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Interactive Media Ads SDK
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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
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Arslan Hassan
8 ott
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi, So basically, we have already integrated Google IMA SDK and some of our Ads are now coming from a
da leggere,
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi, So basically, we have already integrated Google IMA SDK and some of our Ads are now coming from a
8 ott
Gurveer Singh
, …
IMA SDK
6
8 ott
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
da leggere,
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
8 ott
Abilash G
,
IMA SDK
2
7 ott
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
da leggere,
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
7 ott
Gunjan Srivastava
,
IMA SDK
2
7 ott
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
da leggere,
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
7 ott
Tuấn Phạm Đình
,
IMA SDK
5
4 ott
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi Team I shared my sample via link https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-
da leggere,
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi Team I shared my sample via link https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-
4 ott
pineapplevine1
,
IMA SDK
10
3 ott
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
da leggere,
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
3 ott
Alex Huang
, …
IMA SDK
15
3 ott
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
da leggere,
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
3 ott
Bret McGowen
, …
IMA SDK
485
3 ott
Release notes for the IMA HTML5 SDK
2024-10-02 - 3.670.0 Service Release. No new features. ref:!00D1U01174p.!5004Q02dHrhB:ref
da leggere,bloccata
Release notes for the IMA HTML5 SDK
2024-10-02 - 3.670.0 Service Release. No new features. ref:!00D1U01174p.!5004Q02dHrhB:ref
3 ott
Gaurav Purohit
, …
IMA SDK
35
3 ott
IMA-SDK .m3u8 video play issue
Hi, Ok, got it. We hope the issue will be resolved soon. On Wed, Oct 2, 2024 at 9:36 PM IMA SDK <
da leggere,
IMA-SDK .m3u8 video play issue
Hi, Ok, got it. We hope the issue will be resolved soon. On Wed, Oct 2, 2024 at 9:36 PM IMA SDK <
3 ott
ChangIL Yoon
,
IMA SDK
2
30 set
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
da leggere,
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
30 set
Francisco José Gilberte Martínez
,
IMA SDK
5
26 set
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
da leggere,
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
26 set
Andreas Kogler
,
IMA SDK
2
26 set
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
da leggere,
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
26 set
Uttam Gawas
,
IMA SDK
2
25 set
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
da leggere,
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
25 set
Bret McGowen
, …
Jackson Sui (IMA SDK Team)
63
25 set
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
da leggere,bloccata
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
25 set
Sarah Rimron-Soutter
,
IMA SDK
6
24 set
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
da leggere,
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
24 set
Dio
,
IMA SDK
2
23 set
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
da leggere,
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
23 set
Ashish Diwedi
,
IMA SDK
2
23 set
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
da leggere,
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
23 set
Dio
,
IMA SDK
4
20 set
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
da leggere,
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
20 set
IMA SDK
, …
pineapplevine1
7
19 set
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
da leggere,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
19 set
Hadaya Qaiser
,
IMA SDK
2
18 set
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
da leggere,
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
18 set
rmodi
,
IMA SDK
2
18 set
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
da leggere,
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
18 set
Ivan Tsanev
,
IMA SDK
2
16 set
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
da leggere,
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
16 set
jz z
,
IMA SDK
9
13 set
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
da leggere,
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
13 set
Paul Ivanov
, …
IMA SDK
27
12 set
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
da leggere,
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
12 set
Sunil Kumar
,
IMA SDK
6
12 set
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
da leggere,
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
12 set
Yevhen Huzyk
, …
IMA SDK
21
11 set
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
da leggere,
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
11 set
Flutter Dev
,
IMA SDK
2
11 set
Embeded video not playing
Hi, Thank you for contacting the IMA SDK support team. When debugged by running the In the Exoplayer
da leggere,
Embeded video not playing
Hi, Thank you for contacting the IMA SDK support team. When debugged by running the In the Exoplayer
11 set
Chandraprakash Suthar
,
IMA SDK
2
10 set
IMA SDK Info Tag behaviour for Android TV App implementing html5 IMA SDK
Hi Chandra, Thanks for contacting IMA SDK Support Team. I hope you are not modifying with any custom
da leggere,
IMA SDK Info Tag behaviour for Android TV App implementing html5 IMA SDK
Hi Chandra, Thanks for contacting IMA SDK Support Team. I hope you are not modifying with any custom
10 set
paras kumar
,
IMA SDK
2
10 set
Ad Stops Playing in between and no Error or adLog event fired
Hi, By reviewing your concern, I understand that you are facing an issue where ads stop playing
da leggere,
Ad Stops Playing in between and no Error or adLog event fired
Hi, By reviewing your concern, I understand that you are facing an issue where ads stop playing
10 set
Rahul Saini
,
IMA SDK
17
10 set
IMAAdsManager Play Pause not working | iOS
Hi team Please let me know if there is any updates On Thu, Sep 5, 2024 at 6:07 PM Rahul Saini <
da leggere,
IMAAdsManager Play Pause not working | iOS
Hi team Please let me know if there is any updates On Thu, Sep 5, 2024 at 6:07 PM Rahul Saini <
10 set