ImageGlass asks to insert disk D: whenever it starts

[kvadr...@gmail.com]

Hello,

Whenever I start ImageGlass, either by opening any sort of file or by starting the program directly, the only thing that appears on the screen is a popup from igcmd.exe requesting that I insert disk D: into my disk drive. Whichever option I pick ("OK", "Repeat" or even "Cancel"), the popup immediately reopens. I've tried repairing the installation via the installer and manually deleting and installing the program. ImageGlass worked properly previously. I am not sure after what action this problem appeared. After looking through the various configuration files (but not the registry as I don't know where to look) I haven't found any mention of a path that would reference disk D:. The problem persisted after I have manually deleted the LastSeenImagePath setting. The files igcmd.exe and ImageGlass.exe exist. What could have gone wrong?

Unfortunately I have a Russian locale installed so the message is in Russian: "В устройстве нет диска. Вставьте диск в устройство D:." (roughly translated, "Device does not contain a disk. Insert a disk into device D:."). The title is "igcmd.exe - Диск отсутствует" ("Disk missing").

Thank you.

[Anon Mouse]

You don't mention which version of ImageGlass you are using.

I'd seen this (or a similar) problem in the past, and thought I fixed it. You might take a look at Issue #360 in Github, and tell me if it looks like the same problem. 

For me, I could cause the problem by the following steps:

1. Have a DVD mounted in drive D:

2. Run image glass, view some images

3. Eject the DVD (un-mount drive D:)

And on next time running ImageGlass, I'd get the "no disk" errors.  A Windows reboot seemed to fix it, until next time.

I attempted an IG repair which should have been released in IG 6.0.12.29 - if you're using that or the 7.0.7.26 release, then I probably need to revisit this issue.

Let us know ... Thanks!

 

P.S. - Oh yeah, try disabling the "check for update" setting in IG - Settings, General.

[kvadr...@gmail.com]

Thank you for your response and sorry for the long pause.

I am using version 7.0.7.26, the latest as of writing. While I have a disk drive installed, I do not remember using it since installing ImageGlass, although I could've forgotten. This problem has persisted through several reboots.

Fortunately, I have gotten my hands on a DVD and simply inserting it into the drive seems to have fixed the problem - IG works normally with and without the drive now.

If needed, I can send the related logs as long as someone tells me where to look for them.

воскресенье, 24 ноября 2019 г., 18:39:27 UTC+3 пользователь Anon Mouse написал:

[Anon Mouse]

Thank you for the update! This one has been a mystery to me. Since you mentioned it is with "igcmd.exe", not ImageGlass.exe, then it seems my fix was incomplete.  I'll work on that.

I wish I could tell you where the logs were, but alas, we don't have any ...

My apologies for the inconvenience. I'm glad you were able to work around it!

Kevin

[Phap Duong]

This bug was fixed in ImageGlass Moon: https://imageglass.org/moon