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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
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Federico Liccione
,
IMA SDK
10
16:08
IMA SDK HTML5: Video not displaying inside nested iframe on WKWebView
Hi Federico, Unfortunately, while the IMA SDK supports iOS Safari and Chrome , it does not offer
ungelesen,
IMA SDK HTML5: Video not displaying inside nested iframe on WKWebView
Hi Federico, Unfortunately, while the IMA SDK supports iOS Safari and Chrome , it does not offer
16:08
Geethu Rajasekharan
,
IMA SDK
3
12:21
IMA SDK picks lower resolution mp4 variants when several higher quality variants are available in the VAST response
Hi Geethu, The VAST URL that you have sent is not from Google or GAM. All Google ad traffic URLs
ungelesen,
IMA SDK picks lower resolution mp4 variants when several higher quality variants are available in the VAST response
Hi Geethu, The VAST URL that you have sent is not from Google or GAM. All Google ad traffic URLs
12:21
Epix Recon
,
IMA SDK
2
04:50
setting XML directly is not recommended for production
Hi, Thank you for contacting the Mobile Ads SDK Support team. Directly setting XML for ad creatives
ungelesen,
setting XML directly is not recommended for production
Hi, Thank you for contacting the Mobile Ads SDK Support team. Directly setting XML for ad creatives
04:50
Hoa Cao
5
7. Feb.
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 4 updates in 3 topics
Vào 7:48 Th 6, 7 thg 2, 2025 Hoa Cao <hcao...@gmail.com> đã viết: Vào 7:48 Th 6, 7 thg 2,
ungelesen,
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 4 updates in 3 topics
Vào 7:48 Th 6, 7 thg 2, 2025 Hoa Cao <hcao...@gmail.com> đã viết: Vào 7:48 Th 6, 7 thg 2,
7. Feb.
Hoa Cao
2
7. Feb.
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 3 updates in 2 topics
Vào 7:47 Th 6, 7 thg 2, 2025 Hoa Cao <hcao...@gmail.com> đã viết: Vào 19:48 Th 5, 6 thg 2,
ungelesen,
Re: [ima-sdk] Digest for ima-sdk@googlegroups.com - 3 updates in 2 topics
Vào 7:47 Th 6, 7 thg 2, 2025 Hoa Cao <hcao...@gmail.com> đã viết: Vào 19:48 Th 5, 6 thg 2,
7. Feb.
Jan Hofman
,
IMA SDK
9
6. Feb.
Android ExoPlayer IMA - Advertisement countdown being skipped
Hi Jan, Thank you for providing the video that shows the issue in our samples. I will check with our
ungelesen,
Android ExoPlayer IMA - Advertisement countdown being skipped
Hi Jan, Thank you for providing the video that shows the issue in our samples. I will check with our
6. Feb.
IMA SDK
, …
pineapplevine1
17
5. Feb.
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hi all, Jackson is out of office this week, and I am covering for him, until his return. I've
ungelesen,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hi all, Jackson is out of office this week, and I am covering for him, until his return. I've
5. Feb.
Pratik Kale
,
IMA SDK
2
4. Feb.
[IMA DAI SDK HTML5] : behaviour of the sdk if adUiElement is not provided
Hi Pratik, Thank you for contacting the IMA SDK support team. 1. If we don't provide the
ungelesen,
[IMA DAI SDK HTML5] : behaviour of the sdk if adUiElement is not provided
Hi Pratik, Thank you for contacting the IMA SDK support team. 1. If we don't provide the
4. Feb.
Jason Dhindsa
, …
Geethu Rajasekharan
3
3. Feb.
Low quality video ads
Hi, I had figured out that the bitrate field is a maximum bitrate setting. However the core problem
ungelesen,
Low quality video ads
Hi, I had figured out that the bitrate field is a maximum bitrate setting. However the core problem
3. Feb.
Marcin
,
Nils Thingvall
2
31. Jan.
[IMA SDF HTML5: Video] Ads start event
The STARTED event indicates the ad start. Other events there will fire off near the beginning, but
ungelesen,
[IMA SDF HTML5: Video] Ads start event
The STARTED event indicates the ad start. Other events there will fire off near the beginning, but
31. Jan.
Marcin
,
IMA SDK
2
31. Jan.
Google IMA SDK: Ads start event for video ad
Hi Marcin, Thank you for contacting the IMA SDK support team. AdEvent.Type.STARTED : This event is
ungelesen,
Google IMA SDK: Ads start event for video ad
Hi Marcin, Thank you for contacting the IMA SDK support team. AdEvent.Type.STARTED : This event is
31. Jan.
Ceyhun Özgöç
, …
IMA SDK
16
30. Jan.
[IMA SDK for Android] Some ads in VMAPs are skipped/not loaded
Hello, The recommendation to improve load times for the IMA Android SDK is to use preloading.
ungelesen,
[IMA SDK for Android] Some ads in VMAPs are skipped/not loaded
Hello, The recommendation to improve load times for the IMA Android SDK is to use preloading.
30. Jan.
samson....@gmail.com
, …
Arthur Simon
4
30. Jan.
VAST TAG - MULTIPPLE MIDROLLS SKIPPABLE
Hi, I tried both urls in the mid skip xml file. The second one did not work for me. The first one
ungelesen,
VAST TAG - MULTIPPLE MIDROLLS SKIPPABLE
Hi, I tried both urls in the mid skip xml file. The second one did not work for me. The first one
30. Jan.
Bret McGowen
, …
IMA SDK
497
28. Jan.
Release notes for the IMA HTML5 SDK
2025-01-28 - 3.683.1 Service Release. No new features. ref:!00D1U01174p.!5004Q02dHrhB:ref
ungelesen,gesperrt,
Release notes for the IMA HTML5 SDK
2025-01-28 - 3.683.1 Service Release. No new features. ref:!00D1U01174p.!5004Q02dHrhB:ref
28. Jan.
Ricardo Pessoa
,
IMA SDK
3
27. Jan.
Handling multiple ad requests with UserContext
Hi Ricardo, Kindly ignore our previous response, this is incorrect implementation, you can simply set
ungelesen,
Handling multiple ad requests with UserContext
Hi Ricardo, Kindly ignore our previous response, this is incorrect implementation, you can simply set
27. Jan.
Cole C
,
IMA SDK
10
23. Jan.
Ad plays properly on HTML but improperly on Mobile
Hey, I unfortunately did not find a workaround. The client was not able to adjust their response
ungelesen,
Ad plays properly on HTML but improperly on Mobile
Hey, I unfortunately did not find a workaround. The client was not able to adjust their response
23. Jan.
Arthur Simon
21. Jan.
Google IMA event for when ad breaks are completed
In the current list of events, I see events for when an ad is completed, `complete` and when all ads
ungelesen,
Google IMA event for when ad breaks are completed
In the current list of events, I see events for when an ad is completed, `complete` and when all ads
21. Jan.
Miftah Fathudin
17. Jan.
Inconsistent Behavior Between GAM and Other Ad Server Ad Tag URL
Hi, We are currently using Video.js IMA for serving ads. Previously, we directly used a GAM VMAP URL
ungelesen,
Inconsistent Behavior Between GAM and Other Ad Server Ad Tag URL
Hi, We are currently using Video.js IMA for serving ads. Previously, we directly used a GAM VMAP URL
17. Jan.
Jerick Gonito
,
IMA SDK
2
10. Jan.
Issue with IMA SDK for HTML5 "Learn More" Button in Touch Event Simulation
Hi Jerick, Thank you for contacting IMA SDK Support Team. I've checked IMA VSI with single
ungelesen,
Issue with IMA SDK for HTML5 "Learn More" Button in Touch Event Simulation
Hi Jerick, Thank you for contacting IMA SDK Support Team. I've checked IMA VSI with single
10. Jan.
Muhammad Waqar Akram
,
IMA SDK
2
10. Jan.
Native Video App Install Ad
Hi, Thank you for contacting the IMA SDK Support Team. When you create a native video ad, you can
ungelesen,
Native Video App Install Ad
Hi, Thank you for contacting the IMA SDK Support Team. When you create a native video ad, you can
10. Jan.
Carlos Estrella
,
IMA SDK
2
9. Jan.
Error at generating nonce with PAL SDK
Hi, As you mentioned that it works if my url is localhost:8080 but not with 192.168.0.18:8080, this
ungelesen,
Error at generating nonce with PAL SDK
Hi, As you mentioned that it works if my url is localhost:8080 but not with 192.168.0.18:8080, this
9. Jan.
Matthew Murray
, …
IMA SDK
21
9. Jan.
stopAd incorrectly set as @NonNull (Causing crash)
Thanks for the reply. I'll add that information to the investigation. If something changes, and
ungelesen,
stopAd incorrectly set as @NonNull (Causing crash)
Thanks for the reply. I'll add that information to the investigation. If something changes, and
9. Jan.
Yichen Duan
,
IMA SDK
3
8. Jan.
[External] [iOS IMA SDK] iOS 18 NULL cString crash
Hi, Thank you for contacting the IMA SDK support team. I have tested the Google sample application
ungelesen,
[External] [iOS IMA SDK] iOS 18 NULL cString crash
Hi, Thank you for contacting the IMA SDK support team. I have tested the Google sample application
8. Jan.
Shriprasad Marathe
,
IMA SDK
6
8. Jan.
How can I send inner error in case of UNKNOWN_ERROR (900) to my analytics via error tracker
Hi Shriprasad Marathe, I've raised this concern with the wider team and will let you know when I
ungelesen,
How can I send inner error in case of UNKNOWN_ERROR (900) to my analytics via error tracker
Hi Shriprasad Marathe, I've raised this concern with the wider team and will let you know when I
8. Jan.
Shriprasad Marathe
7. Jan.
How to pass IMA inner error code information in error tracker?
Hello Team, When Video player fails to play an ad and Unknown Error (IAB 900) occurs, do we have any
ungelesen,
How to pass IMA inner error code information in error tracker?
Hello Team, When Video player fails to play an ad and Unknown Error (IAB 900) occurs, do we have any
7. Jan.
David Huang
,
IMA SDK
2
31.12.24
Click on a small area instead of everywhere on the video ad which will cause too high CTR
Hi David, Thank you for contacting the IMA SDK support team. On the basis of the data provided, it
ungelesen,
Click on a small area instead of everywhere on the video ad which will cause too high CTR
Hi David, Thank you for contacting the IMA SDK support team. On the basis of the data provided, it
31.12.24
gilad...@gmail.com
,
IMA SDK
4
27.12.24
Skip Button location in LTR ads
Hi Gilad, The Google Ad Manager tag setup often dictates ad configurations, including UI direction.
ungelesen,
Skip Button location in LTR ads
Hi Gilad, The Google Ad Manager tag setup often dictates ad configurations, including UI direction.
27.12.24
jz z
,
IMA SDK
3
24.12.24
Android IMA SDK report crash when user closes SideDrawerFragment
Hi, Thank you for getting back to us. Could you kindly provide the sample project along with steps to
ungelesen,
Android IMA SDK report crash when user closes SideDrawerFragment
Hi, Thank you for getting back to us. Could you kindly provide the sample project along with steps to
24.12.24
Jackson Sui (IMA SDK Team)
,
IMA SDK
14
19.12.24
Release notes for the IMA Roku SDK
2024-12-19 - 3.67.2 Adds improvements to currentAd.currentTime to align the currentTime value to the
ungelesen,gesperrt,
Release notes for the IMA Roku SDK
2024-12-19 - 3.67.2 Adds improvements to currentAd.currentTime to align the currentTime value to the
19.12.24
jz z
,
IMA SDK
2
19.12.24
Android IMA SDK playAd(),pauseAd(),stopAd() method parameters sometimes return null resulting in crash
Hi, Thank you for contacting the IMA SDK Support team. Please note that It's always advisable to
ungelesen,
Android IMA SDK playAd(),pauseAd(),stopAd() method parameters sometimes return null resulting in crash
Hi, Thank you for contacting the IMA SDK Support team. Please note that It's always advisable to
19.12.24