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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
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Vishnu Ch
,
IMA SDK
2
7:45 a.m.
No PAUSED callback from IMA SDK in DAI
Hi Vishnu, Thank you for contacting IMA SDK Support Team. I've raised this concern to the wider
no leída,
No PAUSED callback from IMA SDK in DAI
Hi Vishnu, Thank you for contacting IMA SDK Support Team. I've raised this concern to the wider
7:45 a.m.
Bret McGowen
, …
Jackson Sui (IMA SDK Team)
64
7 nov
Release notes for the IMA Android SDK
2024-11-07 - 3.36.0 Adds new stream request methods that include the NetworkCode parameter. The new
no leída,bloqueada,
Release notes for the IMA Android SDK
2024-11-07 - 3.36.0 Adds new stream request methods that include the NetworkCode parameter. The new
7 nov
Akash Shah
,
IMA SDK
5
7 nov
IMA ads giving crash while giving playAd(adMediaInfo) callback
Hi Akash, I ran the Google AdvancedExample and found the the AdMediaInfo is a non-null object but SDK
no leída,
IMA ads giving crash while giving playAd(adMediaInfo) callback
Hi Akash, I ran the Google AdvancedExample and found the the AdMediaInfo is a non-null object but SDK
7 nov
Haruhiko Nishi
,
IMA SDK
12
6 nov
SIMID:Creative:requestResize Not working as Expected
Hi Haruhiko, I'm sorry to say that I do not yet have an update from our engineers on this issue,
no leída,
SIMID:Creative:requestResize Not working as Expected
Hi Haruhiko, I'm sorry to say that I do not yet have an update from our engineers on this issue,
6 nov
Evans Owino
,
IMA SDK
3
5 nov
HTML5 IMA SDK iOS video src attribute
Hello, Thanks for getting back to me. The Ad rules doc you shared was really helpful. It turns out
no leída,
HTML5 IMA SDK iOS video src attribute
Hello, Thanks for getting back to me. The Ad rules doc you shared was really helpful. It turns out
5 nov
Masa O
,
IMA SDK
5
4 nov
[AndroidTV] Regarding Ad Skipping in Interactive Advertising
Hi Masa, SIMID ads will render their own ad UI, this may or may not include skippable functionality
no leída,
[AndroidTV] Regarding Ad Skipping in Interactive Advertising
Hi Masa, SIMID ads will render their own ad UI, this may or may not include skippable functionality
4 nov
Gaurav Purohit
, …
IMA SDK
42
4 nov
IMA-SDK .m3u8 video play issue
Hello Guarav, Our engineering team has finished their investigation of the bug. Unfortunately, there
no leída,
IMA-SDK .m3u8 video play issue
Hello Guarav, Our engineering team has finished their investigation of the bug. Unfortunately, there
4 nov
Bret McGowen
, …
IMA SDK
489
30 oct
Release notes for the IMA HTML5 SDK
2024-10-30 - 3.675.2 Service Release. No new features. ref:!00D1U01174p.!5004Q02dHrhB:ref
no leída,bloqueada,
Release notes for the IMA HTML5 SDK
2024-10-30 - 3.675.2 Service Release. No new features. ref:!00D1U01174p.!5004Q02dHrhB:ref
30 oct
Hugo Caires
,
IMA SDK
4
30 oct
[Roku] Playback issues with sample videos
Hi Hugo, Thanks for confirming that you are able to load the dash streams perfectly. The HLS stream
no leída,
[Roku] Playback issues with sample videos
Hi Hugo, Thanks for confirming that you are able to load the dash streams perfectly. The HLS stream
30 oct
Cole C
,
IMA SDK
2
28 oct
Ad plays properly on HTML but improperly on Mobile
Hi, Thank you for contacting IMA SDK Support Team. I have raised this concern to the wider team and
no leída,
Ad plays properly on HTML but improperly on Mobile
Hi, Thank you for contacting IMA SDK Support Team. I have raised this concern to the wider team and
28 oct
Sarah Rimron-Soutter
, …
IMA SDK
8
24 oct
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi, Thank you for getting back to us. This issue is under investigation. Once I get any update on it,
no leída,
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi, Thank you for getting back to us. This issue is under investigation. Once I get any update on it,
24 oct
IMA SDK
, …
pineapplevine1
9
23 oct
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, I was able to confirm with the ExoPlayer team that this is expected behavior, where if a user
no leída,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, I was able to confirm with the ExoPlayer team that this is expected behavior, where if a user
23 oct
Hutendra Singh
,
IMA SDK
2
22 oct
IMA SDK | Nullpointer exception | pauseAd()
Hi, I have tried running sample app by passing adMediaInfo null in onPaused() but unable to reproduce
no leída,
IMA SDK | Nullpointer exception | pauseAd()
Hi, I have tried running sample app by passing adMediaInfo null in onPaused() but unable to reproduce
22 oct
Jayson Rosales Andal
,
IMA SDK
3
22 oct
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi Jayson, Thanks for the confirming that the Advance Sample is functioning correctly with your VAST.
no leída,
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi Jayson, Thanks for the confirming that the Advance Sample is functioning correctly with your VAST.
22 oct
Kartik Agarwal
,
IMA SDK
2
17 oct
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
no leída,
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
17 oct
Tuấn Phạm Đình
,
IMA SDK
7
16 oct
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
no leída,
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
16 oct
Karen
, …
IMA SDK
21
16 oct
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
no leída,
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
16 oct
Md Imran Choudhury
,
IMA SDK
2
10 oct
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
no leída,
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
10 oct
Arslan Hassan
,
IMA SDK
2
9 oct
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
no leída,
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
9 oct
Gurveer Singh
, …
IMA SDK
6
8 oct
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
no leída,
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
8 oct
Abilash G
,
IMA SDK
2
7 oct
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
no leída,
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
7 oct
Gunjan Srivastava
,
IMA SDK
2
7 oct
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
no leída,
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
7 oct
pineapplevine1
,
IMA SDK
10
3 oct
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
no leída,
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
3 oct
Alex Huang
, …
IMA SDK
15
3 oct
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
no leída,
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
3 oct
ChangIL Yoon
,
IMA SDK
2
30 sept
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
no leída,
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
30 sept
Francisco José Gilberte Martínez
,
IMA SDK
5
26 sept
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
no leída,
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
26 sept
Andreas Kogler
,
IMA SDK
2
26 sept
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
no leída,
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
26 sept
Uttam Gawas
,
IMA SDK
2
25 sept
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
no leída,
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
25 sept
Dio
,
IMA SDK
2
23 sept
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
no leída,
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
23 sept
Ashish Diwedi
,
IMA SDK
2
23 sept
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
no leída,
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
23 sept