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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
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0 geselecteerd
Gaurav Purohit
, …
IMA SDK
38
18 okt
IMA-SDK .m3u8 video play issue
Hi, Ok. Our customer is waiting since two months and users are suffering the issue. We hope you fix
ongelezen,
IMA-SDK .m3u8 video play issue
Hi, Ok. Our customer is waiting since two months and users are suffering the issue. We hope you fix
18 okt
Jayson Rosales Andal
18 okt
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi! We've implemented the HTML5 IMA SDK for Android TV using Cordova Framework (so with a webview
ongelezen,
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi! We've implemented the HTML5 IMA SDK for Android TV using Cordova Framework (so with a webview
18 okt
Kartik Agarwal
,
IMA SDK
2
17 okt
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
ongelezen,
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
17 okt
Bret McGowen
, …
IMA SDK
487
17 okt
Release notes for the IMA HTML5 SDK
2024-10-16 - 3.673.0 Adds support for skippable ads for DAI Pod Serving VOD streams. Fixes a memory
ongelezen,vergrendeld,
Release notes for the IMA HTML5 SDK
2024-10-16 - 3.673.0 Adds support for skippable ads for DAI Pod Serving VOD streams. Fixes a memory
17 okt
Tuấn Phạm Đình
,
IMA SDK
7
16 okt
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
ongelezen,
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
16 okt
Karen
, …
IMA SDK
21
16 okt
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
ongelezen,
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
16 okt
Md Imran Choudhury
,
IMA SDK
2
10 okt
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
ongelezen,
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
10 okt
Arslan Hassan
,
IMA SDK
2
9 okt
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
ongelezen,
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
9 okt
Gurveer Singh
, …
IMA SDK
6
8 okt
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
ongelezen,
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
8 okt
Abilash G
,
IMA SDK
2
7 okt
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
ongelezen,
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
7 okt
Gunjan Srivastava
,
IMA SDK
2
7 okt
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
ongelezen,
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
7 okt
pineapplevine1
,
IMA SDK
10
3 okt
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
ongelezen,
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
3 okt
Alex Huang
, …
IMA SDK
15
3 okt
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
ongelezen,
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
3 okt
ChangIL Yoon
,
IMA SDK
2
30 sep
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
ongelezen,
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
30 sep
Francisco José Gilberte Martínez
,
IMA SDK
5
26 sep
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
ongelezen,
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
26 sep
Andreas Kogler
,
IMA SDK
2
26 sep
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
ongelezen,
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
26 sep
Uttam Gawas
,
IMA SDK
2
25 sep
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
ongelezen,
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
25 sep
Bret McGowen
, …
Jackson Sui (IMA SDK Team)
63
25 sep
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
ongelezen,vergrendeld,
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
25 sep
Sarah Rimron-Soutter
,
IMA SDK
6
24 sep
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
ongelezen,
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
24 sep
Dio
,
IMA SDK
2
23 sep
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
ongelezen,
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
23 sep
Ashish Diwedi
,
IMA SDK
2
23 sep
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
ongelezen,
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
23 sep
Dio
,
IMA SDK
4
20 sep
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
ongelezen,
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
20 sep
IMA SDK
, …
pineapplevine1
7
19 sep
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
ongelezen,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
19 sep
Hadaya Qaiser
,
IMA SDK
2
18 sep
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
ongelezen,
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
18 sep
rmodi
,
IMA SDK
2
18 sep
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
ongelezen,
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
18 sep
Ivan Tsanev
,
IMA SDK
2
16 sep
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
ongelezen,
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
16 sep
jz z
,
IMA SDK
9
13 sep
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
ongelezen,
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
13 sep
Paul Ivanov
, …
IMA SDK
27
12 sep
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
ongelezen,
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
12 sep
Sunil Kumar
,
IMA SDK
6
12 sep
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
ongelezen,
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
12 sep
Yevhen Huzyk
, …
IMA SDK
21
11 sep
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
ongelezen,
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
11 sep