Error downloading ffmpeg-osx-v3.2.4

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Maryeveh

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Jun 15, 2018, 11:21:08 AM6/15/18
to imageio
Hello, 

I downloaded moviepy and imageio on Mac OS X El Capitan 10.11. After importing imageio in python3 and python2, I use the following command: imageio.plugins.ffmpeg.download() and receive this error:
"Imageio: 'ffmpeg-osx-v3.2.4' was not found on your computer; downloading it now.
Error while fetching file: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:833)>.

Error while fetching file: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:833)>.

Error while fetching file: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:833)>.

Error while fetching file: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:833)>."


I tried the following fixes to solve this:

- download it manually, but it does not install the 3.2.4 version, it installs the 4.0 version. 

- install manually the 3.2.4 version in the plugins folder of imageio. 

- install a ffmpeg-osx-v3.2.4 patch

- autodetect the ffmpeg version in moviepy

- change the ffmpeg version in imageio


None of these helped. How can I get imageio running with ffmpeg?


I would truly appreciate any advice. 


Thanks,


Marie

sergio duque

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Dec 6, 2018, 1:41:09 PM12/6/18
to imageio
Hi Marie hope everything is well.
I'm in the exact same boat! Tried a bunch of things nothing worked.. It's driving me nuts.
Did you get to solve this issue and have any tip you could share or are you still looking for an answer?
Manny thanks!

Sérgio

Maryeveh

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Dec 7, 2018, 3:44:06 PM12/7/18
to ima...@googlegroups.com
Hi Sergio, 

I solved it by installing imageio and following these steps:

cd /Users/<username>/Library/Application\ Support/imageio
mkdir ffmpeg
cd ffmpeg

In addition, for every steps that require python, I used python3.

I hope this will help. 

Best,

Marie



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