Unprofessional behavior of class admin

Raman Kumar

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Jul 22, 2014, 1:41:42 AM7/22/14

to sapna rakesh, Exam Dept, atma...@imtcdl.ac.in, man...@imtcdl.ac.in, imt-cdl-pgd...@googlegroups.com

Dear IMT CDL Coordinators, faculty members and Exam dept.

I would like to draw your attention towards the unprofessional behavior of class admin (Person responsible for enabling web cam link and monitor) during internet based exam.

Today I was appearing for my 3rd Sem IMT-120/BRM exam and logged in as per the scheduled time of22 Jul, 9.00 AM IST/ 21 Jul 11.30PM Eastern US time. At that time there was no class admin neither the webcam link was enabled (please see the screen shot attached). I waited for few more minutes after stating the same in the chat window, but there was no response so I started my exam. The class admin joined late (not sure when) and then posted a message that "Mr. Raman, put ur face on camera, ON ur webcam, this is for ur information that till u r not visible to us,,ur paper will not be considered."

I am not sure that even if he/ she is aware that the software has been designed like that once the exam starts, the examinee will not be able to see any thingother than examination screen (including messages posted by admin) .

And for me this has not happened for the first time. Earlier also, I have been given such threats by class admin for cancelling my papers, where as the trith is that they themselves come late and no web cam link is enabled when I start my exam. I have already informed about such behavior earlier also to Ms Mani Mala & Mr Amit in exam dept.

This my humble request all IMTCDL coordinators/ Faculty Members and Senior Exam dept personnel to please ask class admin that such type of behavior does not look good for a professional institute like IMTCDL.

I am attaching my chat logs with class admin and the adobe connect screen shots which I have taken before the start of exam.

Hope none of my papers should get canceled.

Regards,

Raman

Raman_chat log dt 12 Jul IMT-79.txt

Raman Exam 12 Jul IMT-79.png

Raman Exam 16 Jul IMT-12.png

Raman Exam 21 Jul IMT-120.png

Raman_Chat with Class admin 21-22 Jul IMT120-BRM.txt

Krishna Goli

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Jul 22, 2014, 9:58:33 AM7/22/14

to Raman Kumar, sapna rakesh, Exam Dept, atma...@imtcdl.ac.in, man...@imtcdl.ac.in, imt-cdl-pgd...@googlegroups.com

I echo Raman on this. The admin must know that people cannot see his/her messages when they are writing the exam. And his communications on the chat window.

He or she must realise that whoever is going through this is already experienced in various industries cannot tolerate such kind of behaviour. Please do the needful ASAP before this creates a larger impact.

Regards

KK

<Raman_chat log dt 12 Jul IMT-79.txt>

<Raman Exam 12 Jul IMT-79.png>

<Raman Exam 16 Jul IMT-12.png>

<Raman Exam 21 Jul IMT-120.png>

<Raman_Chat with Class admin 21-22 Jul IMT120-BRM.txt>

Rajeev Marwah

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Jul 23, 2014, 2:45:11 AM7/23/14

to Krishna Goli, Raman Kumar, sapna rakesh, Exam Dept, atma...@imtcdl.ac.in, man...@imtcdl.ac.in, imt-cdl-pgd...@googlegroups.com

I am in line with Raman & Krishna & Support their views.

There is certainly deterioration in handling student queries & offering them feasible solutions.

We expect admin & other honourable faculty & non faculty members to take immediate actions to fill up these invisible cracks & if not done immediatly will create greater damage beyond controls

IMT being a leading management institute should set examples to its students about customer care & its resolutions.