Enterprise Additional.driver

[Jenine Killebrew]

Proofof insurance is located in the glove compartment or on the windshield of all contract rental cars. In the event you need to provide proof of insurance, inform the individual asking that you are renting under a corporate rate which includes the insurance and show the above "proof of insurance" document.

If a contract vendor does not have the reserved vehicle type available when a traveler arrives at the rental location with a confirmed reservation, the vendor is required to: provide the traveler a free upgrade to the next higher vehicle class, if available; or acquire a comparable vehicle for the traveler from another contract vendor, if possible, or from a non-contract company. In either instance, the rental car vendor must pay any cost difference.

If the counter person you are dealing with will not do this, ask to speak with the location manager. If you still do not get this assistance, call the vendor's customer service contact or call our office (if it is during normal business hours). If for some reason you can't do this at the time of the rental, contact our office as soon as possible after your trip. We will get you a refund or reach a resolution that is satisfactory to the traveler. And, we will request the vendor develop procedures to correct the deficiency from occurring in the future.

If you rent a vehicle from a non-contract rental car vendor, insurance may or may not be included in the base rental rate. Inquire at the time of rental if the contract insurance coverage is included. If it is not, you must purchase the LWD and Liability insurance. If you need to use a non-contract rental car vendor under an allowable exception, LDW and Liability insurance charges will be reimbursed by the Comptroller. Liability insurance supplement, Personal Accident insurance, Safe Trip insurance, or Personal Effects insurance are not reimbursable. (Please refer to Textravel, a Web resource published by the Comptroller of Public Accounts.)

If you rent a vehicle from a contract rental car vendor using a rate other than the State of Texas Contract Rate (e.g., a promotional rate), the insurance may not be included. You MUST request the State of Texas Contract Rate and provide the proper rate identifier code in order to receive the insurance coverage and the services provided in the state's contract.

Only lower rates that are offered to the general public constitute a valid exception to using the contract vendors. These lower rates that meet the needs of the state agency must provide the same services as the contract rates. Sometimes non-contract rental car vendors will offer the same or lower rates JUST to State of Texas business travelers in an attempt to draw business away from the contract vendors. Use of these "matched" rates is not allowable under the travel rules.

Before renting a vehicle, check with your entity's travel coordinator to find out the method of payment that has been established for your entity. If you get to the rental counter without this information, you may not be able to obtain a vehicle.

In accordance with the rental car contracts, the following types of cars in the car classes are standard for the State of Texas contract. The contract vendors must include these types of cars or similar models in the car classes. The traveler may pay a higher rate for a particular car if the vendor has classified the car type in a higher car class.

Hertz: In case of an accident, promptly and properly report any accident, theft or vandalism involving the Car to Hertz and to the police in the jurisdiction in which such incident takes place. You should obtain details of witnesses and other vehicles involved and their drivers, owners and relevant insurances wherever possible. If You or any Authorized Operator receive any papers relating to such an incident, those papers must be promptly given to Hertz. You and any Authorized Operators must cooperate fully with Hertz's investigation of such incident and defense of any resulting claim. FAILURE TO COOPERATE FULLY MAY VOID ALL LIABILITY PROTECTION, PAI/ PEC, LIS, LDW AND PDW. You and any Authorized Operators authorize Hertz to obtain any records or information relating to any incident, irrevocably and unconditionally consent and submit to the jurisdiction of the courts of the jurisdiction in which the incident occurs and waive any right to object to such jurisdiction.

Enterprise: In case of an accident, renter should notify the police and the rental location immediately. The renter should obtain the name of the investigating police department, the name, address, license and tag number and insurance carrier and policy number of the other vehicle's operator. Enterprise may provide a substitute vehicle if one is needed.

Hertz: Hertz offers International rental rates. Under this agreement Hertz will offer a percentage discount off of the published rates for Canada. Mexico-Rentals need to be approved by location. Please do not drive Hertz vehicles into Mexico without prior approval.

Enterprise: Rentals driven into Canada have no additional charge and all coverages are valid while traveling in Canada. Rentals available in 240 Canadian locations with varying coverages. Contact location for details of coverages. Rentals driven into Mexico require the purchase of Mexico insurance which can be charged to a direct bill account or a credit card. Locations in Mexico are not participating in the contract.

Enterprise: Driving recklessly or while legally intoxicated or under the influence of any illegal drug or chemical; engaging in a speed contest; engaging in a criminal act in which the rental vehicle's usage is substantially related to the nature of the criminal activity; towing or pushing anything; unauthorized use of rental vehicle outside the US or Canada; or rental vehicle is driven by an unauthorized driver.

Enterprise: Participating suburban locations will provide pick up service or transportation for the traveler to and from the traveler's work location and/or home with advance notice to the closest rental location.

Contractor shall provide a toll-free roadside assistance number 24-hours a day, 365 days a year. Contractor roadside assistance shall assist customer with problems including but not limited to accidents, lost keys, flat tires or a vehicle breakdown. Contractor will provide this roadside assistance at no additional charge to Customer if the issue is due to no fault of Customer renting the vehicle.

Depending on the need, some services may be assessed fees (including but not limited to lock out, fuel, jump start, etc.). Roadside Assistance is not to be mistaken with Enterprise Roadside Assistance Protection (RAP) or Hertz Premium Roadside Services. All of which is a per day fee charged for services up front whether utilized or not. They are not part of the contract and are not a reimbursable expense.

RAP can be added to online bookings at the branch or can be added to a rental ticket at any time. Please note: If added mid-rental, the renter must return to a designated renting location to have the vehicle inspected before adding RAP.

Hertz: Hertz Basic Emergency Roadside Service is included with every rental to help with occasional mechanical defects that can occur. Cost for services required to remedy customer induced problems or problems resulting from an accident/collision may be passed onto the customer and are outlined in rental contract. The 24 hour ERS telephone number is 1-800-654-5060 and information is displayed on each Hertz vehicle. This ERS department is staffed 24 hours a day and 7 days a week including holidays.

Enterprise: Rentals may be reserved at www.enterprise.com and then click on the corporate accounts section. The traveler must enter the appropriate rate identifier number as listed below on this Web page.

Hertz: Rentals are available to all eligible Customers or Eligible Renters, eighteen (18) years of age and older, without additional charges. For personal rentals, the required age is 20.

Enterprise: Provides the contract insurances at a $10 per day surcharge on vehicles that are driven on any surface other than a state or county maintained road. This surcharge will cover the first $1,000 worth of damage only.

Example 1: The membership code for the city of San Antonio = M0152. Using the above guideline, The Hertz rate identifier for the City of San Antonio is F920152

Example 2: The membership code for Austin Community College = J2270. The Hertz rate identifier for Austin Community College is F952270

Enterprise: Please utilize your State of Texas or Texas Smartbuy Membership rate identifier code. If you have questions, please contact your State Travel Coordinator.

Enterprise: Traveler shall return a vehicle with the same fuel level as the vehicle had at time of pick up unless an alternative fuel arrangement was made at the time of vehicle pick up. Failure to do so will incur additional charges for refueling.

Enterprise: Additional or secondary driver fees are waived for secondary drivers that are traveling with a State employee on official state business. Additional drivers must be at least 18 years of age and present a valid driver's license at the rental location. Secondary drivers could include life partners listed on the same insurance policy.

The District has a limited number of vehicles that may be checked out for school/business use. Please contact Anita Bazan at 4-0200 for availability and details. If a District vehicle is not available, follow the steps below to rent a vehicle from Enterprise or Longhorn.

Enterprise extends their State contract pricing to District employees for personal use. These rates are extended nationwide and may vary out of state. Insurance coverage is not included for personal use. You may make a reservation through the PfISD Reservation Site or at www.enterprise.com. If booking through www.enterprise.com, you will use TX999 as your corporate ID number and TEX for your pin/password. You may have to show your PfISD Employee ID when picking up the vehicle.

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