Role:
CRM Architect- Financial services cloud
Client: Citizen’s bank
Location: Johnston, Rhode Island (3 days to
work from office)
Desired skills & Experience:
The ideal candidate will have 15+
years’ experience in IT/Management Consulting Services and CRM projects. This individual must be passionate about
Dynamics CRM, has excellent communication and interpersonal skills,
multi-tasking capabilities as well as a bachelor’s and/or master’s degree in
computer science, Information Systems, or a related field. The candidate
must have a strong skillset with analysis, design and architecture, and
scoping CRM solutions deployment of Microsoft CRM.
Must have: The candidate
must have Microsoft Dynamics 365 CRM experience working on cloud. Have min 2
projects as Architect. Should have solid experience and knowledge of
cloud. Should have experience on financial services cloud.
Job Description:
·
15+ years of
experience in CRM
- Extensive
experience of Architect working on Dynamics CRM projects - experience in
architecture, designing and delivering technical solutions on customer
projects and have hand-on customer and stakeholder engagement experience.
- Able to provide
technical input and oversight to ensure successful project delivery
Dynamics CRM development team. In addition, Dynamics CRM migration,
integration with middleware is essential.
- Applications
Development, design, and customer stakeholder management.
- Acting as a
Architect / design role to be expected to have an excellent level of
knowledge of software design and software development with the Dynamics
CRM Online technology stack - including Power apps Portals.
- Based on
requirements, provide technical analysis, and recommend solutions and
approaches to accommodate constantly changing business requirements.
- Writing
specifications and providing technical analysis documents.
- Knowledge and
experience on CRM and Power Portal deployments from environment to another
environment is essential.
- Knowledge of Azure.
- Experience in a client-facing role;
liaising with clients and participating in requirements gathering and
design workshops.
- Solving complex, multi-app CRM
projects
- Designing and building CRM Plugins,
Javascript Libraries
- Designing and building custom and
complex workflows
- Designing and building enterprise
solutions
- Knowledge with XRM Toolset, CRM SDK
- Knowledge of third-party apps like
Unified Service Desk.
- Building SSRS reports / Power BI
reports
- Experience in Power Platform
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