V8.2.6.6 wont open CR2 (RAW) files

[Pete Boden]

I am a big fan of Imageglass but have noticed some issues recently. I have just updated from the previous version 8.1.4.18 which had an issue with CR2 files not 'saving as' to JPG.

Unfortunately now the new version (8.2.6.6) will not even display CR2 files anymore.

Hope you can help.

Thanks

Pete

[lifeatt...@gmail.com]

>Unfortunately now the new version (8.2.6.6) will not even display CR2 files anymore.

I had no issue with IG 8.2.6.6 loading a CR2 file from here. You'll probably need to provide an image that fails (and tell us how it fails).

[Pete Boden]

Hi there and thanks very much for your reply. I'm pleased to say that the sample you linked does open in 8.2.6.6 for me and more importantly it will now 'save as' to both .png and .jpg correctly, which was my issue with the previous IG release version.

I will test with further CR2 images that were supplied to me, but this suggests that maybe there was some file corruption with the others I had an issue with. That being said, they did open as expected in the Windows Photos app. However IG remained on a black screen with no 'loading' message and no error.

Thanks again