See your previously identified songs: Click the Shazam icon in the toolbar, click to show your songs, then scroll the list. Songs identified using the Shazam app or on shazam.com do not appear in the list.
All of the above options (done multiple times) have had zero effect and have not resolved my issues. I contacted Apple Support, and they also have been unable to fix the issues. They are saying I should contact Shazam Support, but do not know how to do this, as I was expecting an email, which i never received.
ive just solved it. i dont know what ive just did tbh but as i scrolled through all these conversations i did one crucial thing. i switched off the icloud sync for shazam in settings and now its synced everything!!! give it a few mins and itll show on everything.
Being able to sync your library in Shazam is a great feature and we're glad you had the opportunity to contact Apple. With the steps you've completed thus far and information shared by Apple, reaching out to the Shazam experts directly. You can find their contact options via the link below.
Prior to reaching out to them, you may find the steps listed below helpful. These steps walk through backing up your Shazams to iCloud so you won't lose them and to have access on other devices. You can also find this information and steps outlined in the following article.
I have iphone5s that dont in use. I wanted to try shazam with it, dowloaded older version of shazam bc of ios is 12.5.7 it has icloud synch as newest version, same menu specs etc. not much old I think. I activated shazam icloud sync but still have empty list in it, waited some long, not sych with my recent libraray at last version of shazam. Than I started to recognise new songs, woww! all new songs are synchronized with website library at the same time. Then I checked with my Iphone13Pro ios 16...(latest upd.) these new recognised songs are not shown there. All phones have same icloud id, all same settings, all sync other services over icloud and working and well wifi internet connection.
So older version of shazam with icloud sych option, its working and sync with web site of shazam over icloud. (bc there is no sign in with mail option or google just use apple icloud ID automaticaly when downloading app)
I also have similar problem with itunes Match sync. it is forcing me to use apple music with my old ipad1, ipad2, apple TV 1st ver. All my music library went gray its showing all sync. as normal, nothing missing as visual same number of songs album photoes etc. but they are just not playing with error "item couldnt find". All was ok and working till 2022's last months. At itunes on windows, iphone5s and 13pro, its ok, all sync and workin as normal with Itunes match.
While this isn't a fix for the Shazam.com Library not syncing the latest data from your phone, anyone who is really missing that Export to CSV feature should check out my solution posted in a similar discussion.
Ok, for the benefit of the community, i wanted to provide an update on this. I have figured out that the reason why there is a discrepancy between tracks that are tagged by Shazam iOS APP, and ITUNES, is because Shazam APP tags not only tracks, but also adverts and anything else which may not be complete or officially released. Therefore some tracks may not appear in ITUNES, which means the numbers will ALWAYS be somewhat lower than what is visible in Shazam APP. In fact, not all tagged tracks in Shazam APP, have a "Music" icon next to them.
1) Why if I go to music.apple.com, and login to the website, why do i only see 100 tracks? Really, I would expect to see the same number I see in ITUNES on my PC (Microsoft Store ITUNES software). Is there a limit?
2) The Shazam website is still not visualising additional tunes that I am tagging in the Shazam APP, the sync seems to have stopped. I tried everything. I know that my Shazam APP library is saved on iCloud, i just do not understand why the Shazam APP is no longer updating my Shazam website account.
I believe this to be a bug, as if I request all personal data stored about my profile from the Shazam website, i can the same number of tracks I get on the Shazam website, so I know tht my latest tagged tunes from Shazam APP, aren't actually being saved by Shazam servers (while i am guessing they are just being saved in iCloud). Any idea on this anyone?
Sorry, no answer, just to say I have the same problem. I do not have a subscription to Apple Music, so my iTunes does not reflect the Shazams. My iPhone says I have 652 Shazams and the web account says I have 490. For me, the website library stopped syncing June 21, 2022. I like to use the csv download feature on the website to puruse songs to purchase in iTunes so I can do chord analysis (jazz songs). Although I can listen to the Shazamed song in Spotify, I cannot put the songs in my slow downer software unless I buy them in iTunes. It is a much more difficult world for me now.
Also, assuming someone looses the phone, the Shazam APP that is re-installed I assume will pull the data from your Shazam account. I am unsure about this, because i know Shazam APP data is also saved in iCloud, but still, assuming it can be fully restored, it is still a bug the fact the Shazam website does not match the same number of tracks, and the CSV file is proof of that. Shazam servers have stopped saving new tag ids.
Does anyone know how to get hold of Shazam support or developers, because Apple Music support does not seem able to resolve this issue, nor escalate it. Even trying to report bugs via the Shazam APP iOS itself on Apple Store, redirects to Apple Support. Totally frustrating!
skejja, I can say with confidence that you are not alone in this! I am actually facing the same, where my Shazam app fails to sync with my Apple Music Shazam playlist. I deleted both apps, I installed them again and the issue persists. The phone and the apps are updated (since I redownloaded them after uninstalling). I rebooted the device, tried several connection method (Wi-Fi and cellular) and has failed on all attempts. I do not want to resync my playlist as I have deleted some songs from my Apple Music playlist and by resyncing the two apps Shazam will bring back all the songs which I deleted in the music app but not in Shazam.
Frustrating, because I know the feeling calling support and not knowing that Apple owns Shazam and the reps have no training provided to help on the issues but merely rely on internal articles to help customers.
I've been having the same issue for a long time. My Shazam's website data is cutoff since June 13, 2022. The app doesn't sync to my Music library anymore (My Shazam Tracks playlist), no matter how many times I've reinstalled, logged out and logged in again, etc. all the basic and even intermediate stuff we can do.
As for getting ahold Shazam support, there is no direct Email account so I've tried using twitter and awaiting their response. fingers cross. if you can also message them on twitter also maybe it'll help.
Just redowloaded the two of them and they both worked fine for about 10 minutes, then they both just stopped working again. As i said, shazam doesnt show a bug it just says it cant find a song, but AHA gives me this
image17571015 108 KB
I also have this problem; I think this is due to how Aha works as it only needs around 20 -30 seconds to recognize the song. Also one should not leave the music page while the extension is working.
Note: This extension does not work with microphone.