for some products but because we are trying something that people are not familiar with in India so we have another branding challenge to solve where people really trust us that despite being cheap we are not selling bad products.

http://www.ebay.in/itm/APPLE-MACBOOK-PRO-UNIBODY-13-3-FRONT-LCD-SCREEN-GLASS-A1278-A1342/181205826491?ssPageName=WDVW&rd=1&ih=008&category=95393&cmd=ViewItem#ht_2463wt_1293

 http://www.ebay.in/itm/Mini-MicroSD-TF-Metal-Card-Reader-in-Pen-Drive-Shape/181212059970?ssPageName=WDVW&rd=1&ih=008&category=43448&cmd=ViewItem#ht_3425wt_1293

http://www.ebay.in/itm/HIGH-QUALITY-RED-CYAN-BLUE-ANAGLYPH-3D-PLASTIC-GLASSES-/181215487957?pt=LH_DefaultDomain_203&hash=item2a3148e7d5&_uhb=1#ht_2704wt_1293

On each of the products above we have cheapest pan India price we could even list original apple adaptors and other stuff  cheapest but we thought lets us list cheaper products like 3d glasses , card readers which people will give us a chance and when they try us they will know we really are selling excellent products with great service and still cheapest and then go to list premium products.


How much this model succeeds I dont know yet too , we are not too big a company to make a statement as yet and change Indian business environment but 

if companies like Apple /Toyota and such large cos  these guys drive this message India will have a different business environment where things will get automatically disciplined .

So it really is a great point Harpal Seth ji  ++++ from my side.

Regards

Nik