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Interactive Media Ads SDK
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Google Interactive Media Ads SDK Technical Forum
This is the technical discussion forum for the Google IMA SDK. It provides:
SDK announcements and updates
Technical SDK support across HTML5, Android, iOS, tvOS, and Roku.
A place to report SDK feature requests or bugs / crashes
Be sure to check out our
developer documentation
for more information.
IMPORTANT: Official posts/replies from the IMA SDK Technical Support Team come from
imasdk@forumsupport.google
.
Before you Post
To get your questions answered as quickly as possible, please answer the following in your initial post:
Which SDK are you using (Android, iOS, HTML5, Flash)?
What ad tag are you using in your request?
Are you able to reproduce this issue using your ad tag in the sample app (
Android
,
iOS
) or the Video Suite Inspector (
HTML5
)?
If not, please provide an app or website with which we can reproduce this issue.
What steps must we take to reproduce your issue?
If you're not comfortable sharing some of this info on the forum, make a note of it in your post and we can contact you directly.
Out of Scope Topics
For Ad Manager video ad serving questions, talk to your account manager or see the
Ad Manager product support options
.
Thanks for reading, and happy posting!
Đánh dấu tất cả là đã đọc
Báo cáo nhóm
Đã chọn 0 mục
Jayson Rosales Andal
,
IMA SDK
2
03:51
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi Jayson, Thank you for contacting the IMA SDK support team. Since you have stated that you are
chưa đọc,
[HTML5 IMA SDK] <video> tag not available after adDisplayContainer
Hi Jayson, Thank you for contacting the IMA SDK support team. Since you have stated that you are
03:51
Gaurav Purohit
, …
IMA SDK
38
18 thg 10
IMA-SDK .m3u8 video play issue
Hi, Ok. Our customer is waiting since two months and users are suffering the issue. We hope you fix
chưa đọc,
IMA-SDK .m3u8 video play issue
Hi, Ok. Our customer is waiting since two months and users are suffering the issue. We hope you fix
18 thg 10
Kartik Agarwal
,
IMA SDK
2
17 thg 10
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
chưa đọc,
R8 null pointer exception while making release build
Hi Kartik, Thank you for contacting IMA SDK Support Team. I've checked Google Sample Code and
17 thg 10
Bret McGowen
, …
IMA SDK
487
17 thg 10
Release notes for the IMA HTML5 SDK
2024-10-16 - 3.673.0 Adds support for skippable ads for DAI Pod Serving VOD streams. Fixes a memory
chưa đọc,bị khóa,
Release notes for the IMA HTML5 SDK
2024-10-16 - 3.673.0 Adds support for skippable ads for DAI Pod Serving VOD streams. Fixes a memory
17 thg 10
Tuấn Phạm Đình
,
IMA SDK
7
16 thg 10
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
chưa đọc,
IMA SDK ANDROID GET ERROR INTERNAL_ERROR,
Hi, Upon reviewing your shared source code, I have been unable to reproduce the reported crash issue.
16 thg 10
Karen
, …
IMA SDK
21
16 thg 10
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
chưa đọc,
"Learn more" button, skip ad button, and ad timer cropped
Hi Mauro, This issue appears to be caused by a combination of two factors. Apple's safe bounds
16 thg 10
Md Imran Choudhury
,
IMA SDK
2
10 thg 10
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
chưa đọc,
[IMA SDK] Crash when no WebView is installed
Hi, Thank you for contacting IMA SDK Support Team. I am able to see the crash by disabling web view
10 thg 10
Arslan Hassan
,
IMA SDK
2
9 thg 10
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
chưa đọc,
Do we need to add PAL SDK if we are only using IMA SDK for displaying ads?
Hi Arslan, Thank you for contacting the IMA SDK Support team. The Programmatic Access Libraries (PAL)
9 thg 10
Gurveer Singh
, …
IMA SDK
6
8 thg 10
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
chưa đọc,
IMA SDK for Android : Hide/ remove 'Learn more' and Ads progress from UI
Hi Kalyan, Hiding/removing the “Learn more” button is currently not supported by the IMA SDK. Is
8 thg 10
Abilash G
,
IMA SDK
2
7 thg 10
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
chưa đọc,
AdsManager is undefined when trying to play ads
Hi Abilash, The undefined error in Ad Manager generally indicates an issue with the initialization of
7 thg 10
Gunjan Srivastava
,
IMA SDK
2
7 thg 10
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
chưa đọc,
Having issue on
Hi Gunjan, Thank you for contacting the IMA SDK support team. When ad_type is set to audio or
7 thg 10
pineapplevine1
,
IMA SDK
10
3 thg 10
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
chưa đọc,
[IMA SDK for HTML5] About memory leaks
Hi, Unfortunately I still don't have a meaningful update on this issue. I've asked one of our
3 thg 10
Alex Huang
, …
IMA SDK
15
3 thg 10
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
chưa đọc,
[iOS] Video size is incorrect when the view is partially off-screen
Hi Tzu-Hsun, I've refiled this issue with our engineers as a regression, but it is still being
3 thg 10
ChangIL Yoon
,
IMA SDK
2
30 thg 9
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
chưa đọc,
[Android] Sending Request to Tracking URL: STARTED, FIRST_QUARTILE, MIDPOINT, THIRD_QUARTILE and COMPLETED
Hi ChangIL, Thank you for contacting IMA SDK support team. The IMA SDK automatically sends requests
30 thg 9
Francisco José Gilberte Martínez
,
IMA SDK
5
26 thg 9
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
chưa đọc,
Companion Ad suddenly doesn't work
Hi, This issue is not occurring in latest SDK. Kindly check and verify. Thanks This message is in
26 thg 9
Andreas Kogler
,
IMA SDK
2
26 thg 9
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
chưa đọc,
IMA DAI sample streams not working
Hi Andreas, Thank you for contacting IMA SDK support team. I am able to replicate this issue in DAI
26 thg 9
Uttam Gawas
,
IMA SDK
2
25 thg 9
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
chưa đọc,
Audio ad to play in Apple CarPlay using IMA SDK
Hi Uttam Gawas, Thank you for contacting the IMA SDK support team. The IMA SDK does not support Apple
25 thg 9
Bret McGowen
, …
Jackson Sui (IMA SDK Team)
63
25 thg 9
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
chưa đọc,bị khóa,
Release notes for the IMA Android SDK
2024-09-24 - 3.35.1 Fixes an issue where Open Measurement fails when using the ImaSdkFactory.
25 thg 9
Sarah Rimron-Soutter
,
IMA SDK
6
24 thg 9
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
chưa đọc,
HTML5 SDK and "Distraction Free" Video in Safari 18 / MacOS Sequoia
Hi Sarah, This issue has been raised, and it's currently being investigated. I cannot provide a
24 thg 9
Dio
,
IMA SDK
2
23 thg 9
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
chưa đọc,
Impactify.io VPAID preroll slow to switch to VOD
Hi Dio, Thank you for contacting the Mobile Ads SDK support team. I ran the provided VAST tag URL in
23 thg 9
Ashish Diwedi
,
IMA SDK
2
23 thg 9
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
chưa đọc,
How can I play content with DAI and preroll Content in Video JS/React JS in google IMA
Hi Ashish, Thank you for contacting the IMA SDK Support team. Could you provide more information on
23 thg 9
Dio
,
IMA SDK
4
20 thg 9
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
chưa đọc,
iPhone VOD paused after autoplay preroll
Hi, Yes, It looks like VAST issue. I've already raised this concern to the wider team and we will
20 thg 9
IMA SDK
, …
pineapplevine1
7
19 thg 9
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
chưa đọc,
RE: [ima-sdk] [AOS] ALL_ADS_COMPLETED is not notified for some cases
Hello, This is Jackson from the IMA SDK to help with your issue. I was able to reproduce the issue,
19 thg 9
Hadaya Qaiser
,
IMA SDK
2
18 thg 9
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
chưa đọc,
AMP IMA Videp Player
Hi, Thank you for contacting the IMA SDK Support team. We don't support this plugin as per the
18 thg 9
rmodi
,
IMA SDK
2
18 thg 9
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
chưa đọc,
[ios] Are ads played in the same player as content
Hi, Thank you for contacting the IMA SDK Support team. AdView contains 2 things, one is the Video
18 thg 9
Ivan Tsanev
,
IMA SDK
2
16 thg 9
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
chưa đọc,
iOS App crash reports
Hi Ivan Tsanev, Thank you for contacting the IMA SDK Support team. I've checked in Google Sample
16 thg 9
jz z
,
IMA SDK
9
13 thg 9
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
chưa đọc,
[Android TV]IMA SDK report errorMessage=The response does not contain any valid ads., errorCode=1009, type=adLoadError
Hi, The adsManager.destroy() function is adequate for loading a new ad request, but as I recommended
13 thg 9
Paul Ivanov
, …
IMA SDK
27
12 thg 9
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
chưa đọc,
IMA SDK Ad-related events are fired with a delay or aren't fired at all
Hi Lucky, At the moment this is still a known limitation of the IMA on iOS devices. Our engineering
12 thg 9
Sunil Kumar
,
IMA SDK
6
12 thg 9
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
chưa đọc,
VideoJS IMA SDK issue in VMAP adpod
Hey Sunil, Ads will load only when your actual content starts as ads are associated with video
12 thg 9
Yevhen Huzyk
, …
IMA SDK
21
11 thg 9
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
chưa đọc,
[Android] IMA SDK is causing the whole app to crash if a WebView render process crashes
Hello Hermawan, Thank you for the reply. I have shared this with the team, and will let you know
11 thg 9